با برنامه Player FM !
116. Using a “Give and Get” Philosophy to Improve Employee and Customer Satisfaction with Bryan Adams
Manage episode 398176994 series 2907625
Are toxic employees driving your customers away? Are you struggling with high employee turnover and poor customer satisfaction?
Learn powerful strategies from brand experts Stacy Sherman and Bryan Adams about intentionally design candidate and customer experiences that attract talent, reduce attrition, and drive growth through a "Give and Get" philosophy.
You’ll hear how brands like Amazon and Vans apply radical candor and compassionate accountability to develop high-performing teams known for enriching people’s lives.
Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here.
Grow as a CX Professional with our numerous Resources.
Book time with Stacy here.
174 قسمت
Manage episode 398176994 series 2907625
Are toxic employees driving your customers away? Are you struggling with high employee turnover and poor customer satisfaction?
Learn powerful strategies from brand experts Stacy Sherman and Bryan Adams about intentionally design candidate and customer experiences that attract talent, reduce attrition, and drive growth through a "Give and Get" philosophy.
You’ll hear how brands like Amazon and Vans apply radical candor and compassionate accountability to develop high-performing teams known for enriching people’s lives.
Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here.
Grow as a CX Professional with our numerous Resources.
Book time with Stacy here.
174 قسمت
Kaikki jaksot
×به Player FM خوش آمدید!
Player FM در سراسر وب را برای یافتن پادکست های با کیفیت اسکن می کند تا همین الان لذت ببرید. این بهترین برنامه ی پادکست است که در اندروید، آیفون و وب کار می کند. ثبت نام کنید تا اشتراک های شما در بین دستگاه های مختلف همگام سازی شود.