Scott Gerber

Entrepreneur Weekly

Building and nurturing a community around your brand is crucial to maintaining long term relationships with your customers, but where do you start? Scott Gerber, CommunityCo CEO and Co-author of Superconnector, teaches a master class on building a thriving network from the ground up. Learn how to ask your clients meaningful questions to strengthen relationships and create unparalleled value.

• [00:00:00] Helping Professionals Build Super Networks
• [00:06:10] Community is the New Customer Service
• [00:11:30] Stop Asking, "How can I help you?"
• [00:18:20] Are you a Superconnector? Take the Test!
• [00:26:17] Spirited Conversations in Intimate Settings
• [00:33:21] Throw an Event Like a Superconnector

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