EP30 AMDIS Roundtable - Epic Deployment Revisited (Dr. John Lee, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki)

Beyond the Blueprint - Better Healthtech By Design

Join us for a candid retrospective on the Epic EHR, recorded in collaboration with AMDIS. In this episode, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki, and Dr. John Lee share lessons learned from the frontlines of digital transformation, from navigating complex governance to managing integration debt and cloud migration risks. They explore why Epic rollouts often go off track, how to balance innovation with standardization, and where leadership must focus to support sustainable success. Our panelists unpack the realities of patient engagement, third-party tools, and cultural readiness—while imagining a more intuitive, voice-driven future for EHRs.

Key Takeaways

• Voice technology could revolutionize interactions with EHR systems.
• Effective leadership is crucial for successful Epic implementations.
• Change management is the biggest challenge in EHR deployment.
• Third-party applications can enhance functionality but introduce risks.
• Cloud migration offers flexibility but requires careful planning.
• Patient engagement tools are improving but still need enhancements.
• Learning from peers can prevent costly mistakes in implementation.
• Governance and data management are essential for operational success.
• The Epic community is supportive and collaborative among users.
• Future developments should focus on voice integration and user experience.

Episode Highlights

00:00 Epic Development Wishlist 02:49 Challenges of Epic EHR Implementations 05:01 Is Epic too Complex? 08:47 Integrating 3rd Party Apps with Epic 12:17 Cloud Migration: Opportunities and Risks 15:02 Patient Engagement and Digital Tools 18:02 Generational Attitudes towards Technology 21:09 Leadership Priorities for Epic Implementation 24:40 The Epic User Community 26:56 Future Development Directions for Epic 33:39 Closing Remarks

Guests: Dr. John Lee, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki Host: Gregg Malkary - Spyglass Consulting Group Cohost: Keith Washington - Companions in Courage Foundation Sponsored by: Simplifi Medical & Storage Systems Unlimited Audio/Video: Tim Jones - Health Nuts Media Marketing: Josh Troop - Troop-Creative Learn More at: www.beyond-blueprint.com