بهترین پادکست های UC Today (2024)

1
How AI is Redefining Compliance Call Recording and Analytics 12:24

2d ago12:24

12:24

UC Today's Tom Wright hosts Kyle York from CallCabinet. In this session, we discuss the following: The biggest challenges organizations are grappling with when it comes to compliant call recording The specific challenges of running multiple collaboration platforms The impact AI is having on call analytics…

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Navigating Compliance when Transitioning to Cloud Voice Platforms 14:10

4d ago14:10

14:10

UC Today's Susie Harrison hosts Garth Landers, Director of Global Product Marketing at Theta Lake. In this video, we discuss topics including: How the shift to cloud-based voice platforms has transformed how IT and/ or UC teams approach compliance The primary compliance challenges organizations face when transitioning to cloud-based voice communica…

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Navigating the Future of Cisco Collaboration: A Conversation with Anurag Dhingra 15:06

5d ago15:06

15:06

Anurag Dhingra discusses his new role, AI innovations, and Cisco's strategic vision with Dave Michels. Join Dave Michels as he welcomes Anurag Dhingra, the newly appointed Senior Vice President and General Manager of Cisco Collaboration, for a dynamic conversation about the future of collaboration technology at Cisco. Anurag, a 25-year veteran of C…

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Latest Big News on Zoom's AI Story, Zoom Docs, Slack & Box Integrate & Custom Emojis from Microsoft 22:42

10d ago22:42

22:42

Watch on YouTube. In this episode of The Latest Big UC News, host David Dungay and Kieran Devlin welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: Zoom CEO takes shots at vendors charging for AI features Zoom Docs update Slack and…

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Why ULAP Voice Says No To AI 9:26

10d ago9:26

9:26

UC Today's Kieran Devlin speaks to Dom McDonald, CEO of ULAP. In this session, we discuss the following: What ULAP is hearing from customers about AI in UC Why ULAP omitting AI was a critical decision Why compliance is so important for ULAP and its customersتوسط UC Today

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Operator Connect vs Direct Routing - Discussing the Future of UC 8:04

15d ago8:04

8:04

UC Today's Susie Harrison hosts David Casem, Telnyx CEO, for a discussion around the future of UC. In this video, we discuss: Whether PSTN is still relevant OC vs DR and Teams Phone The role of channel partners in the evolving UC ecosystemتوسط UC Today

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AI Show - Unlocking Productivity with Microsoft Copilot 34:54

16d ago34:54

34:54

Watch on YouTube. Exploring the Transformative Power of Microsoft Copilot with Softchoice's AI Expert, Craig McQueen. Welcome back to our third episode of the AI Show! In this episode of the AI News Show, hosts Rob Scott and Kevin Kieller dive into the latest headlines in AI before turning their attention to a special guest, Craig McQueen, Vice Pre…

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How AVer’s Audio Solution Enables Classroom Equity 12:44

17d ago12:44

12:44

UC Today's Kieran Devlin speaks to Rene Buhay, SVP of Sales and Marketing at AVer Europe. In this session, we discuss the following: The challenges schools and teachers are facing around classroom audio and ensuring all students can clearly hear How AVer's Ampliwave solution addresses issues of classroom equity Ampliwave's compatibility with assist…

1
Empowering Organisations to Effortlessly Migrate, Operate and Optimize UC in the Cloud 12:31

1M ago12:31

12:31

UC Today's Kieran Devlin speaks to John DeBaca, VP of Strategy & Business Development at Variphy. In this session, we discuss the following: The challenges organisations face in cloud migrations, including around visibility into their on-prem environments How Variphy supports partners in their cloud migrations How Variphy helps partners overcome th…

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Unleash the Power of UCaaS & CCaaS in Your Microsoft Ecosystem 21:03

1M ago21:03

21:03

UC Today's David Dungay speaks to Benny Matityahu, VP, UC & Collaboration, AudioCodes and Gidi Adlersberg, Voca CIC Business Line Manager, AudioCodes. In this session, we discuss the following: Why are customers purchasing UCaaS and CCaaS together as part of a consolidated platform? What are the big challenges around trying to buy UCaaS and CCaaS t…

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The Latest Big News on Microsoft Hits 3m Teams Premium Users, Avaya's New CEO, Crowdstrike Outage 36:12

1M ago36:12

36:12

Watch on YouTube. In this episode of The Latest Big UC News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panelists discuss a variety of hot topics in the UCaaS space, including: Microsoft hits 3 million Teams premium users Avaya's latest layoffs and new CEO Crowdstrike outage and…

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Let's Talk Collaboration with Craig Durr - Creating Moments of Contrast: The Power of White Space 33:50

1M ago33:50

33:50

Watch on YouTube. Mark Coxon, Director of Business Development for AVISPL, discusses the concept of experiential design and the importance of focusing on impact outcomes and workflows before technology and facilities. He emphasizes the need to create experiences that allow people to communicate and collaborate effectively. Coxon shares examples of …

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Exploring the Possibilities and Challenges of Microsoft Teams Phone 10:13

1M ago10:13

10:13

UC Today's Susie Harrison hosts Mark Herbert from Dstny for Service Providers. In this episode, we uncover: Common challenges for providers looking to use Microsoft Teams calling Why Teams calling is relatively underused The opportunities Teams calling unlocks for providers and customers Options outside of Teams…

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Scaling Microsoft Teams Rooms for Learning Spaces with Q-SYS 12:25

1M ago12:25

12:25

UC Today's Susie Harrison hosts Vic Bhagat, Principal, Alliances & Ecosystem, Q-SYS and Kyle Spiess, Principal Lead Product Manager of Microsoft Teams Rooms at Microsoft. In this episode, we uncover: What high-impact spaces are and trends / growth in their market The key challenges and considerations in high-impact spaces How those challenges can b…

1
Revolutionise Compliance with Regulatory-Grade AI Communications Intelligence 14:37

1M ago14:37

14:37

UC Today's Kieran Devlin speaks to Brandon Carl, EVP of Product Strategy at Smarsh, and Theo Hill, Senior Director of Product Management at Smarsh. In this session, we discuss the following: How Smarsh helps customers innovate while remaining compliant with AI What compliance agility means for enterprises What makes Smarsh's AI capabilities stand o…

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Navigating Migration: How to Make Your Transition a Success 10:46

1M ago10:46

10:46

UC Today's Senior Content Editor Susie Harrison hosts Layne Hoo, CEO of Variphy, to discuss the transition from on-premise to cloud. In this video, we cover: The trends and challenges in on-premise vs. cloud The signs that your enterprise is ready to migrate Considerations in managing migration How Variphy can help ease your migration journey…

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CEO Chat: Is UC Dead? 8x8 CEO Says No! 15:22

2M ago15:22

15:22

In this insightful UC Today video, Dave Michels of TalkingPointz sits down with Samuel Wilson, CEO of 8x8, to delve into the rapidly evolving landscape of unified communications (UC) and contact centers (CC). With over seven years at 8x8 and a diverse background in finance, customer experience, and business strategy, Samuel provides a unique perspe…

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CallTower Continues Global Operator Connect Expansion 11:42

2M ago11:42

11:42

UC Today's Tom Wright hosts CallTower's William Rubio. In this session, we discuss the following: CallTower's evolving Operator Connect operation How demand for Operator Connect is comparing to Direct Routing How Operator Connect providers differentiate themselvesتوسط UC Today

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Meeting No Participation Rate: Why it's so High and How to Bring it Down 12:19

2M ago12:19

12:19

UC Today's Tom Wright hosts Mike Tolliver from Vyopta. In this session, we discuss the following: Why no-participation meeting rates are on the rise How to keep the rate down How user insights can drive productive meeting culturesتوسط UC Today

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Navigating the Shift from Telco to Techco with Voiceflex 16:17

2M ago16:17

16:17

UC Today's Susie Harrison hosts James Arnold-Roberts, CEO at Voiceflex. In this episode, we discuss: Current trends and areas of growth in the tech market What a 'techco' is What makes a good techco The drivers behind the shift from telco to techco, and how Voiceflex is helping its customers navigate this…

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AI News Show: Exploring Enterprise AI Adoption with Microsoft's Karuana Gatimu 37:33

2M ago37:33

37:33

UC Today host Rob Scott is joined by Co-Founder of enableUC, Kevin Kieller and Karuana Gatimu, Principal Manager for the Microsoft 365 Customer Advocacy Group at Microsoft. Discussion points: Essential considerations for AI implementation Practical AI use cases and enterprise adoption Leveraging AI for talent management AI Minute: Distinguishing us…

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AI News Show - AI Assistants: Past, Present, and Future 24:54

2M ago24:54

24:54

UC Today host Rob Scott is joined by AI Expert and Co-Founder of enableUC, Kevin Kieller. In this update, we talk through the most popular AI news headlines: The history and advancement of AI assistants like Apple’s Siri, Amazon’s Alexa, and Google Assistant The integration of Natural Language Processing (NLP) and machine learning in voice assistan…

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How Microsoft is Quietly Revolutionising Cybersecurity 10:56

2M ago10:56

10:56

UC Today's Tom Wright hosts Shaun Redfern from Symity. In this session, we discuss the following: How Microsoft has developed its security portfolio over the last few years How Microsoft’s growing security portfolio has changed companies’ approach to their security stack How is Symity developing its approach to cybersecurity?…

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Elevating Contact Centres To The Next Level With Conversant C360 13:44

2M ago13:44

13:44

UC Today's Kieran Devlin speaks to Ads Khan, Head of Service Delivery at Conversant. In this session, we discuss the following: The key challenges facing contact centres in 2024 What is Conversant's C360 solution and how can it empower customers? C360's Contact Centre module and how its flexibility and depth supports contact centres…

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AI News Show - Tackling Fake AI and Voice Avatars in 2024 31:49

2M ago31:49

31:49

Welcome to our fourth episode of the AI Show! Today, Rob Scott and Kevin Kieller are back to dissect the latest in AI news and to engage in a crucial conversation about voice avatars in 2024 and tackling fake artificial intelligence. AI News Headlines: Meta reevaluates labeling AI-generated posts on Instagram Character.ai enables phone calls to AI …

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NUWAVE and Cisco Empower Webex Calling in Multi-UC Environments 16:17

2M ago16:17

16:17

Watch on YouTube. Welcome to Episode 3 of the Nuwave Campaign series! In this episode, Rob Scott from UC Today News talks with Mark Bunnell, Chief Operating Officer of NUWAVE, and Chad Elford, Engineering Product Manager for Webex by Cisco. This discussion is essential for carriers, operators, and service providers aiming to become Certified Cloud …

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Maximising Contact Centre Performance Through Data 13:49

2M ago13:49

13:49

Watch on YouTube. UC Today's Kieran Devlin speaks to Martin Mahler, Chairman at Akixi and data and analytics expert. In this session, we discuss the following: The key challenges contact centres are facing in 2024 and how analytics can help address them Practical use cases of how can be invaluable in contact centres How data can provide visibility …

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Latest on NICE in UCaaS, RingCentral's Relationships, Microsoft's Case, and OpenAI's New Acquisition 25:17

2M ago25:17

25:17

Watch on YouTube. In this episode of The Latest Big UC News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: NICE entering the UCaaS space The future of RingCentral's partnerships Microsoft's ongoing anti-compe…

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Unlocking UC's Transformative Potential For Organisations in India 17:20

3M ago17:20

17:20

UC Today's Kieran Devlin speaks to Jeyavelan Sabapathy, Global Head of Business Collaboration at Tata Communications. In this session, we discuss the following: 1) The major regulatory challenges for Indian organisations and how Tata can support them 2) How Tata Communications GlobalRapide empowers organisations in India with its network of global …

1
Empowering The Channel With Voca 13:33

3M ago13:33

13:33

UC Today's Kieran Devlin speaks to Paul Taylor, Chief Commercial Officer at Voiceflex. In this session, we discuss the following: The key trends in the channel in 2024 What Voca actually is and why Voiceflex is excited to collaborate with the channel around it How Voiceflex's roadmap aims to support the channel…

1
Unlocking The Hybrid Work Analytics Goldmine 29:27

3M ago29:27

29:27

UC Today's Kieran Devlin speaks to Mike Tolliver, Product Management Director at Vyopta. In this session, we discuss the following: The challenges facing hybrid work organisations What makes hybrid work analytics such an untapped goldmine How data insights can help maximize office space utilisationتوسط UC Today

1
AI’s Triple Evolution: Legacy, Generative, and the Future 30:22

3M ago30:22

30:22

Watch on YouTube. Dave Michels Unpacks the AI Landscape in our latest roundup of TalkingPointz Insider news report. In this insightful episode, UC Today's Rob Scott and Dave Michels dissect the key findings from the latest Talking Points Insider Report, covering a range of hot topics in the unified communications and collaboration space. They dive …

1
Critically Upholding Digital Communications Governance in UC 25:56

3M ago25:56

25:56

UC Today's Kieran Devlin speaks to Garth Landers, Director of Global Product Marketing at Theta Lake. In this session, we discuss the following: What is Digital Communications Governance and why is it important in UC? What are the major compliance challenges for UC in 2024? What about the role of AI?…

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Digital Workplace Maturity - How Evolved is Your UC Stack? 18:06

3M ago18:06

18:06

UC Today's Tom Wright hosts VOSS' Christopher Martini - Chief Vice President, Microsoft Strategy. In this session, we discuss the following: What are the main challenges that organizations face when managing and optimizing their UC stack? How to prioritize competing needs across departments? How does an organization measure the effectiveness and ma…

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AI Show – Navigating AI's Legal Landscape 37:08

3M ago37:08

37:08

From AI Outages to Ethical Concerns: A Deep Dive into the Latest AI News and Regulations Welcome back to our third episode of the AI Show! Today, Rob Scott and Kevin Kieller are back to dissect the latest in AI news and to engage in a crucial conversation with Dr. Scott Allendevaux, a leading expert in AI law and policy. AI News Headlines: OpenAI C…

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The Latest Big News on Microsoft Copilot, 8x8 Focuses on CCaaS & RingCentral Megadeal 39:28

3M ago39:28

39:28

In this episode of The Latest Big UC News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: Revolutionizing Team Collaboration with Copilot Maximizing Product Sales to Reduce Churn Rate Enhancing Mobile Work wit…

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User Adoption and Customer Experience in Workplace Technology 28:38

3M ago28:38

28:38

This conversation between our host Craig Durr and his guest, Aaron Roe from Deloitte covers a wide range of topics related to collaboration, workplace experience, and technology solutions. Aaron shares insights into his role as a problem solver and the innovative solutions he has implemented at Deloitte. The conversation also delves into the import…

1
Let’s Talk Collaboration with Craig Durr 22:46

3M ago22:46

22:46

Danny Hayasaka, the Marketing Director for Call One, joins Craig Durr in this inaugural podcast episode to discuss collaboration in the UC industry. This session includes discussions on the following topics: The importance of a complete collaboration ecosystem The need for education and guidance for end users Insights on the vendor community The ch…

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Beyond Regulation: Fulfilling A Security Duty Of Care In The Hybrid Era 23:39

3M ago23:39

23:39

UC Today's Kieran Devlin speaks to Josh Burch, Senior Director of Product Management at Intrado. In this session, we discuss the following: The key challenges organizations face in securing the hybrid workplace What E911 is and how it impacts organizations The duty of care organizations possess that extends beyond regulatory requirements…

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How MSPs can Bill the Future of Microsoft Services 16:37

3M ago16:37

16:37

Watch on YouTube. UC Today's David Dungay speaks to William Rubio, CRO, CallTower and Dave Michels, Founder, TalkingPointz about the opportunity for MSPs to bill the future of voice services in Microsoft. In this session, we discuss the following: Supporting Operator Connect with billing Taxation and porting across multiple geographies Direct Routi…

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AI and Multi-Camera Experiences Top of Mind at Infocomm 14:36

3M ago14:36

14:36

Watch on YouTube. In this session, Craig Durr Analyst and Collaboration Specialist spoke to David Dungay about the major themes of Infocomm. This session includes: How AI is impacting the meeting room space Why multi-camera experiences are not just for high-end conference rooms What Craig is expecting from Infocomm this year For more information, v…

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Discussing the Impending AI Winter and CCaaS Bloodbath 29:14

3M ago29:14

29:14

Join us as we dive deep into the latest TalkingPointz Insider Report with Dave Michels from TalkingPointz. In this engaging conversation, Dave and UC Today's Rob Scott explore the most significant trends and predictions shaping the enterprise communications landscape. From the potential AI winter to the future of Microsoft Teams and the rise of AI …

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Maximising CX Success in a Hybrid World 8:45

4M ago8:45

8:45

UC Today's Kieran Devlin speaks to Mike Wilkinson, Chief Product and Marketing Officer at Akixi. In this session, we discuss the following: What do we mean by hybrid in a CX context? What are the benefits of hybrid solutions? How do Akixi's CX solutions facilitate hybrid environments?توسط UC Today

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AV Buyers Look to Infocomm to Help Solve Hybrid Challenges 18:00

4M ago18:00

18:00

Watch on YouTube. UC Today's David Dungay speaks to Peter Hansen, Economist, AVIXA. In this session, we discuss the following: How the pandemic drove spending and impacted future spend How 'back to the office' trend is impacting AV spend What to expect at Infocomm For more information, visit https://www.infocommshow.org/ Thanks for watching, if you…

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AI Show - AI Security, Privacy and Legal Issues 35:26

4M ago35:26

35:26

Join us for another insightful exploration of artificial intelligence in today's world. In this episode, your hosts Rob Scott and Kevin Kieller dive into the latest AI news and discuss the implications of recent developments with a very special guest, Dr. Joseph Williams, ICT Sector Lead and Tech Policy Advisor to Governor Inslee. What's on Today's…

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Visibility and Control are Key for Mastering Service Management 11:29

4M ago11:29

11:29

UC Today host David Dungay is joined by Mark Bunnell, COO, Nuwave. Following on from our Service Management theme this May we speak to Mark about the success factors in the Service Management space, including: The current Service Management landscape The role of AI and ML in Service Management Selecting vendors in the Service Management space For m…

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CEO Chat: Intermedia's Michael Gold Explains Growth and Innovation Strategy 20:44

4M ago20:44

20:44

Dave Michels from TalkingPointz speaks with Michael Gold, CEO of Intermedia, to discuss the company's strategic moves and future ambitions. Key discussion points include: Michael Gold's Background and Role at Intermedia: Discussion about how Mike started with a company resembling Intermedia in 2008, leading up to his official position as CEO since …

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The Porting Playbook: Solving Porting Challenges for Mixed Environments 21:30

4M ago21:30

21:30

UC Today's David Dungay speaks to William Rubio, CRO, CallTower & Irwin Lazar, President, Metrigy. In this session, we discuss the following: The major porting challenges for businesses in 2024 Considerations for businesses spanning multiple geographies Top tips for approaching porting in a mixed environment…

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AI Show - Analyzing the Latest AI News and Trends 32:30

4M ago32:30

32:30

Join us in this premier episode of our new AI Show, where we dive deep into the latest advancements and discussions surrounding artificial intelligence. Hosted by Rob Scott and Kevin Kieller, this episode features an insightful discussion with Brent Kelly, principal analyst for unified communication and collaboration within Omdia’s Digital Workplac…

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How Regulated Sectors Attain Peace of Mind with LeapXpert 11:43

4M ago11:43

11:43

UC Today's Kieran Devlin speaks to Sharvari Nerurkar, VP of Product Management at LeapXpert. In this session, we discuss the following: The major challenges facing regulated industries in 2024 How LeapXpert's Teams solution supports customers in regulated industries The importance in having different communication channels all in one place…

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