How Ignoring DNS Can Tank Your Client's Business | EP127

All Things MSP

In this episode of the All Things MSP Podcast, hosts Justin Esgar and Eric Anthony dive deep into one of the most overlooked — yet critical — services MSPs should be managing: DNS and domain control.

From client horror stories to missed opportunities, Justin and Eric break down why DNS and domain management should be top-of-mind for every managed service provider. You'll learn how forgotten domains, broken SPF/DKIM/DMARC records, and poor delegation can damage your clients’ email deliverability, security posture, and online presence — and how you can turn that into recurring revenue.

They also share practical strategies for setting up monitoring, pricing your services, and leveraging tools like Cloudflare, Liongard, and EasyDMARC for client success and operational efficiency.

Whether you're an MSP owner, technical team lead, or service desk pro — this is a must-listen for protecting your clients and boosting your bottom line.