Insider Threats and the Monitoring Tightrope: Balancing Security and Trust in Hybrid Work

CISO Insights: Voices in Cybersecurity

Hybrid and remote work arrangements, accelerated by recent events, have significantly increased the challenge of detecting and mitigating insider threats from trusted individuals like employees and contractors who have authorized access to organizational resources. Employee monitoring technologies, such as User Activity Monitoring (UAM) and User Behavior Analytics (UBA) software, are widely employed as tools to observe employee activities and identify potential threat indicators in these distributed environments. However, the reliance on such surveillance raises critical concerns regarding employee trust, privacy, legal compliance, and the accurate assessment of job performance, necessitating a delicate balance to maintain a positive working climate and avoid counterproductive outcomes

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