What are the REAL benefits of employee engagement? | Customer Experience IS Team Member Experience

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

This is the fourth in a series titled "Customer Experience IS Team Member Experience."

Generally, the benefits of a highly engaged workforce fall into two categories – increased financial performance and improved employee performance and well-being.

Since employee engagement looks like the best thing since sliced bread, how do we increase it in our workplaces?