815: The Hotel Financial Coach Will Make You Profitable!

Checking In with Anthony & Glenn

Player FM - Internet Radio Done Right

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اضافه شده در seven سال پیش

محتوای ارائه شده توسط Glenn Haussman and Anthony Melchiorri. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Glenn Haussman and Anthony Melchiorri یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

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Close Encounters with UFO Hot Spots: Area 51, Roswell, and the Great ET Road Trip 39:50

16 روز پیش39:50

پخش در آینده

لیست ها

پسندیدن

دوست داشته شد

39:50

The truth is out West! We’re hopping on the ET Highway and venturing to the most notorious alien hot spots, including Roswell’s infamous crash site, Area 51’s eerie perimeter, and a mysterious desert watchtower. Join us as journalist Laura Krantz, host of the podcast Wild Thing , beams up to share stories from the front lines of UFO reporting—from strange sightings and quirky festivals to a mailbox where people leave letters to extraterrestrials. Maybe you’ll even decide for yourself: Is Earth a tourist stop for spaceships? UFO hot spots you’ll encounter in this episode: - UFO Watchtower (near Great Sand Dunes National Park, Colorado) - Roswell, New Mexico - Area 51, Nevada - Extraterrestrial Highway (aka State Route 375), Nevada - Little A’Le’Inn, ET Highway, Nevada - E.T. Fresh Jerky, ET Highway, Nevada - Alien Research Center, ET Highway, Nevada - The Black Mailbox, ET Highway, Nevada Via Podcast is a production of AAA Mountain West Group .…

حدود یک سال پیش 34:00

MP3•خانه قسمت

David Lund, the Hotel Financial Coach, talks about how he's helping some of the largest companies with their financial literacy. How can people improve in one of the most important parts of the industry and how is the financial field evolving within the industry?

827 قسمت

#Business #Glenn Haussman #Anthony Melchiorri #Careers #Entrepreneur

815: The Hotel Financial Coach Will Make You Profitable!

Checking In with Anthony & Glenn

13 subscribers

published حدود یک سال پیش

اشتراک گذاری

MP3•خانه قسمت

827 قسمت

#Business #Glenn Haussman #Anthony Melchiorri #Careers #Entrepreneur

Усі епізоди

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850: The Last Dance? 1:00:11

۶ روز پیش1:00:11

1:00:11

Today we're saying thanks to all our listeners and saying goodbye. To live shows, that is. Plenty more content coming starting next week, but we're switching up formats to make everyone's lives easier! It's been exhausting doing as many as five live shows a week for five years. Dang, that's a lot. :-)…

1
849: How Noble Invests in Hotels with Adi Bhoopathy 22:44

۷ روز پیش22:44

22:44

Adi Bhoopathy, Managing Principal and Head of Capital Markets at Noble Investment Group, joins No Vacancy Live to share his insights from over two decades of investing in the hospitality sector. Since joining Noble in 1999, Adi has helped lead more than $4.5 billion in transactions, playing a pivotal role in shaping the firm’s investment strategy and capital relationships. In this episode, we dive into how Noble identifies opportunity in a rapidly evolving market, why Adi believes hospitality is a resilient and rewarding asset class, and what it takes to build trust with institutional partners. From capital markets to culture, Adi offers a behind-the-scenes look at what drives one of the industry's most active hotel investors.…

1
848: The Culture Shift: Inside Ben Campbell’s Bold First Year as CEO of Hospitality America 23:17

۷ روز پیش23:17

23:17

In his first year as CEO of Hospitality America, Ben Campbell set a bold tone by putting people and culture at the heart of the company’s strategy—well ahead of the industry curve. From earning back-to-back “Best Places to Work” awards to launching flexible PTO programs and strategic mentorship initiatives, Ben’s leadership has sparked a cultural and operational transformation. This episode dives into how his People First approach, new leadership roles, and investment in soft-branded hotel growth have positioned HA for long-term success. Tune in to hear how bold vision, data-driven decisions, and a passion for people are reshaping the hospitality landscape. Thanks to Actabl for sponsoring this video. Actabl gives you the power to profit.…

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847: What's an Owner's Rep Anyways? 31:00

22 روز پیش31:00

31:00

Jake Zwaagstra , CEO of TriCelta Development joins the show to explore the critical role of the Owner’s Representative in aligning teams, communicating vision, and ensuring decisions are rooted in both strategy and stakeholder understanding. We dive into how customer insights and industry trends can shape project outcomes through effective use of surveys, focus groups, and market analysis. Plus, we unpack the value of model rooms as a decision-making tool that brings concepts to life, aligns expectations, and helps prevent costly missteps down the line. Whether you’re developing a new property or repositioning an existing one, this episode is all about making smarter, more informed choices from day one.…

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846: What's Happening in Hospitality 26:21

۶ weeks پیش26:21

26:21

Glenn and Anthony chat about hotel news and everything else on their minds

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845: Hospitality Chaos or Comeback? Market Moves, Pipeline Shifts & Survival Tactics for Hoteliers 24:04

۸ weeks پیش24:04

24:04

📉 The hotel industry is navigating turbulent times — again. But this episode of hashtag#novacancynews isn’t about panic — it’s about real talk from the frontlines. I'm joined by Bruce Ford ( Lodging Econometrics ) and Craig Sullivan ( [CLIC] Media ) to break down what’s happening right now in hospitality — and what savvy operators must do to stay ahead. 👇 Highlights: [00:55] Market jitters & hotelier anxiety: The instability nobody's talking about [3:45] Convention cancellations & the silent collapse of government-adjacent demand [5:20] Economic ripple: Loss of city taxes, F&B revenue, and restaurant closures [7:45] Canadian travelers vanish — a crushing blow to Northeast U.S. tourism [11:35] How to tap your local market like a pro — your community is your new customer [15:25] The pipeline paradox: Record project counts but shrinking room size [18:40] A wave of listings hits the market — who's buying and who's just fishing? [23:10] Why developers are hitting pause — and what smart ones are quietly doing now [27:15] Small business pain: Rising input costs, shrinking margins, and $12 lattes [31:00] Brand conversions, property tax appeals & getting hyper-local for room nights [37:40] Bonus: Bruce’s Vegas weekend + Glenn’s BBQ adventures 🍖🔥 🙌 Special thanks to our advertiser: Actabl , Actabl gives you the power to profit. Visit Actabl.com for more.…

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844: Why $1,000 Hotel Rooms Are Booming & Service is Sinking 38:46

۸ weeks پیش38:46

38:46

Luxury is booming, but so are guest complaints. Today, hashtag#novacancynews discusses the return of Starwood Hotels, the explosive growth of ultra-luxury hotels, and systemic service failures plaguing the hotel industry. 🛎️ Special thanks to our advertiser, Actabl – giving hoteliers the power to profit. Visit actabl.com for more. 📌 In this episode, you’ll learn: Why courage—not experience—is the leadership trait hotels desperately need right now Why $1,000+ hotel rooms are no longer rare—and who’s actually staying in them What makes Treehouse Hotels quirky and Baccarat Hotels ultra-luxurious How Starwood’s brand comeback is shaking up the luxury space What irrationally good service really means (and why it’s now table stakes) Glenn & Anthony’s take on economic instability and how it’s impacting hotel development The real reasons why international travelers are skipping the U.S.…

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843: True Hospitality: Emotional Connections, Industry Insights, and Concierge Secrets 20:48

۸ weeks پیش20:48

20:48

Experience the future of hospitality in this thought-provoking deep dive with Elizabeth Harlow , Chief Brand Officer at Sonesta Hotels ! Discover how top brands are reshaping guest loyalty, exclusive experiences, and human connection—all while navigating the rise of AI. 🔥 What You'll Learn: - The power of human connection in hospitality—why tech should enhance, not replace it - How Sonesta is redefining loyalty beyond points—giving members brag-worthy access - Exclusive partnerships with Rolling Stone, SailGP & Rioja—making unforgettable travel experiences - he secret to differentiating brands in a competitive industry beyond price wars Why humor, authenticity & resonance create stronger brand-customer bonds A special thanks to Actabl — Actabl gives you the power to profit. Visit Actabl.com to learn more! 🎧 Listen now and be part of the conversation shaping the future of travel!…

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842: Inside Delmonico’s: Secrets of the Legendary Steakhouse 34:50

۹ weeks پیش34:50

34:50

Today we’re going back in time to the oldest fine dining restaurant in the U.S.; Delmonico’s. Managing Partner of DHG, Dennis Turcinovic shares its fascinating history, revival, and modern-day magic of this legendary steakhouse! 🍽️🔥 Also on hashtag#novacancynews we explore: • 🏛️ The incredible 186-year history behind Delmonico’s and its impact on American dining. • 🍷 How the new team is balancing tradition with fresh innovation. • 🥩 The secret behind their legendary steaks (yes, we asked!). • 💡 The role of hospitality in creating an unforgettable dining experience. • 🎭 The myths, the legends, and the real stories behind this institution. 💼 Special thanks to our advertiser, Actabl , they give you the power to profit. Visit them at @ actabl.com ! 🔔 Don’t forget to like, comment, and subscribe for more insider stories from the hospitality world!…

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841: True Hospitality: Emotional Connections, Industry Insights, and Concierge Secrets 42:50

۹ weeks پیش42:50

42:50

We’re joined by Jamie Cooperstein , author of True Hospitality: Lessons Learned from Behind the Concierge Desk. On this hashtag#novacancynews we talk: · Hospitality Industry Predictions: Anthony shares his take on upcoming challenges and opportunities. · The Power of Emotional Connections: Learn how creating genuine connections can transform guest experiences. · Concierge Stories Unveiled: Jamie shares jaw-dropping moments from her time as a concierge, including a Botox-saving wedding miracle! · Finding Passion in Hospitality: From sports journalism to hotel lobbies — Jamie’s journey proves life can surprise you. · Practical Advice for Hospitality Pros: How to navigate uncertainty, adapt, and excel in this ever-changing industry. Special thanks to our sponsor, Actabl — giving hoteliers the power to profit. Visit actabl.com today Find Jaime’s book: https://lnkd.in/eSnWsRbQ Don't miss this thought-provoking, fun, and insightful conversation! Like, subscribe, and share to stay tuned for more inspiring episodes. hashtag#Actabl hashtag#truehospitality…

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840: Why Cash Flow is King in Today’s Hospitality Market 24:40

10 weeks پیش24:40

24:40

Today we’ve got Russ Flicker, Co-Founder and Managing Partner of AWH Partners. He’s got the latest scoop on hotel investments, asset management, and market trends. From uncovering off-market deals to navigating high-interest rate environments, Russ offers real talk about what’s driving (and slowing) hospitality transactions today. 🔥 Highlights: • State of the Hospitality Market: Why some properties are thriving while others are struggling. • Investment Realities: Why high interest rates are forcing a shift from creative repositioning to focusing on cash-flowing assets. • Urban Market Insights: The challenges and opportunities in cities like New York, San Francisco, and Chicago. • Group vs. Transient Demand: Why group business growth is critical and how it impacts hotel profits. • Opportunities in Secondary Markets: Why deals in the $15M equity range can offer higher yields. • Technology and Data: How proprietary tech is giving AWH Partners a competitive edge in decision-making. 🎤 Bonus Insight: Russ and Glenn take a nostalgic trip down memory lane, discovering they both grew up just miles apart on Long Island! 💡 Key Takeaway: Discipline is key in today's challenging market. Stick to your metrics, stay patient, and be ready when the next opportunity arises. 🙏 Special Thanks to Our Advertiser: Actabl – giving you the power to profit! Visit Actabl.com to learn how tools like ProfitSword can help you make better business decisions. 📢 Don't Miss Out: • Subscribe and follow No Vacancy wherever you get your podcasts. • Share this episode with your network and stay ahead of hospitality trends! #HospitalityInvestment #HotelBusiness #HotelDevelopment #NoVacancy #AWHPartners #RealEstate #HotelTrends #AssetManagement #GroupBusiness #TechnologyInHotels #Actabl #HospitalityInsights…

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839: Exclusive inside look at the $1 BILLION Gaylord Pacific Resort & Convention Center 38:01

12 weeks پیش38:01

38:01

🚨 Get an exclusive inside look at the $1 BILLION Gaylord Pacific Resort & Convention Center as it nears its soft opening! 🚨 Join me as I chat with: 🔥 Michael Stengel – Founder & CEO, MJS Hotels Consulting 🔥 Scott Siebert – General Manager, Gaylord Pacific 👉 What You’ll Discover: 🏗️ 16 Years in the Making: How this massive project came to life 🎉 The Hiring Frenzy: 29,000 job applicants & the wildest job fair ever 🌊 Unmatched Resort Amenities: Five pools, waterfront views & a game-changing sports bar 🏨 1,600 Rooms & 89 Suites: Including presidential penthouses with insane views 🏢 150,000 Sq. Ft. Convention Center: The largest pillarless ballroom in California 🍽️ 12 Restaurants & Bars: Including a Cali-Baja hotspot & a 75-ft TV sports bar 🚀 Behind-the-Scenes Footage: Exclusive drone tour of the property ⚡ Soft opening in just 65 days! Is this the ultimate hospitality launch of the decade? Hit LIKE, SUBSCRIBE, and drop a comment on what excites you most about Gaylord Pacific! 🔗 Sponsor Shoutout: Big thanks to Actabl for supporting hospitality pros! Check them out at Actabl.com hashtag#GaylordPacific hashtag#HotelOpening hashtag#LuxuryHotels hashtag#Hospitality hashtag#ResortLife hashtag#SanDiegoHotels hashtag#ConventionCenter hashtag#NoVacancyLive hashtag#TravelNews…

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Mastering Hospitality in Uncertain Times | Glenn Haussman & Cesar Wurm @ CLIC 5:10

13 weeks پیش5:10

5:10

Today I chat with Cesar Wurm from IHG Hotels & Resorts at the California Lodging Investment Conference & [CLIC] Connect Podcast ! From navigating economic uncertainty to seizing growth opportunities, this conversation is packed with insights for hotel pros. 🔹 What You’ll Learn: How IHG is adapting to government travel shifts 🔄 Why group & events business is a major bright spot ✨ Pricing pressure vs. guest experience – striking the right balance 💰 How emotional connections can justify premium rates ❤️ The future of leisure and business travel trends 🚀 Tune in for expert takes on the state of hospitality in 2025! 📩 Subscribe & Stay Updated: Text "HOTEL" to 66866 #Hospitality #HotelIndustry #NoVacancyPodcast #BusinessTravel #HotelRevenue #CLIC2024 #HotelMarketing #IHG #GlennHaussman…

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838: Luxury River Cruising in Vietnam: The Heritage Line Experience 28:20

13 weeks پیش28:20

28:20

Get ready for an eye-opening journey into the world of luxury river cruising in Vietnam, Laos, and Myanmar with John Nguyen, CEO of Heritage Line! 🌊✨ What you’ll discover in this episode: 🔹 The Origin Story – How John’s childhood on the Pearl River inspired a world-class cruise line 🔹 Beyond the Big Ships – Why river cruises offer a more intimate, immersive travel experience 🔹 Hidden Gems of the Mekong – Villages so remote that some locals have never seen electricity before 🔹 Luxury Meets Culture – Private dining, curated excursions, and encounters with monks, artisans, and Khmer Rouge survivors 🔹 Unmatched Culinary Delights – Fresh, locally sourced meals and interactive cooking experiences 🔹 Overcoming Challenges – From building boats with no experience to navigating unpredictable river depths 🔹 How Heritage Line Stands Out – Why boutique cruising is the future of high-end travel 🔥 If you want to learn about a true entrepreneur, this episode is for you! 🎧 Subscribe for more insider hospitality stories! Text Hotel to 66866 🌍 Learn more about Heritage Line: https://www.heritage-line.com #LuxuryTravel #RiverCruise #VietnamTravel #MekongDelta #HeritageLine #TravelPodcast #NoVacancy #BoutiqueCruise #AdventureTravel…

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837: Inside the Stunning Le Meridien Fort Worth – A Must-See Adaptive Reuse Hotel Tour! 18:37

13 weeks پیش18:37

18:37

Step inside Le Meridien Fort Worth with Glenn Haussman and General Manager Chase Chasteen for an exclusive tour of this beautifully transformed historic building. From a 1928 auto garage to a modern luxury hotel, this property is packed with unique design, thoughtful touches, and a rich history you won’t want to miss. 🔥 What You’ll Discover: Historic Transformation – Learn how a 1928 parking garage became a stunning hotel while preserving its roots. Hidden Design Details – From custom Hermes artwork to Texas-inspired decor, every corner tells a story. Rooftop Lounge & Secret Bar Features – Find out what makes Annex one of the best rooftop bars in Fort Worth. Luxury Suites & High-Tech Amenities – Peek inside the rooms and see smart design at work. Next-Level Meeting & Event Spaces – A look at the high-tech boardrooms and multifunctional spaces perfect for any event. Why This Hotel Stands Out – From mid-century modern vibes to a brasserie with a Texas twist, discover what makes this hotel unique. Hit LIKE if you love adaptive reuse projects, and SUBSCRIBE for more incredible hotel tours!…

Checking In with Anthony & Glenn

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836: 💰 Chaos, Cash & The Hospitality Rollercoaster – Michael Schindler Returns! 🎢 34:01

14 weeks پیش34:01

34:01

The hospitality investment world is a whirlwind, and no one knows it better than Michael Shindler, ISHC of Four Corners Advisors. In his 11th (!) appearance, we tackle the biggest mysteries in the industry today. Is money really coming off the sidelines? Are interest rates going anywhere? And what’s up with tariffs shaking up the market? 🤯 In This Episode: 🔥 Executive orders, lawsuits, and the chaos factor in hospitality 💵 Why everyone keeps saying there’s money on the sidelines—do we believe them? 🏨 The fate of PIPs, debt maturities, and refinancing struggles 📉 Are hoteliers finally hitting the ceiling on rate hikes? 🛠️ How smart owners are stretching renovation dollars with better R&M 🎶 Live music as a guest experience boost? (Hint: Yes!) We’re breaking down the real talk in hospitality finance, investment, and strategy—without the sugarcoating. If you’re in the biz, this is one episode you cannot afford to miss. 💬 Agree? Disagree? Have your own take? Drop a comment below! And don’t forget to subscribe for more deep dives into hospitality’s biggest trends. 👉 Text HOTEL to 66866 to get the latest insights straight to your inbox!…

Checking In with Anthony & Glenn

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835: From Old Mills to Stunning Hotels: The Art of Adaptive Reuse in Hospitality Design 32:26

14 weeks پیش32:26

32:26

Join No Vacancy Live host Glenn Haussman as he explores the magic behind adaptive reuse and hotel design with industry leaders Sharon Bilbeisi AIA LEED AP (SVP of Design, IIG Design) and Jocelyn Lurie (VP of Procurement, Throughline by IIG ). This episode uncovers how old structures—from historic mills to outdated hotels—are being turned into extraordinary hospitality experiences. 📌 What You’ll Discover in This Episode: The Art of Adaptive Reuse – How IIG Design transforms overlooked spaces into unforgettable hotels The Balladeer Hotel Story – A deep dive into revitalizing a historic textile mill in Mount Airy, NC Secrets of Hotel Procurement – The challenges of sourcing custom designs, from chandeliers to furniture Designing for Guests’ Needs – Why great hotel rooms anticipate what you need before you know you need it Lessons from Park City, Utah – Reinventing a ski-country property into a Tribute Portfolio gem The Power of Local Storytelling – How IIG Design weaves history, community, and creativity into every project See the hotels we disucss here: https://www.dropbox.com/scl/fi/8drjkso2ewok57em0jsqo/02-25-2025_No-Vacancy-Podcast-Tribute-Portfolio-TL-and-IIG-Design-2.pdf?rlkey=jjdx8pop1g55894p7a8h1qcs9&dl=0 🔗 Watch the full episode now and see how great hotels come to life! 📌 Timestamps: 0:00 – Welcome & Introduction 3:15 – When Sharon and Jocelyn fell in love with design & procurement 6:45 – Why adaptive reuse is the future of hospitality 12:30 – The Balladeer Hotel transformation 19:10 – Inside the procurement process: Turning ideas into reality 25:45 – The importance of a model room in hotel design 31:00 – Park City, Utah project: Reimagining an existing property 37:20 – Designing hotel rooms to anticipate guests’ needs 45:10 – Fun surprises in adaptive reuse projects 50:00 – Final thoughts & how to connect with IG Design 🔥 Subscribe for More Hospitality Insights! 🔥 hashtag#HotelDesign hashtag#HospitalityIndustry hashtag#AdaptiveReuse hashtag#HotelRenovation hashtag#NoVacancyLive hashtag#InteriorDesign hashtag#BoutiqueHotels hashtag#HotelDevelopment hashtag#HotelConstruction hashtag#IGDesign…

Checking In with Anthony & Glenn

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834: 🎙️The Hotel Dining Revolution with José Andrés Group’s CEO Bakhshandehpour 28:34

14 weeks پیش28:34

28:34

Today’s a special one! I’m talking to Sam Bakhshandehpour , CEO of one of the most influential hotel restaurant companies, José Andrés Group . He shares insights on pricing, expansion strategies, and why restaurants inside hotels are thriving again. Plus: 🔹 Why upscale hotel dining is facing both growth and headwinds 🔹 The impact of rising food prices and how some restaurants are pricing themselves out 🔹 Why hotel restaurants are making a comeback as destination dining 🔹 The secret to balancing affordability, quality, and profitability in hospitality 🔹 How partnerships with luxury hotel brands like Ritz-Carlton drive success 🔹 The power of guest experience: service, ambiance, and making people feel at home 🔹 Sam’s advice for young hospitality professionals looking to break into the industry 🎧 Listen now and get the real story behind the numbers, the experience, and the future of hotel dining!…

Checking In with Anthony & Glenn

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833: Mid-Century Modern Vibes & Hospitality Innovation at the Dream Inn! 🏨 15:23

15 weeks پیش15:23

15:23

Step into the heart of Santa Cruz, where hospitality, design, and surf culture collide! Join Glenn Haussman as he chats with Michael Moskowitz and Kam Babaoff, co-founders of Ensemble, a company focused on hotels, offices and more. Today, we’re in a van discussing the iconic Dream Inn in Santa Crfuz and their latest luxury venture, La Bahia Resort. 🎧 In this episode, you'll discover: 🌊 The fascinating history of the Dream Inn, including its mid-century modern revival and ties to surf culture. 🍴 How the Jack O’Neill restaurant serves up local flavors, featuring fresh, daily-caught seafood from Monterey Bay. 🏗️ The challenges and rewards of developing luxury hotels in California’s coastal zones. 🌟 Why La Bahia Resort is poised to redefine luxury in Santa Cruz with unique dining concepts like "Low Tide" and "High Tide." 🛠️ Ensemble’s unique owner-operator approach and what sets their hospitality philosophy apart. 🎥 Highlights: A peek at the only 10-story hotel in Santa Cruz with every room offering ocean views. Insights into designing for multi-generational guests and embracing local history. A playful debate about the best dining experiences and fried fish cravings! 👉 Don’t miss this in-depth look at how Ensemble Hospitality is blending history, innovation, and a love for community to create unforgettable guest experiences. 🔗 Stay Connected: Hit Subscribe and turn on notifications to stay updated on all things hospitality, design, and travel! #DreamInn #SantaCruzHotels #LuxuryHospitality #HotelDesign #hotels #hotelnews #LaBahiaResort #SurfCulture #MidCenturyModern…

Checking In with Anthony & Glenn

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832: Inside the Mind of a Hospitality Design Legend: Adam Tihany on Innovation, Struggles & Success 54:20

15 weeks پیش54:20

54:20

🚀 What does it take to revolutionize restaurant and hotel design? Find out as we sit down with the legendary Adam Tihany, the creative force behind some of the most iconic hospitality spaces in the world! From working with Thomas Keller and designing world-class restaurants to shaping the future of luxury cruise ships, Tihany shares an unfiltered look at his journey, creative process, and the struggles behind the success. 🔹 Highlights from this can't-miss episode: ✔️ How a chance encounter at Studio 54 led to his first big break in restaurant design ✔️ The struggles of starting out—nearly going broke before making it big ✔️ The wild story behind Mandalay Bay’s famous flying wine angels 🍷😇 ✔️ Why today’s design world lacks originality and how true creatives stand out ✔️ The unexpected challenges of redesigning the legendary Per Se restaurant ✔️ What inspires his designs—from movies to global culture ✔️ How he’s now giving back by shaping the next generation of hospitality designers 🔥 If you love restaurants, hotels, or just great stories about innovation, you won’t want to miss this one! 🎧 Listen now and don’t forget to subscribe for more insider conversations on hospitality, design, and business!…

Checking In with Anthony & Glenn

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830: Behind the Deals: Dave Johnstone on Hotel Investments, Luxury Trends & Wild Stories 44:23

16 weeks پیش44:23

44:23

Hotel deals don’t happen overnight, and today, we’re pulling back the curtain! 🏨💰 Join Glenn Haussman and Anthony Melchiorri as they sit down with David Johnstone , a hotel investment legend, to talk about: ✅ Hotel Investment Realities: Why development is stalling and where the real opportunities are. ✅ Luxury Boom: Why high-end hotels have more profit potential while mid-tier properties struggle. ✅ The $10,000 Martini Proposal: A story so wild, it made headlines. ✅ How to Succeed in Hospitality Real Estate: Dave’s top advice for young professionals. ✅ A Multi-Million Dollar Car Ride: How one bold move sealed a major hotel sale. Plus, Anthony shares how one unexpected paycheck made him cry and why today’s hotel managers have less control than ever. If you love the business of hotels, epic behind-the-scenes stories, and real talk about where the industry is heading, this episode is a must-watch! 📌 Like, Comment & Subscribe for More Insider Hospitality Content! hashtag#HotelInvestment hashtag#LuxuryHotels hashtag#HospitalityIndustry hashtag#NoVacancyPodcast hashtag#RealEstateInvesting hashtag#HotelDevelopment hashtag#BusinessSuccess hashtag#HotelLife hashtag#HotelStories…

Checking In with Anthony & Glenn

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829: How AI Can Enhance Hospitality—And What You Need to Know! 28:12

16 weeks پیش28:12

28:12

🚀 AI isn’t replacing hospitality — it’s enhancing it! In this episode of No Vacancy Live, Susan Graves (CEO, Experience Alive ) discuss how AI and machine learning are reshaping hotel operations while keeping the human in hospitality. 💡 Key Takeaways: AI as a Companion, Not a Replacement – Let tech handle the repetitive tasks so humans can create extraordinary guest experiences. Conversational AI is Here – No more outdated phone menus! AI-driven customer service means guests get instant answers. Solving the Labor Shortage – AI-powered hiring solutions helped one hotel process 320,000 applications in 90 days! How AI Can Increase Revenue – Stop losing sales due to missed calls and inefficient guest interactions. The Future of Hospitality – AI-driven automation, robotics, and smarter operations mean better experiences for guests and employees. 🎯 Want to future-proof your hotel? Tune in for insider insights and real-world solutions! 📢 Don’t forget to: 👍 Like this video 💬 Comment your thoughts 🔔 Subscribe for more hospitality insights!…

Checking In with Anthony & Glenn

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828: 🔥 No Guests, No Limits: Inside the Hotel Industry’s Biggest Moves | No Vacancy Live 28:28

17 weeks پیش28:28

28:28

What happens when Glenn Haussman and Anthony Melchiorri go off-script with no guests? A raw, unfiltered conversation about the biggest trends in hospitality, from high-stakes investments to industry predictions you won’t hear anywhere else. 🚨 Inside this episode: ❄️ The brutal cold snap: Why even seasoned travelers are feeling it 🏨 ALIS Conference breakdown: What REALLY goes down behind closed doors 💰 Hotel investments in 2024: Who’s bullish, who’s nervous? 🏗️ New builds vs. conversions: What’s driving hotel development? 🏨 Hilton’s aggressive brand expansion—smart move or brand overload? 🏁 The high-speed train from LA to Vegas—is it finally happening? 💼 The work-from-home debate: Should office attendance be mandatory? 💵 Tipping culture: Billionaires who leave $0 and why tipping feels out of control 📉 Weekend pay surges: Should hotel workers get more for working Saturdays? 💡 Glenn and Anthony also dive into the future of AI in hospitality, wild industry predictions, and a serious (or not?) discussion about Anthony getting a hair transplant. 📺 Watch, laugh, and get the inside scoop from the pros who know. 🔔 Don’t forget to subscribe for more industry insights and straight talk! #Hospitality #Hotels #NoVacancyLive #Business #TravelIndustry #HotelInvestment #HospitalityTrends #TippingCulture #WorkFromHome #HotelManagement…

Checking In with Anthony & Glenn

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826: 🎙️ Exclusive Podcast with Grace Bay Resorts' Nikhil Advani | Passion, Leadership & Luxury Hospitality 35:48

17 weeks پیش35:48

35:48

🏝️ Ever wonder what makes a luxury resort unforgettable? In this episode, we sit down with Nikheel Advani, co-founder and COO of Grace Bay Resorts, to uncover the secrets behind creating world-class guest experiences in Turks and Caicos and beyond. But this isn’t your typical business pitch, this is a deep dive into passion-driven leadership, the power of hospitality, and the relentless pursuit of excellence. 🔥 What You’ll Learn in This Episode: 🌍 From Dishwasher to Luxury Hotelier – How Nikheel’s journey shaped his leadership philosophy. 🔥 Passion as a Superpower – Why true success in hospitality (or any industry) starts with passion. 🏖️ The Grace Bay Experience – What makes guests return to these stunning resorts year after year? 🚀 The Future of Luxury – How the evolving role of GMs and asset managers is changing hospitality. 🏆 Lessons from the World’s Best – Insights from mentors at Ritz-Carlton, Raffles, and beyond. 🤝 Building a Team that Thrives – Why emotional intelligence and leadership go hand in hand. 💡 Excellence in Every Detail – From the perfect towel size to world-class wine selections, how small touches make a big impact. 🎧 Why You Should Listen: This is more than a hospitality conversation—it’s a masterclass in leadership, resilience, and human connection. Whether you're in the hotel industry or just love hearing from passionate, driven leaders, this episode is packed with takeaways that will change how you think about business and life. 👉 Watch now and get inspired to bring excellence into everything you do! 🔗 Listen & Subscribe: https://podcasts.apple.com/us/podcast/no-vacancy-live/id1120881540 📺 Watch More Episodes: https://novacancynews.com/ 📢 Follow Us for More Hospitality Insights: https://www.linkedin.com/company/no-vacancy-podcast-rouse-media/ #Hospitality #Leadership #LuxuryHotels #HotelierLife #PassionForService #GraceBayResorts #TurksAndCaicos #HotelManagement #SuccessMindset #Excellence…

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825: Designing Without Limits: Global Perspectives in Hospitality Design 27:36

19 weeks پیش27:36

27:36

James Ferguson, author of "The Confetti Culture Playbook" gives updates on how his career journey has progressed over the last few years from being a GM to taking over as Corporate Director of Culture with Wurzak Hotel Group. In this role, he has taken the company from 2.5 on Glassdoor to 4.3! Find out how he was able to do this and what new projects James is coming out with.…

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🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan 19:03

19 weeks پیش19:03

19:03

🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan On this episode of ESLA Icons & Experts we’ve got Ed Sullivan, Chief Strategy Officer at EntryReady. Glenn and Ed unravel the surprising complexities of hotel access control. It's not just about unlocking doors — it’s about guest experience, operational efficiency, and risk management in the digital age. 🚪🔒 🔑 What You'll Learn: Why access control is the backbone of a modern hotel tech stack. How digital keys and NFC technology are reshaping guest expectations. The critical role of analytics in ensuring security and improving operations. Innovative ways to reduce staff workload while enhancing efficiency. Real-world horror stories about outdated key systems—and how to avoid them. Why access control is a game-changer for managing risk, including human trafficking prevention. 🌟 Why Watch This Episode? This isn’t just a tech talk; it’s a roadmap to smarter hotel management. Whether you’re planning a new property or upgrading an existing one, this episode is packed with actionable insights and jaw-dropping revelations about the future of access control. Today’s episode is also sponsored by Entryready ( www.entryready.com ) Today’s episode is also sponsored by Dellisart Hospitality ( www.dellisart.com ) 📌 Don’t miss out on this eye-opening discussion! 📺 Watch, like and share this video now ! 🔗 Stay Connected: Find more episodes at No Vacancy News and explore resources from EntryReady for cutting-edge hotel solutions. #HotelTech #AccessControl #DigitalKeys #HospitalityInnovation #NFC #SmartHotels #ESLA #extendedstay…

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825: Designing Without Limits: Global Perspectives in Hospitality Design 42:10

19 weeks پیش42:10

42:10

In this episode, we delve into the world of award-winning interior design with Yasmine Mahmoudieh, founder of Yasmine Mahmoudieh Design. Yasmine shares her unique approach to design, drawing inspiration from diverse cultures and global travels. Discover how she translates these global influences into stunning and innovative spaces that have garnered critical acclaim. Get ready to be inspired by Yasmine's creative journey and learn how she pushes the boundaries of interior design.…

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Reeco’s AI Revolution: Transforming Hotel Procurement 6:03

19 weeks پیش6:03

6:03

I’m chatting with James Hansen, VP of Business Development at Reeco and we’re discussing how this groundbreaking AI-driven platform is simplifying hotel procurement and transforming the industry. Learn how Reeco is using cutting-edge technology and fresh funding to help hoteliers save time, cut costs, and maximize efficiency. And be sure to catch up with hem during ALIS too! Key Highlights: • Big Moves in Funding: o Reeco secures $15M in Series A funding, totaling $25M raised to date. o Discover how this investment will supercharge sales, marketing, and branding efforts. • AI-Driven Innovation: o Automates procure-to-pay processes for hotels. o Upload invoices to instantly compare vendor prices, manage recipes, and optimize menus. o Maximize savings with cross-menu utilization and dynamic vendor comparisons. • Simplifying Hotel Operations: o Streamlined vendor management with plug-and-play integration. o Supports existing contracts, rebates, and GPOs without manual data entry. • James Hansen’s Journey: o From hotel management to leading business development at Reeco. o Why AI and technology are the future of hotel operations. • Why Hoteliers Should Care: o Save time and money while improving efficiency. o Stay ahead of the curve with technology that simplifies decision-making. 🌟 Don’t miss out on this game-changing innovation for the hospitality industry! Subscribe, like, and share for more insights. #ReecoAI #HotelProcurement #HospitalityInnovation #AIInHotels #HotelManagement #ProcureToPay #HotelTech #SaveTimeSaveMoney…

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824: Leading with Purpose: Transforming Hospitality for Impact 29:56

19 weeks پیش29:56

29:56

In this episode of No Vacancy Live , Glenn Haussman and Anthony Melchiorri sit down with Donte Johnson and Jason Bass, hoteliers and co-authors of Impact Hospitality , to explore how purpose-driven leadership is revolutionizing the hospitality industry. Dive into this compelling conversation about intentional decision-making, community impact, and the power of aligning values with action. Key Takeaways: How shifts in values over the past five years are shaping hospitality leadership. The unique story of sourcing sustainable toilet paper from a local, minority- and woman-owned business. Building a supplier ecosystem that drives community growth and supports underrepresented groups. Insights into Impact Hospitality , a handbook for balancing profitability and social impact. The role of mentorship and entrepreneurship in fostering vibrant local communities. Strategies for operationalizing social impact in hospitality without compromising quality or consistency. Why Watch? Discover how hospitality can go beyond serving guests to becoming a force for good in the community. Dontae and Jason share actionable insights, inspiring stories, and a roadmap for hotels to make a lasting difference. 📚 Learn more about their book: Follow Dontae and Jason on Instagram for updates. 🎧 Subscribe for more episodes of No Vacancy Live! #HospitalityLeadership #SocialImpact #HotelIndustry #NoVacancyLive #PurposeDriven #CommunitySupport #Entrepreneurship #Sustainability #ImpactHospitality…

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Bonus: HBO vs. Max: The Streaming Shift for Hospitality 1:27

19 weeks پیش1:27

1:27

Welcome to part one of our four-part series exploring the exciting transformation of entertainment in hospitality! 🎥 I’m talking with Brian Venable, VP of Partner Management at Warner Bros. Discovery, to discuss the differences between HBO and Max so I can finally understand how hotel guests are looking to use these services. What You'll Learn in This Episode: The evolution of HBO from its iconic linear service to the introduction of Max streaming. Why streaming is becoming a must-have for hotels as guest habits shift toward on-demand entertainment. How Max for Hospitality bridges the gap between traditional and modern viewing experiences. The challenges and opportunities hotels face when adapting to new entertainment expectations. Get ready for an engaging discussion on how these changes impact not just the hospitality industry but also the way we all consume content. Don’t miss out on the insights that will shape the future of hotel entertainment! 📺 Stay tuned for Part 2, where we’ll dive deeper into guest satisfaction and the role of technology in enhancing the stay experience. #HBOvsMax #HospitalityTech #StreamingInHotels #HotelInnovation #OnDemandEntertainment #HospitalityTrends #StreamingRevolution #sponsored #hotels #hotelnews…

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823: Why Hotel Restaurants Matter! 31:17

20 weeks پیش31:17

31:17

Steve Palmer founded The Indigo Road Hospitality Group five years ago, a restaurant forward hospitality concept. We discuss how that strategy is working for his company as well as his bestselling book “Say Grace: How the restaurant business saved my life.”

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822: Hotel Industry Development with the AHLA Foundation 31:26

20 weeks پیش31:26

31:26

The American Hotel and Lodging Association Foundation continues to do work on helping grow leaders within the industry. Anna Blue, President, of AHLA Foundation discusses the great opportunities the AHLA Foundation is providing in 2025.

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821: Do You Really Know Your Customers? 38:33

20 weeks پیش38:33

38:33

Dina Belon , President of Staypineapple Hotels Inc. is here to talk about dynamic brand building leveraging the hospitality pineapple symbol. How is the company differentiating itself from the major hotel companies and what are the exciting things happening for them in 2025?

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820: Making Water Out of Thin Air - Literally!!! 26:49

20 weeks پیش26:49

26:49

Last month I hosted a cool event (Anthony was a judge) for the Nevada Hotel and Lodging Association during their Tech Conference dubbed the Shark Pool, a hospitality innovation competition. So many great teams but only one could win. Today we have that winner, Rich Sloan of WAVR Technologies, to tell us how atmospheric water harvesting technology could revolutionize places like Las Vegas but transform communities throughout the globe. This is crazy cool!…

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819: 2025 Hospitality Survival Guide 36:28

20 weeks پیش36:28

36:28

We're kicking off 2025 with Daniel Lesser of LW Hospitality Advisors who shares his thoughts on the financial state of hospitality and where to make money in 2025.

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818: Year End Wrap up with Anthony & Glenn 43:01

24 weeks پیش43:01

43:01

Anthony & Glenn are here to wrap up 2024. We talk about their favorite moments of the year, highlights of the show, and what to expect in 2025.

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817: Revolutionizing Hospitality: From Jails to Times Square with HEI Hotels 36:35

24 weeks پیش36:35

36:35

Join us for a captivating conversation with Clark Hanrattie, Partner at HEI Hotels & Resorts, as we explore how creative thinking, bold investments, and a deep understanding of hotel operations are reshaping the hospitality industry. 🔑 Key Highlights: The Liberty Hotel Story: Transforming a Boston jail into a luxury hotel and setting the tone for innovative hospitality. The Renaissance Times Square: Reinventing a legendary property into a modern marvel with unmatched views and brand-defining upgrades. Inside the Deal-Making Process: Discover the bold moves and sharp negotiations that led to landmark acquisitions. A Unicorn in the Industry: What makes certain professionals stand out in hospitality. HEI’s Evolution: From private equity to a leading third-party operator, learn about the strategic shifts that defined HEI’s success. Maximizing Iconic Locations: How to leverage Times Square's magic for year-round revenue, especially during events like New Year’s Eve. Expanding Through Relationships: The company's growth from 38 hotels 12 years ago to 110 hotels today, achieving $2.6 billion in annual revenue. Private Equity and Investment Expertise: In-depth understanding of private equity structures and real estate investment dynamics enables alignment with institutional investors. 🎙️ Follow No Vacancy for more amazing insights! #HospitalityInnovation #HotelInvestments #LuxuryHotels #HospitalityLeadership #TimesSquare #CreativeHospitality #HotelIndustry #NewYearsEveHotels #BusinessStrategy #hotels #hotelnews…

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816: Hospitality Underdogs 30:57

24 weeks پیش30:57

30:57

Santiago Leon, COO and Managing Partner of Spearhead Hospitality, is here to define what is a "Hospitality Underdog" and why Spearhead Hospitality prides itself on taking on projects no one else wants.

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815: The Hotel Financial Coach Will Make You Profitable! 34:00

25 weeks پیش34:00

34:00

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814: Dreamscape's $340 Million Phase 1 Rio Las Vegas Reinvention 41:43

25 weeks پیش41:43

41:43

🎲 Step inside the newly transformed Rio Las Vegas! I’m going behind the scenes with Patrick Miller, President & CEO of Rio Las Vegas, to explore the exciting upgrades and vibrant energy that are redefining this iconic property. =] 🔑 In this episode, we cover: • Rio’s rich history as the original locals’ hangout and its unique all-suites concept. • Dreamscape’s vision for reviving the property with redesigned rooms, upgraded casino floors, and exciting new amenities. • A sneak peek into the National Finals Rodeo (NFR) festivities, including live music, pop-up bars, and Western lifestyle showcases. • 💡 The philosophy behind making the Rio an accessible, fun destination for locals and visitors alike. • 🎰 How Rio Las Vegas is modernizing its casino floor with the latest games and a guest-first approach. We found Chief Gaming Officer Kevin Sweet and he joins too! • 🍴 The vision behind Rio’s revamped dining experiences, including approachable, high-quality options like the new food hall concept. • 🎭🎤 From Penn & Teller celebrating 50 years to the whimsical "WOW" show and the Comedy Cellar, explore the diverse performances at Rio. • 🏢✨250,000 square feet of versatile event space, hosting everything from poker tournaments to corporate events. • 🔮 Hear insights on how Rio plans to innovate while maintaining its legacy. • Chris Kuroda’s (Phish’s light show creator) mesmerizing year-long light installation that turns the building into a work of art. • The addition of local-friendly loyalty programs offering faster rewards compared to the Strip. 🌟 Don’t forget to like, comment, and subscribe for more exclusive content from the world of hospitality and travel! 🎧 Tune in for a behind-the-scenes look at the vibrant updates and the future of the Rio! #RioLasVegas #HospitalityInsights #CasinoTransformation #LasVegasLocal #LiveMusic #LuxuryTravel #VegasNFR #EntertainmentRedefined #AllSuitesExperience #novacancy #hotels #hospitality…

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813: Chicken Ranch Casino Resort 45:07

27 weeks پیش45:07

45:07

Lloyd Mathiesen, chairman of the Chicken Ranch Rancheria of Me-Wuk Indians, joins to talk about the opening of he Chicken Ranch Casino Resort. Earlier this year, Chairman Mathiesen spearheaded the efforts in the Chicken Ranch Rancheria v. California lawsuit, which resulted in the Department of the Interior approving secretarial procedures for the Chicken Ranch Rancheria Me-Wuk Indians of California. This lawsuit has long standing implications and Chairman Lloyd will explain it.…

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In Memorium: Flashback Interview with Harris Rosen: His Career Jouney 40:21

27 weeks پیش40:21

40:21

On this special episode we’re honoring the memory of world class hotelier Harris Rosen, who passed away yesterday at age 85. He joined us a few times on No Vacancy, but my first interview with him was back in 2017 when we were audio only. It was episode #43 for those wanting to hear the entire show that does not include Mr. Rosen. I chose this show because it focuses on his history, success and philanthropy. He may be the most renowned figure in the Orlando hospitality industry who has significantly shaped that market’s hotel landscape. We discuss his incredible career, starting with his instrumental role in developing Walt Disney World's Contemporary Resort and Polynesian Village Resort. Discover how his innovative ideas and relentless focus on operational efficiency contributed to the success of these iconic properties. He shares his experiences from working at Disney to becoming an independent hotelier in 1974. Learn about the challenges he faced, the strategies he employed, and the remarkable growth of Rosen Hotels on International Drive. Harris also reveals some of his unique contributions, such as the "chirping" telephones at the Polynesian Village Resort and the creation of Disney's central reservation office. Rosen also shares heartwarming stories of kindness, the growth of his hotel portfolio, and his decision to focus solely on the Orlando area. He also discusses the development of the Shingle Creek Resort, his dream resort property, and future expansion plans. Harris also opens up about his dedication to his associates, treating them like family and offering comprehensive healthcare, free college tuition, and more. Learn about his philanthropic efforts through the Rosen Foundation, which has transformed underserved communities by providing free preschool and college education. Don't miss this captivating conversation filled with insights and anecdotes from one of the most influential figures in the hospitality industry. May this amazing man rest in peace. 👍 Subscribe to our channel and hit the bell icon for notifications on the latest episodes! #NoVacancyPodcast #HarrisRosen #GlennHausman #OrlandoHotels #HospitalityIndustry #DisneyHotels #PolynesianVillageResort #ContemporaryResort #HotelDevelopment #RosenHotels #InternationalDrive #Hotelier #HospitalityInsights #Travel #HotelManagement #HospitalityInnovation #ExclusiveInterview…

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812: Cedar Lakes Estate 39:46

28 weeks پیش39:46

39:46

In 2012 sisters Stephanie and Lisa Karvellas embarked on building a private event business at their family's property. Since its inception, Cedar Lakes Estate has grown into the premier wedding and retreat venue on the East Coast, known for its exceptional hospitality and culinary program, as well as its spectacular, bucolic setting. Lisa joins us to talk about what it takes to run the award winning property.…

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Global Pipeline Insights with Lodging Econometrics' Bruce Ford 29:55

28 weeks پیش29:55

29:55

In this bonus episode I chat with Bruce Ford , SVP at Lodging Econometrics , about the latest global pipeline numbers. We’re exploring hotel development trends across various regions, including Europe, the Middle East, India, China, and here in the USA. From Romania's emerging market to Israel's active pipeline and the evolving landscape of hotel conversions in Europe and new builds in the Middle East, Bruce provides a comprehensive overview of the current state and future prospects of the global hotel industry. Key Points: • Romania's Growth 🌍: Discussing the significant pipeline growth in Romania, including both resort areas and Bucharest. • Full-Service Projects in Europe 🏨: Insights into new full-service hotel projects across Europe, with notable mentions of Israel's booming pipeline. • Conversion Market Trends 🔄: Exploring the increase in hotel conversions in Europe and how it's becoming a significant trend. • Challenges and Opportunities 🚧: Addressing the complexities of hotel development in diverse regions and the shift towards more third-party management companies. • Middle East Developments 🌟: Highlighting the ambitious hotel projects in the Middle East and the phased approach to building new neighborhoods and city sections. • India's Tourism Boom: Discussing the rapid growth in India's hotel market, with over 600 projects in the pipeline and major global brands entering the market. • China's Unique Market: Insights into China's hotel development, including the challenges during the pandemic and the current state of over 500,000 rooms under construction. • Expanding Asian Markets 🌏: Highlighting the record pipeline outside of China in Asia, with notable developments in Japan, Malaysia, Indonesia, and Vietnam. • Mexico's Hospitality Resilience: Exploring Mexico's strong hospitality market during the pandemic and new developments, including the Tulum Airport and train line boosting tourism and hotel investments. • Southern California's Renaissance 🏨: Insights into the rebranding and development boom in Southern California, particularly Palm Springs. • Impact of Population Shifts 📊: Analysis of how population movements are influencing hotel investments and developments. • Trends in Hotel Conversions 🔄: The rising trend of hotel conversions in various regions to meet new market demands. • 2025 Outlook and Predictions 🔮: Expectations for new construction, deals, renovations, and rebrandings in 2025.…

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810: Hospitality Update with Chris Green 29:59

28 weeks پیش29:59

29:59

Chris Green is back to talk about what he's been up to in retirement, how he's been staying connected to the industry, what he feels 2025 will bring, and more! This is an episode you have to see.

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809: Best Western Soft Brand Report 37:50

29 weeks پیش37:50

37:50

Big show today as we have Brad LeBlanc, Chief Development Officer and Amy Hulbert, VP, Boutique and Upscale Brands of BWH Hotels. We're talking soft brand development and more!

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Transforming Hospitality: How Macrotech’s AI Solutions Are Revolutionizing Hotels 🚀🏨 18:07

29 weeks پیش18:07

18:07

Today I am chatting with Ankit Panchal from Macrotech , he’s a seasoned hotelier who’s managed multiple properties. We’re focused on how Macrotech is pushing innovation in the hotel industry with advanced AI-driven solutions, from keyless entry systems to efficient front desk operations. • AI-Driven Innovation: Learn how Macrotech’s AI solutions are enhancing the guest experience and operational efficiency. • Sustainable Smart Locks: Discover the keyless lock system with QR code functionality, saving $700+ monthly on key replacements and reducing plastic waste. • Live Monitoring for Hoteliers: Macrotech’s smart locks and Wi-Fi solutions provide real-time access for property managers, enhancing security and guest satisfaction. • Plug & Play Wi-Fi: Streamlined installation and live connectivity tracking make Wi-Fi management seamless. • ID Scanners with OCR: Speed up check-in with optical character recognition, eliminating tedious manual data entry. • AI-Enhanced Phone System: Handle guest requests and FAQs with virtual agents, freeing staff to focus on personal guest interactions. • Interactive Check-in Kiosks: Offer self-check-in options while still connecting guests to live support for a smooth, friction-free experience. Dive into the ways Macrotech is reshaping the hospitality landscape and the exciting potential AI holds for the future of hotels. 🌍✨…

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807: Bringing Groundbreaking Ideas to Life 36:36

30 weeks پیش36:36

36:36

Michael Koch, Co-Founder and CEO of The Michael Koch Group, joins to talk about how his company is changing the real estate landscape through cutting-edge physical and digital experiences. They've created spaces such as Apple Stores and Ritz-Carltons.

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805: Freedom From Addiction 38:52

30 weeks پیش38:52

38:52

In a recent study hospitality was shown to have the highest rates of addiction across any industry. Cesar Wurm is back to share his struggle with addiction and how he has overcome them. He is aiming to help other people struggling with his book "The Powers of Addiction: Finding Freedom in Recovery"

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804: Leveling Up Guest Experience 20:06

33 weeks پیش20:06

20:06

How are client experiences curated across different industries? How can the brand experience and market positioning be effectively reflected? What are the key ingredients for a successful client experience? Jochen De Peuter, from EHL Advisory services, is here to answer these questions and more for a jam packed show.…

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803: Creating a Foundation For Incredible Guest Experience 34:55

33 weeks پیش34:55

34:55

One thing every hotel wants to do is create a positive, memorable experience for their guests. Every hotel has its unique challenges to accomplish this goal. Ashley Ewing Parrott, Principal at AEP Hospitality Consulting & The Saturday Crowd, has helped hotels accomplish just that and she is here to share some of her tips.…

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802: Navigating Rate Cuts, Recession Fears, and Flexibility in the Hotel Industry 36:02

36 weeks پیش36:02

36:02

Are interest rate cuts about to shake up the hotel industry? Our latest podcast dives deep into this hot topic with Anthony and Glenn! 📉 Here’s a taste of what we discussed: Will a half-percent rate cut really change the game for hotels? How are rate cuts greasing the wheels for hotel deals and lending opportunities? As we approach 2025, why are rising salaries, taxes, and expenses concerning hotel owners? The big question: What happens if transient demand softens, while group business thrives? 🏨 💡 Plus, we share thoughts on the future of flexible working models in hotels and how smart hoteliers are keeping talent by offering work-life balance. 🌍💼 Tune in to hear: Real insights on hotel profitability trends Expert takes on recession fears and what rate cuts signal for the industry Hilarious banter on headlamps, mine exploration, and a few pith helmet jokes! 😆🪖 📅 Watch now on YouTube & LinkedIn! Don't miss out on valuable strategies and the latest industry forecasts.…

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799: Designing Immersive Experiences 33:14

37 weeks پیش33:14

33:14

Designer Paul Bishop shares his expertise on creating unforgettable hospitality experiences. From his work in Dubai's iconic developments to his latest projects, Paul discusses the power of design in shaping memorable guest journeys. Discover how he blends creativity, functionality, and storytelling to craft unique and captivating spaces. Learn about the latest trends in hotel design, the importance of immersive experiences, and the challenges and opportunities in the evolving hospitality landscape. Main Points: The role of design in creating memorable hospitality experiences Insights into Paul Bishop's career and work in Dubai and beyond The importance of balancing functionality and aesthetics The impact of immersive experiences on guest satisfaction Trends and challenges in the contemporary hospitality design landscape #hospitalitydesign #hoteldesign #designinspiration #travel #tourism #hospitality #interiordesign #experienceeconomy #innovation #creativity #Dubai #designthinking…

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798: An Update on the Gaylord Pacific Resort & Convention Center 40:07

38 weeks پیش40:07

40:07

Mike Stengel is back and he brings the new GM for the Gaylord Pacific Resort & Convention Center to talk about all the amazing things happening with this project.

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797: Vegan Cuisine in Hospitality: Boosting Profitability and Sustainability 29:55

39 weeks پیش29:55

29:55

Ignore vegans at your peril!!! Today we discuss the vegan cuisine trend in the hospitality industry. Meredith Marin, CEO of Vegan Hospitality, shares insights on how hotels can boost profitability and enhance sustainability by offering plant-based menu options. Learn about the importance of menu engineering, overcoming guest hesitations, and creating a seamless dining experience for all guests. Key Points: The rise of vegan cuisine as a profitable and sustainable trend in hospitality. How Resorts World in Las Vegas set a precedent with its plant-based restaurant, Crossroads Kitchen. The connection between sustainability and plant-based food, focusing on lower carbon emissions. Strategies for integrating vegan options into existing menus without compromising on taste or guest experience. The importance of training staff to understand and effectively communicate vegan options. How offering plant-based dishes can attract a wider audience, including traditional meat eaters. Overcoming the "veto vote" where one vegan guest influences the choice of dining venue for an entire group. The role of strategic planning in successfully implementing plant-based menus in hotels.…

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796: Navigating the RFP Season: Insights with IHG VP Cesar Wurm 33:17

39 weeks پیش33:17

33:17

It’s RFP (Request for Proposal) season! Cesar Wurm, VP of Commercial and Premium Brands at IHG joins us to explore crucial topics you need to know to maximize success with group business. Main Points: Understanding RFP Season: What it is, why it matters, and how it impacts the hospitality industry. Market Projections: Cesar discusses the anticipated 2-3% growth in the coming year and the factors influencing these projections. Customer Sentiment: How the general sentiment in the hospitality industry is surprisingly positive despite economic uncertainties. Impact of Work-from-Home: The role hybrid work models play in driving group business and the demand for meeting spaces in hotels. Evolution of RFP Processes: A look at how RFPs have evolved from static to dynamic pricing models and the importance of total revenue yield management. Sustainability and Well-being: Increasing focus on sustainability, well-being, and how these factors are becoming critical in RFP considerations.…

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1
795: Developing High Performing Teams 41:12

41 weeks پیش41:12

41:12

Shane Green, Founder and President of SGEi, talks about how to inspire people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers. What are ways that organizations can attract the right talent, retain that talent, and wow the customer?…

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1
794: LivAway Suites Debuts! We Tour It! 24:56

41 weeks پیش24:56

24:56

Discover the secrets behind the success of LivAway Suites, an innovative upscale economy extended stay hotel. In this episode, COO Kevin Dailey and I explore the brand's unique approach to guest experience, technology integration, and property design. Learn how LivAway Suites is redefining the extended stay market with its focus on essential amenities, efficient operations, and strategic expansion plans. From check-in kiosks to smart parcel lockers, this episode reveals the cutting-edge features defining LivAway Suites. Main Points: • Introduction to LivAway Suites, an upscale economy extended stay hotel • Focus on guest needs over wants • Technology integration for enhanced guest experience and operational efficiency • Unique property design and layout for optimal guest comfort • Expansion plans and franchising strategy…

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793: Navigating Hotel Development Evolution w Vision's Mitch Patel 29:57

42 weeks پیش29:57

29:57

We discuss current trends and challenges in the hospitality industry with Mitch Patel, CEO of Vision Hospitality Group, focusing on the rise of extended stay hotels, innovative development strategies, and the importance of creating memorable guest experiences. Mitch shares his expertise on: Extended Stay Success: Why extended stay properties have become a "darling" of the industry, and how Vision Hospitality has leveraged this trend. Development Challenges: Navigating construction cost volatility, labor shortages, and high interest rates in today's hotel development landscape. Lifestyle Select Service Hotels: The growing popularity of lifestyle select service hotels, combining boutique elements with efficient business models. Experiential Design: How hotels are prioritizing memorable guest experiences, from room design to public space activation. Profitability Beyond Room Rates: Innovative strategies to boost profit per available customer through food and beverage, rooftop bars, and more. This episode offers valuable insights for hospitality professionals, developers, and anyone interested in the future of hotel design and operations.…

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792: Closing Hotel Deals in a High-Interest World 37:25

42 weeks پیش37:25

37:25

Today we discuss the current state of the hospitality industry, including challenges and opportunities in the market. Ryan Bosch, Principal of Arriba Capital, Glenn and Anthony discuss impact of interest rates on hotel deals, the evolving lending landscape, and insights into the booming extended stay sector. Discover strategies for securing financing, common pitfalls to avoid, and expert advice on navigating the complex world of hotel investment.…

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Checking In with Anthony & Glenn « » 815: The Hotel Financial Coach Will Make You Profitable!

815: The Hotel Financial Coach Will Make You Profitable!

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مشابه Checking In with Anthony & Glenn

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815: The Hotel Financial Coach Will Make You Profitable!