Ep 26 Kyle Biggerstaff- Biggerstaff Plumbing/Heating & Air

Brand Lincoln

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In this engaging conversation, we speak with Kyle Biggerstaff of Biggerstaff Heating and Air about the legacy of their family business, the importance of family involvement, and the unique challenges they face in the HVAC industry. They discuss the generational transition of the business, memorable moments, and the future plans for growth and community engagement. The conversation highlights the significance of trust in business relationships and the personal experiences that shape their work culture.

takeaways

• Biggerstaff Heating and Air is a family-owned business with a rich legacy.
• Family involvement is crucial for the success of the business.
• The company has been operating since 1946, founded by Kyle's grandfather.
• Generational transitions have shaped the company's growth and direction.
• Trust is a key component in maintaining customer relationships.
• The company has expanded its workforce to meet growing demands.
• Unique customer requests can lead to memorable experiences.
• Navigating the business landscape requires adaptability and resilience.
• Community engagement is a priority for the company.
• The future of the business includes plans for further growth and involvement in the community.