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Deliver Memorable Internal and External Customer Experiences in a Pandemic & Post-Pandemic World
Manage episode 287741568 series 2376179
Brian Solis observed, "Each business is a victim of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than the ability to exploit it." Calling back to Brian Solis' quote, do you believe your business is experiencing digital Darwinism - reflecting an expedited evolution of consumer behavior, COVID-19, and technology advances?
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Deliver Memorable Internal and External Customer Experiences in a Pandemic & Post-Pandemic World
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Manage episode 287741568 series 2376179
Brian Solis observed, "Each business is a victim of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than the ability to exploit it." Calling back to Brian Solis' quote, do you believe your business is experiencing digital Darwinism - reflecting an expedited evolution of consumer behavior, COVID-19, and technology advances?
611 قسمت
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