For the Love of Gatlinburg: How Tom Goodwin Uses Storytelling to Preserve a Destination’s Heart and Soul

Alex and Annie: The Real Women of Vacation Rentals

In this week’s episode, we’re thrilled to welcome back Tom Goodwin, CEO of Mountain Laurel Chalets and host of For the Love of Gatlinburg Podcast.

Tom shares insights into his family-run vacation rental business in Gatlinburg, which has been a beloved destination for over 50 years. We dive into his journey of preserving the essence of Gatlinburg through his podcast and discuss how it celebrates the community's rich heritage and unique stories.

Tom also gives an update on Mountain Laurel Chalets, including the lessons learned from a recent business acquisition and how they’ve grown their portfolio while staying true to their brand’s values.

From creating meaningful guest experiences to forming deep community ties, this episode is packed with inspiration for anyone in the vacation rental or hospitality industry.

Key Topics Discussed:

💭 The Vision for For the Love of Gatlinburg

✨ Mountain Laurel Chalets: A Family Legacy

🎯 Challenges and Insights from Acquiring Another Company

⭐ The Importance of Guest Experiences

⚡ Marketing and Branding Strategies

🤝 Community and Industry Collaboration

💡 The Role of Hospitality in Fostering Connection

📍 Future Goals and Inspirations

Connect with Tom Goodwin:

LinkedIn: https://www.linkedin.com/in/trgoodwinmlc/

Website: https://www.mtnlaurelchalets.com/

Exclusive offers for Alex & Annie Listeners:

- Get a FREE OwnerPoint Analyst with a demo ($1200 value). Enjoy 10% off OwnerPoint Pro or OwnerPoint Connect services, plus over 50% off additional markets and zip codes. Alex & Annie listeners also receive free Jini for Property Managers.

Claim this offer here: ⁠⁠⁠https://www.ownerpoint.io/alex-and-annie⁠⁠⁠

- Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE.

Visit ⁠⁠⁠⁠https://www.boomnow.com/⁠⁠⁠ to claim this limited-time deal!

#VacationRentals #ShortTermRentals #Gatlinburg