MSPs: Stop Enabling These IT Mistakes - EP119

All Things MSP

Tired of clients who want premium IT services on a bargain basement budget? In this episode of the All Things MSP podcast, Justin Esgar and Eric Anthony dive into a fiery discussion about "cheap clients"—how to spot them, why they're dangerous to your MSP business, and when it's time to walk away. Using real-world examples (including a viral Facebook group post), they break down the risks of cutting corners on email security, shared inboxes, and outdated hosting strategies. They also share strategic tips for qualifying prospects and how to transition toward value-based services that protect your margins—and your sanity. If you’ve ever had a client balk at $15/month for a business email, this episode is a must-listen.