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716: Hospitable Healthcare: Just What the Patient Ordered
Manage episode 388130288 series 2420410
Dr. Stowe Shoemaker, former Dean of of the William F. Harrah College of Hospitality at the University of Nevada, Las Vegas is here to talk about his book Hospitality Healthcare which introduces healthcare providers to an original service model based on principles the hospitality industry has used to create great guest experiences.
827 قسمت
Manage episode 388130288 series 2420410
Dr. Stowe Shoemaker, former Dean of of the William F. Harrah College of Hospitality at the University of Nevada, Las Vegas is here to talk about his book Hospitality Healthcare which introduces healthcare providers to an original service model based on principles the hospitality industry has used to create great guest experiences.
827 قسمت
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