AI’s productivity theater

Podcast – Cory Doctorow's craphound.com

This week on my podcast, I read a recent post from my Pluralistic.net blog/newsletter: “AI’s productivity theater,” about the severe mismatch between the bosses who buy AI to increase their workers’ efficiency, and the utter bafflement of the workers who are expected to use the AI…somehow.

A new research report from the Upwork Research Institute offers a look into the bizarre situation unfolding in workplaces where bosses have been conned into buying AI and now face the challenge of getting it to work as advertised:

https://www.upwork.com/research/ai-enhanced-work-models

The headline findings tell the whole story:

* 96% of bosses expect that AI will make their workers more productive;

* 85% of companies are either requiring or strongly encouraging workers to use AI;

* 49% of workers have no idea how AI is supposed to increase their productivity;

* 77% of workers say using AI decreases their productivity.

MP3

(Image: Cryteria, CC BY 3.0, modified)