Technology & Innovation: How Can Disney Take on the Metaverse When It Can’t Make IT Work?

Disney Insights

In an earlier podcast, we spoke about some of the great things happening technology wise at Disney, even as it relates to IT. We'll look at real challenges Disney is facing and how they have consistently struggled with making improvements, adopting innovation, or working across the board instead of in silos. We'll consider how organizations like Disney are re-looking at whether they should have a dedicated IT department at all. And we'll explore options for Disney to get this right moving forward. Remember, when we talk about the primary thing that upsets Disney guests and fans more than any one thing--Genie+, it's a paid product centered around technology. And yet this may be just the tip of the iceberg when it comes to technology. Technology matters at Disney, and Disney has to turn it around--especially if it wants to go into the metaverse.

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