Refreshing Vision and Mission Statements

CPO PLAYBOOK with Felicia Shakiba

When you hear "Chief People Officer," you might not think of the intricate dance of leadership alignment and company growth, but that's exactly the journey Pat Walsh undertook at Potbelly Sandwich Works. In this episode, we welcome Pat, who shares how he helped transform Potbelly's mission, vision, and values to lay a robust foundation for the company’s ambitious growth plans. As Potbelly transitions from a smaller to a larger organization, Pat emphasizes the importance of refining these elements to drive company growth and ensure leadership alignment. He details a structured approach that incorporates change management principles and extensive input from across the organization, creating a unified direction while honoring Potbelly's heritage. Discover how this process enhances employee engagement and contributes to a thriving employee experience in a values-driven environment. Tune in to learn the keys to refining a company's mission, vision, and values for growth!