It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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محتوای ارائه شده توسط Engage For Success. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Engage For Success یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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Radio Show #529: Leading the Listening Organisation
Manage episode 403114608 series 1241866
محتوای ارائه شده توسط Engage For Success. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Engage For Success یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Special Guests: Mike Pounsford, Kevin Ruck and Howard Krais Leading the Listening Organisation was published in December 2023. This book explores tapping into employee voices for better decisions, innovation, and performance. ‘Leading the Listening Organisation’ offers practical strategies, based on global research across 500 organisations, to create resilient workplaces where open communication and fresh ideas thrive. Essential reading for leaders, HR, and communication professionals. Topics covered include why listening matters, barriers to listening, creating listening climates and leadership’s role in listening. There will be three of us in this episode. Mike Pounsford founded Couravel, an organisation development consultancy specialising in change communication, in 2001. He works internationally for private, public and third sector organisations and is an IAF Certified Professional Facilitator. Kevin Ruck is the co-founder of PR Academy, the largest provider of Chartered Institute of Public Relations (CIPR) qualifications and the editor of Exploring Internal Communication, also published by Routledge. Howard Krais co-founded True,, an employee experience and engagement consultancy, in 2023 following several senior roles in large global organisations and two years leading the UK chapter of the International Association of Business Communicators (IABC). Join us as we discuss leading the listening organisation. Listen Live (Archive Available) Host: Jo Moffatt
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309 قسمت
Manage episode 403114608 series 1241866
محتوای ارائه شده توسط Engage For Success. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Engage For Success یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Special Guests: Mike Pounsford, Kevin Ruck and Howard Krais Leading the Listening Organisation was published in December 2023. This book explores tapping into employee voices for better decisions, innovation, and performance. ‘Leading the Listening Organisation’ offers practical strategies, based on global research across 500 organisations, to create resilient workplaces where open communication and fresh ideas thrive. Essential reading for leaders, HR, and communication professionals. Topics covered include why listening matters, barriers to listening, creating listening climates and leadership’s role in listening. There will be three of us in this episode. Mike Pounsford founded Couravel, an organisation development consultancy specialising in change communication, in 2001. He works internationally for private, public and third sector organisations and is an IAF Certified Professional Facilitator. Kevin Ruck is the co-founder of PR Academy, the largest provider of Chartered Institute of Public Relations (CIPR) qualifications and the editor of Exploring Internal Communication, also published by Routledge. Howard Krais co-founded True,, an employee experience and engagement consultancy, in 2023 following several senior roles in large global organisations and two years leading the UK chapter of the International Association of Business Communicators (IABC). Join us as we discuss leading the listening organisation. Listen Live (Archive Available) Host: Jo Moffatt
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309 قسمت
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