Goodwill’s Mission and IT Operational Maturity with Steve Preston and Paul Dippell

Entrepreneur Weekly

Goodwill is more than just a thrift store. President and CEO of Goodwill Industries, Steve Preston, explains Goodwill’s mission to help people prepare for better placement in the job market. From resume building to industry specific training, Goodwill helps millions of people around the country get into the workforce. We also chat with Service Leadership, Inc. CEO, Paul Dippell, about the importance of ascertaining your IT service provider’s ‘operational maturity level’, what that means, how to survive a recession, and how to find the perfect fit for an IT service provider for your company’s needs.

• [00:00:00] Alan’s One Dollar Armani Jacket Find
• [00:04:53] Goodwill’s Mission to Get People Jobs
• [00:11:30] Evaluating Your IT Service Providers
• [00:18:20] Importance of Operational Maturity Level
• [00:27:31] Survive Recessions in IT Business
• [00:33:21] How to Find the Perfect IT Providers

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