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محتوای ارائه شده توسط ASOTU. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط ASOTU یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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Modern F&I Strategies To Enhance The Customer Journey with Paul McCarthy

10:42
 
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Manage episode 424082044 series 3398066
محتوای ارائه شده توسط ASOTU. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط ASOTU یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

Send us a text

In this ASOTU CON 2024 session, hosted by Kyle Mountsier, Paul McCarthy, VP of Sales at Protective Asset Protection, joins the conversation to share insights into the automotive finance and insurance (F&I) sector. Paul, who transitioned from a 30-year career in automotive retail to the F&I side, discusses the evolution of the industry and the importance of improving the finance process for customers.
Paul emphasizes the need for transparency and education in the F&I process to alleviate customer anxiety and enhance their purchasing experience. He highlights how dealerships can leverage digital content to inform customers about F&I products early in the buying process. Paul also discusses the critical role of F&I in today's market, especially amid economic uncertainties and changing customer expectations. The session underscores the opportunities presented by industry changes and the importance of ongoing training and adaptation for success.
0:00 Intro
0:55 Transition from automotive retail to F&I.
2:14 Addressing customer angst in the F&I process.
4:06 Adoption of transparency and online tools in F&I.
5:21 Educating customers about F&I products effectively.
6:51 Importance of F&I amid economic uncertainties.
8:00 Opportunities and changes in the automotive industry.
9:21 The importance of ongoing training and adaptation.
Thanks to Effectv for making this episode of ASOTU CON Sessions possible! Learn more about Effect here: https://www.effectv.com/

Get the Daily Push Back email at https://www.asotu.com/

JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Read our most recent email at: https://www.asotu.com/media/push-back-email

ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

  continue reading

64 قسمت

Artwork
iconاشتراک گذاری
 
Manage episode 424082044 series 3398066
محتوای ارائه شده توسط ASOTU. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط ASOTU یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

Send us a text

In this ASOTU CON 2024 session, hosted by Kyle Mountsier, Paul McCarthy, VP of Sales at Protective Asset Protection, joins the conversation to share insights into the automotive finance and insurance (F&I) sector. Paul, who transitioned from a 30-year career in automotive retail to the F&I side, discusses the evolution of the industry and the importance of improving the finance process for customers.
Paul emphasizes the need for transparency and education in the F&I process to alleviate customer anxiety and enhance their purchasing experience. He highlights how dealerships can leverage digital content to inform customers about F&I products early in the buying process. Paul also discusses the critical role of F&I in today's market, especially amid economic uncertainties and changing customer expectations. The session underscores the opportunities presented by industry changes and the importance of ongoing training and adaptation for success.
0:00 Intro
0:55 Transition from automotive retail to F&I.
2:14 Addressing customer angst in the F&I process.
4:06 Adoption of transparency and online tools in F&I.
5:21 Educating customers about F&I products effectively.
6:51 Importance of F&I amid economic uncertainties.
8:00 Opportunities and changes in the automotive industry.
9:21 The importance of ongoing training and adaptation.
Thanks to Effectv for making this episode of ASOTU CON Sessions possible! Learn more about Effect here: https://www.effectv.com/

Get the Daily Push Back email at https://www.asotu.com/

JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Read our most recent email at: https://www.asotu.com/media/push-back-email

ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

  continue reading

64 قسمت

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