How to Learn and Lead with Agility | Mindset & Agility – The Rocket Fuel for Customer Experience Success

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Professor Burke is an organizational psychologist who began studying the characteristics of high potential individuals and high-performance teams. In 2017, Professor Burke released his ground-breaking book, aptly title Learning Agility, Dr. Burke, along with partners at the Center for Creative Leadership, assessed hundreds of leaders to determine the behaviors needed to adapt and maximize leadership potential.

Dr. Burke defines learning agility as a set of skills for dealing with new experiences flexibly and rapidly. These skills involve trying new behavior, getting feedback on those attempts, and making quick adjustments, so new learning occurs when there is no clear path to success.

How has your learning agility affected your impact as an individual contributor or leader in your organization?