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The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best practices, and innovative solutions. Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to p ...
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MessageSpecs is a marketing and communications consultancy founded by Joel Benge that specializes in helping technical companies, like managed service providers (MSPs), nail their messaging and communications. Steve Taylor, host of the RocketMSP Podcast, interviews Joel Benge, Founder & CEO of MessageSpecs. Today's sponsor is Comet Backup. Use the …
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If you're an MSP or channel vendor, there's a good chance you've got a microphone at your desk. We all get stuck doing Zoom and Teams meetings every day, but there's something YOU can do to make the experience better for everyone else. I've got some great tips on how to get broadcast-quality sound without having to spend a ton of money. Shure MV7 M…
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Overe offers a free Microsoft 365 security assessment tool for MSPs and their small business clients. In this interview, host Steve talks with Overe CEO Paul Barnes about how the platform helps MSPs easily evaluate and improve their customers’ #Microsoft365 #Office365 security posture. Paul explains how Overe integrates with Microsoft environments …
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SaaS Alerts helps MSPs secure and monitor SaaS applications for their SMB clients. Their platform centralizes security across apps like Office 365, Google Workspace, Salesforce, and more. In this episode, I interview SaaS Alerts CEO Jim Lippie to learn about the latest enhancements to their platform and research on the SaaS security landscape. We d…
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Looking to expand your MSP offerings into a lucrative new area? Compliance services could be the perfect addition. In this exclusive interview, compliance guru Alex Spigel shares her proven framework for profitably delivering compliance assessments and solutions to clients. As COO of Choice Cyber Solutions, Alex has equipped over 500 MSPs to provid…
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Are you relying on legacy, siloed security tools that leave dangerous gaps? In this episode, Matt Holland of Field Effect shares how MSPs can implement truly unified cybersecurity without the tool overload. We discuss: Rising threats SMBs face compared to 5 years ago Why a holistic approach is critical Consolidating key capabilities into a unified …
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I sat down with Tom Lin, Chief Revenue Officer of AvePoint, to discuss their governance, risk, and compliance platform designed specifically for managed service providers. In this wide-ranging interview, Tom shares details about AvePoint's unique approach to GRC that allows MSPs to easily manage client Microsoft 365 and Google Workspace environment…
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Steve interviewed Darren Strong from Scalable MSP about how to kick off the new year by setting up your team for success. They discussed how to plan, communicate, and execute a 12-month business strategy and growth plan across an entire organization. Key points from their discussion: Start planning your next year's strategy 2-3 months before it beg…
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If you're an MSP or IT professional, you know that cybersecurity is a top priority. But with so many different cybersecurity solutions on the market, it can be tough to know which one is right for your business. In this interview, I speak with Arnaud Drizard, co-founder of Bastion, an all-in-one cybersecurity platform for MSPs and IT professionals.…
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I had the opportunity to chat with David Sohn, the Founder and CEO of Helpt. Helpt is a US-based Outsourced Helpdesk service for US MSPs. They offer two pricing models: per-minute and per-user. We talk about Helpt's strengths and weaknesses, dive into pricing, and more in this interview. Learn more about Helpt at https://gethelpt.com. Learn more ab…
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FlexPoint is a billing automation platform that performs a bunch of key tasks for your MSP: Integrates with your PSA and accounting software to sync invoices and payment status between the two. Provides a client portal where clients can see invoice and payment history, update payment information, and pay invoices. Automates invoice payments based o…
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In this episode of the RocketMSP Podcast, I interview Amy Luby, the VP of Ecosystems & Community at Seceon, a leading provider of AI-powered XDR and SIEM solutions for MSPs and MSSPs. Amy gives us a deep dive into the Seceon platform, explaining how it can help MSPs and MSSPs to: Detect and respond to threats more effectively Reduce the complexity …
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Join us for an exclusive live interview with Matt Linn, the co-founder and COO of Thread. Thread is a chat tool specifically designed for MSPs (Managed Service Providers) and their clients. What to Expect: • A comprehensive overview of Thread, highlighting its key features and benefits. • A live demonstration showcasing the functionality of the too…
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Join us for an exciting live interview with Colin Knox, the CEO of Gradient MSP. We'll be discussing the challenges and solutions in the managed services sector, the role of Gradient MSP, and its impact on the industry. This interview will cover a range of topics including: • The mission and offerings of Gradient MSP • Key features and user experie…
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In this insightful episode, we sit down with Orrin Klopper, CEO and Co-Founder of Netsurit, to delve into the world of mergers and acquisitions (M&A) and its transformative potential for business growth. With decades of experience and a track record of successful acquisitions, Orrin shares his unique perspective on scaling businesses through strate…
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Introduction In today's episode, we're thrilled to bring you an in-depth discussion on building and retaining top-tier talent in the Managed Service Provider (MSP) industry. Our special guest is Connor Swalm, the co-founder of Phin Security, who shares his unique insights and strategies that have fueled the company's impressive growth. Detailed Sum…
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Welcome to our latest episode where we delve into the realm of cybersecurity with a live demo of Guardz, an all-in-one cybersecurity suite designed for Managed Service Providers (MSPs), IT professionals, and businesses. Although it doesn't replace your entire cybersecurity stack, Guardz adds crucial layers of protection and coverage that are vital …
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In this episode, we sit down with Jacob Martin, VP of Sales at ScopeStack, to discuss navigating the pre-sales process for MSPs. Learn about identifying client pain points, creating accurate proposals, pricing strategies, and more.Jacob Martin bio: Jacob Martin is the VP of Sales at ScopeStack. He has a background in sales and marketing within the …
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Uncover the secrets of successful remote IT management in our latest podcast! We're diving deep into RF Code's state-of-the-art monitoring solution, Sentry. Join us to learn how this powerful tool is revolutionizing the industry.RF Code Sentry is a ground-breaking solution designed for real-time monitoring and management of IT assets. It's equipped…
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I've got a ton of questions for Harry now that more states have passed legislation legalizing marijuana usage. There's a huge opportunity for MSPs if we can rub elbows with the right people. Let's find out who those people are! --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message…
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"Our unique approach to risk assessment and vulnerability management helps overwhelmed defenders become empowered and not victims."In this episode of RocketMSP, host Steve Taylor is joined by Dan Wachtler, Founder of Cyio, to discuss the groundbreaking cybersecurity scanning capabilities of DarkLight AI. Tune in to learn how this cutting-edge platf…
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Steve interviews Bobby and Chadd from Zest MSP. Overall, the conversation is about the importance of sales and marketing for MSPs and how Zest MSP can help them reach their goals. Zest MSP is an MSP PSA software designed to run the business of managed IT. Slay the Dragon of Complexity. 🐉⚔️ https://zestmsp.com (0:00:01) Shoot the breeze while we wai…
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Steve interviews Ian Alexander, Channel Chief for Syncro. The conversation focused on the work that was being done to modernize the user interface (UI) of the Syncro platform. The goal is to reduce the number of clicks that users need to do to accomplish their workflows. Check out Syncro using Steve's referral link and get $500 when you become a pa…
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Steve interviews Josh from Bifrost Cloud. Bifrost Cloud is a distributed cloud object storage platform that is S3 compatible. Instead of having all of the data stored in one data center, it works by having customers send a gateway object which is broken up into 80 chunks, encrypted and distributed among 20,000 storage providers worldwide. As long a…
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We meet with Jeremy Oaks, the founder of Automation Theory, to discuss the reverse proxy service they offer for in-house ConnectWise Automate servers. Jeremy is passionate about all things technology, specifically in developing creative solutions. He received his bachelor's degree in Computer Science from the University of Wisconsin-Superior and is…
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Bill Black is a ConnectWise consultant that will provide a holistic approach to configuring your ConnectWise PSA for you. Freebie - Documentation Templates: https://sweetprocess.com/rocketmsp The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP. Support …
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Connor Swalm gives a demo on how easy it is to automate your Cybersecurity Awareness Training platform. The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP. Support the Podcast https://bit.ly/tipjar0 Join RocketMSP https://rocketmsp.io FREE RESOURCES MS…
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Emily Glass and I have a conversation about her role at Syncro, their corporate culture, and more. Companies Mentioned in the Podcast: Syncro - Receive a $500 gift card when you sign up using my affiliate link and pay for two months of any subscription. New Syncro accounts only. Blinkist (referral link - double the trial length) Mainsail Partners T…
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Michelle Accardi talks about the journey an MSP can take while growing to a $100MM company. Learn more about Logically: https://bit.ly/3wl71kO The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP. Support the Podcast https://bit.ly/tipjar0 Join RocketMSP…
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Owen answers my questions about documentation. We discuss the best way to get started, a winning process for documenting whether you're a company with multiple employees or a one-man-show, and more. Owen Enaohwo is the CEO and Co-Founder of Sweet Process, a documentation platform for processes, procedures, and tasks. Learn more about Sweet Process:…
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Rob answers questions about best practices for contracts and MSAs for managed services providers. Robert Scott is the managing partner of Scott & Scott LLP, a technology law firm that offers MSP Contracts-as-a-Service. Learn more about Robert Scott: https://scottandscottllp.com The RocketMSP Podcast with Steve Taylor was created to help IT professi…
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Carrie Richardson joins me to discuss making smarter business decisions. Carrie is a partner at Richardson & Richardson Consulting—a company that provides business consulting services mainly to the IT channel. She also is the founder of Managed Sales Pros LLC, the leading outbound appointment setting company for MSPs in America. Richardson & Richar…
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Heather Johnson is Co-Founder and Chief Operating Officer of Gozynta, a software development company that wants to make better tools for MSPs. Gozynta has three major products today: Tixt Tixt allows client endusers to send SMS text messages to a phone number assigned to your MSP and automatically create and update tickets in ConnectWise Manage. Mo…
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Tim Bowers is the CEO of Halo PSA. We talk about the product and why they have a 10-user minimum for new customers. The RocketMSP Podcast with Steve Taylor was created to help IT professionals learn about the latest tools and processes to run a more profitable MSP. Support the Podcast https://anchor.fm/rocketmsp Join RocketMSP https://rocketmsp.io …
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I'm joined by Bruce McCully and ask him the right questions to find out where you should begin to sell a new security-focused MSP solution stack. We also discuss what tools he would use if he were to start an MSP today. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message…
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Trevor Hough has been the product manager at several successful companies like Duo and Symantec. Currently the CEO and co-founder, he's working to build Yottled into the easiest to use scheduling, invoicing, and management software for your business. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message…
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Learn about John Petrozzelli's work on the Boston Marathon bombing that took place on April 15, 2013 as he ran forensics analysis on devices owned by the bombers. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/messageتوسط RocketMSP
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Okay, so you heard the news on Monday. Kaseya announced they're acquiring Datto. This is the recording of our live conversation I had that day with folks like Shiva Maharaj, Matt Lee, and Dom Kirby. I've cleaned up the audio for you to enjoy. Please note: there's a part near the end where Matt can't be heard—I sacrificed his audio because of some l…
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Search Engine Optimization, or SEO for short, is often misunderstood and overlooked when it comes to building a website. We're going to discuss some of the ways to enhance your company's website to make it more likely to show up on page one of Google. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message…
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Welcome to The RocketMSP Podcast. I'm your host, Steve Taylor. The following is an interview with Liam Downward, CEO and Co-Founder of Cyrisma, a cyber risk management platform for MSPs. This podcast was scheduled to be released on Monday, March 7th, however I can't in good conscience sit on this episode another day while the MSP channel feels such…
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I invited Vince Crisler, former CISO to the White House, back on the show to dig deeper into the Dark Cubed platform that he and his team have developed. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/messageتوسط RocketMSP
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Have you ever wondered how to most effectively work with your channel partners to get the most from their channel programs? Learn what channel veterans Matt Solomon and Amy Roman have to say about how to best work with your current and new partners from everything to marketing funds to looking like a rockstar to clients and prospects. Learn more ab…
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Have you been thinking to yourself, "I'd love to start a podcast!" Well this... erm... podcast is for you! Well, the episode that is. I interviewed Nash from PodcastMate to chat about what it takes to make a truly great podcast. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message…
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