Tamara Adlin – Redefining Innovation through UX Insights (Part 2)

Brave UX with Brendan Jarvis 🇺🇦

Player FM - Internet Radio Done Right

اضافه شده در three سال پیش

محتوای ارائه شده توسط The Space InBetween. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط The Space InBetween یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

All About Change

1
The Goodwill You Don't Know with CEO Steve Preston 29:53

۵ روز پیش29:53

پخش در آینده

لیست ها

پسندیدن

دوست داشته شد

29:53

Steve Preston is the CEO of Goodwill Industries. Though Goodwill is known for big stores where people can donate clothes and buy them secondhand, those stores are just the first level of what Goodwill Industries are about. Those stores fund an international organization that provides job training, employment placement services and other community-based programs for people who face barriers in their employment. Steve joins Jay to discuss the ways Goodwill Industries support veterans and individuals who lack job experience, an education, or face employment challenges, such as those people who are formerly incarcerated. Today's episode was produced by Tani Levitt and Mijon Zulu. To check out more episodes or to learn more about the show, you can visit our website Allaboutchangepodcast.com. If you like our show, spread the word, tell a friend or family member, or leave us a review on your favorite podcasting app. We really appreciate it. All About Change is produced by the Ruderman Family Foundation. Episode Chapters 0:00 intro 1:02 The Goodwill you don’t know 4:33 The troubling reality of work reintegration for formerly incarcerated folks 10:00 How Steve brings his public-sector experience to Goodwill 11:17 Goodwill’s employment centers 15:51 The interplay between Goodwill’s national and local arms 24:07 The case for minimizing recidivism becoming a cross-party cause 27:05 Goodbye For video episodes, watch on www.youtube.com/@therudermanfamilyfoundation Stay in touch: X: @JayRuderman | @RudermanFdn LinkedIn: Jay Ruderman | Ruderman Family Foundation Instagram: All About Change Podcast | Ruderman Family Foundation To learn more about the podcast, visit https://allaboutchangepodcast.com/ Looking for more insights into the world of activism? Be sure to check out Jay’s brand new book, Find Your Fight , in which Jay teaches the next generation of activists and advocates how to step up and bring about lasting change. You can find Find Your Fight wherever you buy your books, and you can learn more about it at ⁠⁠⁠www.jayruderman.com⁠⁠⁠ .…

حدود یک سال پیش 27:42

MP3•خانه قسمت

Highlights include:

00:00 - Introduction to Web 3 and Blockchain
03:15 - Tamara’s Reluctance to Engage with Web 3
08:00 - The 18-Month Confidence Knock
12:45 - Disconnect Between UX and Web 3 Mindsets
19:30 - Misconceptions About Funding and Success
24:00 - The Balance of Data and Intuition in Innovation
30:15 - Involvement with the "Never Search Alone" Initiative
35:50 - Crafting an Effective Elevator Pitch

Who is Tamara Adlin

Tamara Adlin is a seasoned UX consultant with over 25 years of experience helping companies create better products. A former UX leader at Amazon, Tamara has worked with top tech enterprises, specializing in startups and Web3 projects for the past 20 years. She co-authored The Persona Lifecycle books and developed the "Executive Alignment in Five Conversations" framework, which helps teams refocus on user needs and improve product outcomes. With expertise in product strategy, UX diagnostics, and leadership alignment, Tamara’s approach drives rapid improvements and long-term success for companies navigating disruptive technologies like blockchain and AI.

"I like to use the metaphor of a 'tornado' to describe the chaos that ensues when executive opinions change rapidly. One moment, you’re moving forward, and the next, everything is flipped upside down. It’s crucial to understand those stakeholder assumptions upfront rather than letting the storm dictate the direction of your project." Tamara Adlin

Find Tamara Here

Tamara Adlin on LinkedIn
Adlin Inc Website

Subscribe to Brave UX

Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).

Brendan Jarvis hosts the Show, and you can find him here:

Brendan Jarvis on LinkedIn
The Space InBetween Website

150 قسمت

#Arts #Graphic Design #New Zealand #The Space InBetween #Tech #UX Research #Business

Tamara Adlin – Redefining Innovation through UX Insights (Part 2)

Brave UX with Brendan Jarvis 🇺🇦

published حدود یک سال پیش

اشتراک گذاری

MP3•خانه قسمت

Highlights include:

00:00 - Introduction to Web 3 and Blockchain
03:15 - Tamara’s Reluctance to Engage with Web 3
08:00 - The 18-Month Confidence Knock
12:45 - Disconnect Between UX and Web 3 Mindsets
19:30 - Misconceptions About Funding and Success
24:00 - The Balance of Data and Intuition in Innovation
30:15 - Involvement with the "Never Search Alone" Initiative
35:50 - Crafting an Effective Elevator Pitch

Who is Tamara Adlin

Find Tamara Here

Tamara Adlin on LinkedIn
Adlin Inc Website

Subscribe to Brave UX

Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).

Brendan Jarvis hosts the Show, and you can find him here:

Brendan Jarvis on LinkedIn
The Space InBetween Website

150 قسمت

#Arts #Graphic Design #New Zealand #The Space InBetween #Tech #UX Research #Business

همه قسمت ها

Brave UX with Brendan Jarvis 🇺🇦

1
Dave Hoffer – Empathy, Courage, and the Future of Design 1:13:14

۳ روز پیش1:13:14

1:13:14

Dave Hoffer shares why design demands empathy 🧠, courage 🛡️, and long-term thinking 🌱—and how amplifying others can transform leadership in uncertain times 🚀. He explores design’s shifting role in business, the disruptive rise of AI, and why resilience and critique will shape the future of design. ====== Episode Chapters 00:00 – Welcome and Introduction 04:42 – Dave’s Instinct to Amplify Others Over Himself 08:36 – Weathering Layoffs and the Power of Staying the Course 12:43 – From Personal Crisis to Mission-Driven Work 17:24 – Why Hope and Long-Term Thinking Matter in Design 21:24 – Courage, Critique, and Speaking Truth to Power 24:20 – Design’s Role in Policy and Sustainability 28:17 – Is UX Dead? Navigating the AI Disruption 32:35 – Spectral Thinking: Understanding the Human Spectrum 37:11 – The Hard Cost of Empathy in Design 42:05 – Why Executives Must Experience Real Empathy 48:13 – Empathy, Judgment, and Learning from Outliers 54:10 – What Research with Outliers Teaches Us 58:13 – How Physical Labor (Like Bricklaying) Changes Perspective 1:04:09 – Think Like a Gardener, Not an Architect 1:07:00 – Why Design’s Work Isn’t Done Yet 1:10:54 – Taste, Design Leadership, and Meeting Halfway 1:11:57 – Closing Reflections and Where to Find Dave ====== Who is Dave Hoffer? Dave Hoffer is a seasoned design leader and strategist whose career spans product design, digital innovation, and design transformation 🌎. He has: Led design teams at Frog Design, PwC, and McKinsey & Company Grown McKinsey’s global design practice from a handful of designers to hundreds 📈 Brought design strategy into the heart of business and policy change Advised mission-driven organisations like Safe Kids AI 👨‍👩‍👧‍👦 Advocated for amplifying others and championing empathy and critique as foundations for impactful leadership ✨ Today, Dave advises organisations as an independent consultant, helping them embed human-centered design practices into strategy and transformation initiatives. ====== Find Dave Hoffer here: LinkedIn: https://www.linkedin.com/in/dave-hoffer/ Website: https://www.mpqd.com/ ====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805 Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ TikTok: https://www.tiktok.com/@brave_ux Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/ The Space InBetween Website: https://thespaceinbetween.co.nz/…

Brave UX with Brendan Jarvis 🇺🇦

1
Josephine Wong – Making Meaningful Work 59:23

18 روز پیش59:23

59:23

Josephine Wong challenges us to design with intention, build cultures that care, and recognise the quiet power of everyday interactions to create truly meaningful work. ====== Episode chapters 00:00 – Welcome and Introduction 04:42 – Jo’s Unexpected Start in Advertising 09:26 – A Multicultural Upbringing in Hong Kong 14:18 – From Melbourne to Apogee: Founding a UX Consultancy 21:35 – Building a Life and Business Partnership with Dan Szuc 26:04 – Understanding Systems: Politics, Economics, and Research 33:50 – The Problem with Feature-Centric Thinking 40:44 – Opening Stakeholder Minds Without Judgement 49:16 – What Deng Xiaoping Taught Jo About Leadership 58:33 – East Meets West: Bridging Philosophical Differences 1:06:18 – Make Meaningful Work and the Power of Micro-Interactions 1:13:57 – Bringing Human Skills to Kids Through Sparkle Studio 1:22:42 – The Contribution We Owe the World ====== Who is Josephine Wong? Josephine Wong is a co-founder and principal at Apogee, a pioneering user experience consultancy founded in 1998 with a vision to bring human-centred design to Hong Kong and the wider region. Over the past 25 years, Apogee has played a significant role in advancing UX across Asia. She’s also the co-founder of Make Meaningful Work, a studio and learning platform helping people unlock their potential by focusing on meaningful work in environments where they can learn, improve, and thrive together. If that wasn’t enough, Jo is also the co-founder of UX Hong Kong, an annual learning event that brings together passionate practitioners from across product and service design to explore and celebrate exceptional experience creation. A committed and influential contributor to our field, Jo has shared her expertise on global platforms including Beat Camp, We Can Do Better, the Reorient podcast, and UXpod. Her work is deeply informed by her multicultural upbringing and global perspective, allowing her to bridge cultural nuance and inspire designers and researchers around the world. ====== Find Josephine here: LinkedIn: https://www.linkedin.com/in/josephine-wong-6801922/ X: https://x.com/igiwong Apogee: https://www.apogeehk.com/ Make Meaningful Work: https://www.makemeaningfulwork.com/ UX Hong Kong: https://uxhongkong.com / ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn TikTok Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Roberta Dombrowski – Redefining Leadership and Thriving at Work 1:18:16

۵ weeks پیش1:18:16

1:18:16

Roberta Dombrowski invites us to rethink success, tune into our intuition, and lead with intention —sharing how mindfulness, healing, and self-compassion can transform the way we work and live. ====== Episode chapters 00:00 – Welcome and Introduction 04:25 – Being a Transracial Adoptee and Finding Voice 14:11 – The Restless Career Journey and Job-Hopping 22:54 – Lessons from Anxiety, Burnout, and Slowing Down 32:25 – Mindfulness, Somatic Work, and Coaching Practice 42:46 – The Challenges Facing UX Researchers Today 50:42 – Systemic vs Individual Burnout 58:10 – How to Navigate Red Flags in Hiring 1:06:01 – The Role of Intuition and Inner Wisdom 1:15:51 – Rediscovering Fun and Joy at Work ====== Who is Roberta Dombrowski? Roberta Dombrowski is a certified leadership coach and experience strategist, dedicated to transforming the way people live, learn, and work. She is the founder of Learn Mindfully, a coaching and training company she launched in 2022. Since then, Roberta has supported hundreds of leaders from companies such as Adobe, Instacart, ServiceNow, Zapier, and Zoom. Previously, Roberta was a Research Partner at Maze, where she helped clients maximize the platform’s potential. Before that, she was VP of User Research at User Interviews, where she built and scaled the research function while tackling the meta-challenge of researching researchers. Roberta is also the author of Consciously Crafting Your Career Path, a self-reflection and career planning workbook designed to help people shape fulfilling and intentional careers. Her insights have been featured on podcasts like Lead the People and BLOC, and at events such as Rosenfeld Media’s Advancing Research conference. ====== Find Roberta here: LinkedIn: https://www.linkedin.com/in/robertadombrowski/ Company website: https://learnmindfully.co/ Personal website: https://robertalearns.com/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn TikTok Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Gloria Osardu - Slowing Down to See the System 49:00

۷ weeks پیش49:00

49:00

Gloria Osardu urges researchers to slow down, understand the business, and partner with intention—sharing why empathy, alignment, and asking the right questions are the foundation for research that matters. Highlights include: 05:02 – How did your parents shape your worldview and curiosity? 15:22 – Why is success as a research leader about facilitating others? 24:26 – What does “understanding the business” really mean? 30:43 – What does “skin in the game” mean for stakeholders? 45:24 – How has embracing slowness changed your approach to leadership? === Who is Gloria Osardu? Gloria is a Senior Director and Global Head of UX Research, Brand, and Consumer Insights at Yahoo!, where she leads initiatives to deepen Yahoo’s understanding of consumer behaviour, aligning the company’s brand, product, and marketing strategies with these insights. Before joining Yahoo!, Gloria was Senior Director and Head of UX Research and Insights at Gusto, where she built and led Gusto’s Global Product Experience Research Team, overseeing both research and research operations professionals. She has also held senior research roles at Amazon Web Services, where she led UX Research Operations and Programs, and at Capital One, where she headed UX Research for their Enterprise AI and ML Platforms. With extensive commercial experience in customer insights and analytics, Gloria also brings an impressive academic background, holding a PhD in Human-Computer Interaction, a Master of Science in Applied Health Informatics, and a Bachelor of Science in Computer Science. A committed contributor to our field, Gloria is a long-standing mentor with the Computing Research Association and has been featured in User Weekly, as well as on podcasts like Black Stories and Saving UX. === Find Gloria here: LinkedIn: https://www.linkedin.com/in/gloriaosardu/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn TikTok Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Esther Ahn - Designing for Scale and Building Culture 1:12:02

۹ weeks پیش1:12:02

1:12:02

Esther Ahn reflects on the twists and turns of her creative journey, shares how critique can unlock better design without breaking spirits, and reveals why embracing the oops is essential for building resilient teams and products. Highlights include: 12:13 – How do you make sense of your career’s twists and turns? 28:52 – What does a healthy culture of critique look like? 35:24 – What works best when presenting design work to executives? 42:19 – Where is the most tension between business goals and user needs? 01:06:36 – How is the children’s book Beautiful Oops! relevant to your career? === Who is Esther Ahn? Esther is the Director of User Experience for YouTube TV and Primetime Channels on YouTube—a role in which she brings deep expertise in human-centered design and research to enhance the viewing experience across platforms and at scale. Throughout her career, Esther has pioneered new participatory design methods and conducted global research across the US, Asia, Africa, and Australia. Before YouTube, she was Director of Digital Health UX at Stanford Health Care and a Creative Director at the world-renowned innovation firm Frog Design. She’s also worked at two other giants of design—IDEO and Smart Design—where she shaped experiences through multidisciplinary practice. Esther holds a BA in Architecture from UC Berkeley and a Master’s in Interaction Design from Carnegie Mellon University. === Find Esther here: LinkedIn: https://www.linkedin.com/in/estherahn/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn TikTok Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Meryl Evans - Progress Over Perfection in Accessibility 1:15:46

11 weeks پیش1:15:46

1:15:46

Meryl Evans shares why accessibility is everyone’s responsibility, how captions can create connection—not just convenience—and why progress over perfection is the mindset that drives lasting inclusion. Highlights include: 11:30 – How did publishing your first video in 2018 change everything? 20:28 – Why progress over perfection is essential in accessibility 29:06 – How do you carry the responsibility of being an advocate? 49:34 – What does it take to build a culture of accessibility? 59:15 – Why equitable design matters for dignity and inclusion ====== Who is Meryl Evans? Meryl is a Certified Professional in Accessibility Core Competencies (CPACC), a sought-after speaker, trainer, and accessibility marketing consultant who has spent over two decades championing inclusive digital experiences. Named one of LinkedIn’s Top 12 Voices for Accessibility Advocacy, Meryl’s work has been recognised by organisations such as the North Texas Disability Chamber and featured in The Wall Street Journal, MarketingProfs, and The Dallas Morning News. She’s the author of The Brilliant Outlook Pocketbook and co-author of Adapting to Web Standards: CSS and Ajax for Big Sites, and her speaking credits include TEDx, SXSW, and the American Marketing Association. Beyond her consulting and speaking, Meryl is a passionate volunteer, contributing to the W3C’s Immersive Captions community group and XR Access, helping ensure emerging technologies are accessible to everyone. === Find Meryl here: LinkedIn: https://www.linkedin.com/in/meryl/ Website: https://meryl.net/ YouTube: https://www.youtube.com/merylkevans/videos X: https://x.com/merylkevans ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn TikTok Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Tammy Everts - How Web Performance Shapes UX 1:12:14

12 weeks پیش1:12:14

1:12:14

Tammy Everts unpacks why web performance is a fundamental UX issue, how slow websites affect user perceptions and business outcomes, and why designers need to take ownership of performance alongside developers. Highlights include: 02:14 - How did you come to own uber.com? 15:27 - What does performance have to do with UX? 28:54 - How do you identify the best executive champion for performance? 35:24 - Is measuring the business impact of performance as easy as it sounds? 46:37 - Why aren’t designers more involved in performance? ====== Who is Tammy Everts? Tammy is the Chief Experience Officer at SpeedCurve—a platform that enables organisations to unlock the full potential of their web performance. In her role, Tammy champions the connection between site speed, user experience, and business success, working closely with customers to deepen their understanding of how people use with their websites. Tammy's career journey also includes senior UX roles at Soasta and Radware, and over two decades of pioneering research involving EEG headsets, facial action coding, and advanced machine learning. She is the author of “Time is Money: The Business Value of Web Performance” and a sought-after speaker, having shared her expertise at prominent events like Chrome Dev Summit, Smashing Conference, and Beyond Tellerand. Tammy also co-chairs the annual performance.now() conference in Amsterdam and co-curates WPO Stats, a valuable resource of web performance case studies. Find Tammy here: LinkedIn: https://www.linkedin.com/in/tammyeverts/ Website: https://tammyeverts.wordpress.com/ Mastodon: https://webperf.social/@tammy X: https://x.com/tameverts ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn TikTok Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Carla Diana - Human-Centered Robots and the Future of Design 1:06:09

15 weeks پیش1:06:09

1:06:09

In this episode of Brave UX , host Brendan Jarvis interviews designer, author, and educator Carla Diana , a leader in human-centered product design and technology. Carla is the D Designer-in-Residence and Head of Program at the Cranbrook Academy of Art and works part-time as the Design Advisor at Diligent Robotics . Join Carla and Brendan as they explore the future of smart technologies, including Carla’s work on humanizing healthcare robots and her project "Mobility Town," which reimagines public transportation in Detroit. Carla also discusses the challenges of designing relatable robots, societal misconceptions about AI, and the ethical implications of technology. The conversation delves into the roles of designers in shaping how people interact with technology innovations like autonomous systems and social robots, urging a thoughtful consideration of technology’s impact on society. Highlights include: 00:00 - Getting to Know Carla Diana 05:31 - The Importance of Critical Engagement 12:01 - Mobility Town: Reimagining Transportation in Detroit 18:01 - The Social Aspects of Public Transport 24:01 - The Narrative Around Robots 30:01 - Designing Relatable Robots 36:01 - Ethical Implications of Design 42:01 - The Role of AI in Robotics 48:01 - Autonomous Vehicles and Society's Responsibility 55:01 - Reflections on Design Education and Technology Who is Carla Diana Carla Diana is a highly influential designer, author, and educator known for her work at the intersection of technology and human-centered product design. She is the founder and designer-in-residence of the Interaction Design Programme at Cranbrook Academy of Art, where she leads an innovative exploration into smart objects, immersive environments, and intelligent systems. Carla also serves as a design advisor at Diligent Robotics, shaping healthcare robots to assist workers better. Her extensive experience includes roles at Smart Design and Frog Design, where she worked on diverse products, from robots to connected home appliances. Carla authored "Leo, The Maker Prince," the first children’s book about 3D printing, and "My Robot Gets Me," which focused on intuitive design for intelligent technologies. She’s a frequent speaker at prominent events like TEDx SXSW, and her writing has been featured in Fast Company, The New York Times, and Popular Science. Find Carla Diana Here Carla Diana on LinkedIn Cranbrook Academy of Art Website Diligent Robotics Website Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Kelly Goto - Designing for Emotional Connection 1:10:52

17 weeks پیش1:10:52

1:10:52

In this episode of Brave UX, Brendan welcomes Kelly Goto, CEO and Founder of gotoresearch and gotomedia . Kelly is a trailblazer in web and UX design with nearly 25 years of experience. She shares her inspiring journey as a fourth-generation Japanese American and discusses her work with major brands like Netflix and Samsung. They delve into the importance of emotional connection in product design, the impact of technology on attention spans, and the evolving methodologies in research, especially in light of generative AI. Kelly also reflects on cultural lessons and the significance of continuous learning in design. Don't miss this insightful conversation packed with valuable perspectives on UX and the intersection of culture and innovation! Highlights include: 00:00 - Introduction 05:30 - Cultural Identity and Heritage 12:00 - Emotional Connection in Product Design 18:45 - Generational Technology Use in Design 25:15 - Insights from Japanese Culture 31:30 - The Role of Generative AI in Research 37:50 - Evolving Client Attitudes Towards Research 43:10 - Continuous Learning in Design 49:00 - Diverse Perspectives in UX 55:30 - Closing Thoughts and Engagement Who is Kelly Goto Kelly is passionate about helping organizations truly understand and empathize with their customers so they can deliver products and services that are genuinely meaningful. After over 20 years on the digital frontier, Kelly knows user experience (UX) better than most. As a design ethnographer, she focuses on uncovering how people integrate products and services into their daily lives — what those experiences mean to people and how to shape that meaning better. Kelly heads up gotoresearch, the global leader in research-driven strategy and solutions for digital products and connected experiences. The gotoresearch team dives deep into the customer’s world, translating unspoken wants and needs into UX realities. This enables clients such as Samsung, Hyundai, Sony, Target, Verizon, and Pearson Education to relate with customers in new and innovative ways. Her book, Web Redesign 2.0: Workflow That Works, is an industry classic translated into 22 languages. Find Kelly Goto Here Kelly Goto on LinkedIn Gotoresearch Website Gotomedia Website Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn…

Brave UX with Brendan Jarvis 🇺🇦

1
Lawton Pybus - Understanding the Value of UX in Lean Times 1:12:04

19 weeks پیش1:12:04

1:12:04

In this episode of Brave UX, Brendan welcomes Lawton Pybus , Principal and Co-Founder of Drill Bit Labs . Join them as they dive into the evolving landscape of UX amidst recent tech layoffs. Lawton shares insights from his extensive research on UX job markets and discusses the importance of valuing UX in organizations. With a blend of personal anecdotes—including a ‘fun’ story about a venomous snake—this conversation highlights key trends, challenges, and the potential role of AI in UX. Listeners will find valuable advice for navigating their careers and fostering resilience in the UX field. Don’t miss this insightful and entertaining discussion! Highlights include: 00:00 - Introduction 02:15 - Job Market Analysis 05:45 - Real-Time Tracking of UX Roles 10:30 - Lawton’s Personal Journey 15:00 - Impact of Recent Layoffs in UX 20:40 - The Demand for UX Skills 25:15 - The PAIR Framework and AI in UX 30:00 - Ethical AI Use in UX Research 35:10 - The Importance of Independent Thought 40:00 - Closing Thoughts Who is Lawton Pybus Lawton is a Principal and Co-founder of Drill Bit Labs. With a background in human factors, he has prior experience leading UX research teams at UserTesting, UserZoom, and MeasuringU and executing research on teams at Charles Schwab and Cabela's. He is the author of many insightful blog posts and regularly speaks at industry conferences like UXPA. Find Lawton Here Lawton Pybus on LinkedIn Drill Bit Labs Website Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Brendan Jarvis - It was the best of times. It was the worst of times. 29:18

21 weeks پیش29:18

29:18

Brendan Jarvis delivers an inspiring talk at Design Outlook 2024. He outlines how self-reflection, clarity, and courage can help designers navigate uncertainty and shape a meaningful future. Highlights include: 02:07 - Observations on the current state of design and the rise of AI. 06:00 - Story 1: A dystopian AI scenario. 12:55 - Story 2: Lessons from Miyamoto Musashi. 20:57 - Story 3: A personal story of resilience and gratitude. 26:58 - Reflections on adversity and meaning. ====== Who is Brendan Jarvis? Brendan Jarvis is the managing founder of The Space InBetween, New Zealand’s first world-class UX research and innovation lab. At The Space InBetween, Brendan helps enterprise leaders navigate complexity and achieve internal alignment through a human-centred approach to research and innovation. Brendan is also the host of Brave UX, an internationally acclaimed podcast that dives deep into the minds of global leaders in UX research, design, and product management. With over 150 episodes and listeners in more than 50 countries, Brave UX has been described as “courageously insightful,” “thought-provoking,” and a must-listen for anyone passionate about improving user experiences. In addition to his work with The Space InBetween and Brave UX, Brendan is a sought-after speaker and thought leader. His thought-provoking talks challenge designers and product leaders to reflect, adapt, and embrace the opportunities presented by change, including the rise of AI. Brendan’s mission is to foster a deeper understanding of the human side of design and to inspire a future that is both innovative and impactful. Find Brendan here: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ X: https://x.com/brendanjarvis ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Felix Lee - Democratising Mentorship with ADPList 41:23

23 weeks پیش41:23

41:23

Felix Lee shares how ADPList is democratising mentorship, the lessons he’s learned from failure and resilience, and why clarity beats cleverness in design. Highlights include: 03:58 - What parallels can you draw between your athletic career and leading ADPList? 09:42 - What is the fear you most often contend with as a young founder? 13:57 - What is the broader vision for ADPList beyond design? 15:19 - Why is it important for ADPList to be seen as a community rather than just a platform? 32:28 - How do you know if you are solving the right problem at ADPList? ====== Who is Felix Lee? Felix is the co-founder and CEO of ADPList, a global mentorship platform connecting expert designers, technologists, and professionals across more than 150 countries. With over 27,000 mentors, ADPList has made possible an incredible 100 million minutes of mentorship annually. In just three years, Felix has raised $1.3 million in capital, built a community of 120,000 LinkedIn followers, and launched the world’s largest 24-hour design super-conference. Beyond design, ADPList has expanded to include product management and engineering, reflecting its mission as a human transformation company. Felix’s journey hasn’t been without challenges. As a young founder, his resilience has been shaped by early entrepreneurial setbacks and a drive to democratise mentorship. Featured in Forbes’ 30 Under 30 Asia List and Tatler Asia’s Gen-T List, Felix continues to inspire a global community with his clear and ambitious leadership style. Find Felix here: LinkedIn: https://www.linkedin.com/in/felixleezd/ Website: https://adplist.org/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Tamara Adlin – Redefining Innovation through UX Insights (Part 2) 27:42

26 weeks پیش27:42

27:42

In the second part of their conversation on Brave UX, Brendan furthers his conversation with Tamara Adlin , President of Adlin Inc . Tamara shares her journey of overcoming challenges like sexism and ageism in the tech space, advocating for user-centered design amidst a disconnect with Web 3 teams. They discuss the misconceptions around venture capital and the need to balance data-driven decisions and intuitive design. Plus, Tamara offers valuable job-seeking advice through her involvement with the "Never Search Alone" initiative, emphasizing a user-centric approach. Tune in for insights on innovation, adaptability, and creating meaningful connections in today’s fast-paced tech landscape! Highlights include: 00:00 - Introduction to Web 3 and Blockchain 03:15 - Tamara’s Reluctance to Engage with Web 3 08:00 - The 18-Month Confidence Knock 12:45 - Disconnect Between UX and Web 3 Mindsets 19:30 - Misconceptions About Funding and Success 24:00 - The Balance of Data and Intuition in Innovation 30:15 - Involvement with the "Never Search Alone" Initiative 35:50 - Crafting an Effective Elevator Pitch Who is Tamara Adlin Tamara Adlin is a seasoned UX consultant with over 25 years of experience helping companies create better products. A former UX leader at Amazon, Tamara has worked with top tech enterprises, specializing in startups and Web3 projects for the past 20 years. She co-authored The Persona Lifecycle books and developed the "Executive Alignment in Five Conversations" framework, which helps teams refocus on user needs and improve product outcomes. With expertise in product strategy, UX diagnostics, and leadership alignment, Tamara’s approach drives rapid improvements and long-term success for companies navigating disruptive technologies like blockchain and AI. "I like to use the metaphor of a 'tornado' to describe the chaos that ensues when executive opinions change rapidly. One moment, you’re moving forward, and the next, everything is flipped upside down. It’s crucial to understand those stakeholder assumptions upfront rather than letting the storm dictate the direction of your project." Tamara Adlin Find Tamara Here Tamara Adlin on LinkedIn Adlin Inc Website Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Tamara Adlin – Navigating Executive Misalignment in UX (Part 1) 48:44

27 weeks پیش48:44

48:44

In the first of a two-part episode of Brave UX , Brendan Jarvis interviews Tamara Adlin , President of Adlin Inc . Tamara Adlin is a thought leader and a seasoned UX consultant with over 25 years of experience helping companies create better products. Tamara reflects on her time at Amazon, lessons from leadership, and her pioneering work with personas. She highlights how executive misalignment can derail projects, emphasizing that personas alone can’t fix underlying communication issues. Tamara introduces her “Executive Alignment in Five Conversations” methodology, a framework designed to align teams and ensure project success. The conversation also touches on the importance of ongoing alignment and how well-crafted personas can be transformative when supported by clear, cohesive leadership. Highlights include: 00:00 - Introduction and Background 05:30 - Tamara’s Journey into Animal Rescue 12:15 - The Persona Life Cycle Books 18:45 - Alignment Insights from Amazon 26:00 - The Importance of a Support System 32:30 - Diversity in Tech 40:15 - The Challenges of Executive Misalignment 46:00 - Executive Alignment in Five Conversations 55:30 - Case Study: Zillow 1:02:15 - Conclusion and Teaser for Part Two Who is Tamara Adlin Tamara Adlin is a seasoned UX consultant with over 25 years of experience helping companies create better products. A former UX leader at Amazon, Tamara has worked with top tech enterprises, specializing in startups and Web3 projects for the past 20 years. She co-authored The Persona Lifecycle books and developed the "Executive Alignment in Five Conversations" framework, which helps teams refocus on user needs and improve product outcomes. With expertise in product strategy, UX diagnostics, and leadership alignment, Tamara’s approach drives rapid improvements and long-term success for companies navigating disruptive technologies like blockchain and AI. "I like to use the metaphor of a 'tornado' to describe the chaos that ensues when executive opinions change rapidly. One moment, you’re moving forward, and the next, everything is flipped upside down. It’s crucial to understand those stakeholder assumptions upfront rather than letting the storm dictate the direction of your project." Tamara Adlin Find Tamara Here Tamara Adlin on LinkedIn Adlin Inc Website Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn Instagram TikTok Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

Brave UX with Brendan Jarvis 🇺🇦

1
Jen Briselli - Embracing Complexity and Ambiguity in Design 1:10:51

29 weeks پیش1:10:51

1:10:51

In this episode of Brave UX , Brendan Jarvis sits down with Jen Briselli , Co-founder of Topology , to discuss how embracing uncertainty and complexity is essential in design. Jen shares her journey from physics and teaching to strategy consulting, drawing parallels between her love of extreme metal music and her approach to learning and exploration. They dive into the importance of systems thinking, navigating ambiguity, and how designers must embrace the unintended consequences of their work. Jen emphasizes the value of curiosity, self-reflection, and continuous learning as tools for thriving in an ever-evolving world. Highlights include: 00:00 - Introduction to Jen Briselli and her love for extreme metal music 02:31 - Jen's career path and the need to pave your path in design 08:11 - Embracing uncertainty and developing a tolerance for ambiguity 15:21 - Navigating ambiguity and getting comfortable with uncertainty 21:46 - Design as a white-collar or blue-collar field 26:56 - Complexity and systems thinking in design 31:41 - Embracing uncertainty and chaos in design 37:11 - Reconnecting with complexity and the importance of learning 42:21 - The importance of teams and organizations learning together 46:56 - Learning as the meta superpower for individuals Who is Jen Briselli Jen Briselli is a multifaceted strategist, researcher, designer, and educator who thrives at the intersection of diverse disciplines. With a passion for risky play and transdisciplinary collaboration, Jen partners with brave individuals to co-create innovative services, experiences, and environments that empower people to live on their own terms. Driven by an insatiable curiosity, she uncovers hidden patterns across disparate domains and uses these insights to enable others. Inspired by the philosophy of R. Buckminster Fuller, Jen believes in unlocking individual potential to create a collective realization for all. She is dedicated to connecting ideas and people in meaningful ways. "It's become my professional mission to provoke, construct, and sometimes subvert to codesign services, tools, and experiences that enable people to live well on their own terms." Jen Briselli Find Jen Here Jen Briselli on LinkedIn Topology Website Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website…

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Brave UX with Brendan Jarvis 🇺🇦 « » Tamara Adlin – Redefining Innovation through UX Insights (Part 2)

Tamara Adlin – Redefining Innovation through UX Insights (Part 2)

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Tamara Adlin – Redefining Innovation through UX Insights (Part 2)