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Not Transactional, But Relational
Manage episode 435317128 series 3447925
محتوای ارائه شده توسط Team ACUMA. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Team ACUMA یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Credit unions were founded to help people, not to make money for shareholders, and that creed still drives the industry today. In this episode of the ONpoint Podcast, the fourth in this summer’s MI mini-series, ACUMA President Peter Benjamin, CMB, shares thoughts with Ralph Remy, Senior Director for Client Digital Experience for National Mortgage Insurance Corp. They discuss how credit unions can maintain member loyalty and provide better service without losing its collaborative ethos. Remy says it’s about “educating the team within the team.” Tune into this episode to learn more about just what he means. Sponsored by LoanCare.
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