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Loyalty Wired

Loyalty Wired

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Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired.
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Let's Talk Loyalty

Paula Thomas

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“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/
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Loyalty Leaders Podcast

Tommy Danielsen

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Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow industry experts, share experiences and challenges, and best of all get practical insights.
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Loyalty Talk

Michael Bietenhader

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Der Loyalty Talk ist ein Podcast rund um das Thema Loyalty-Marketing. Aufschlussreiche und praxisnahe Gespräche mit Experten aus der CRM- und Loyalty-Welt und Insights zu aktuellen Themen, Erfolgsfaktoren, Herausforderungen und Trends im Loyalty-Marketing.
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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money loyalty legacy

money loyalty legacy

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A podcast made for the people! Our genre consists of true crime; where we interview former mafia wise guys, to ex-cartel members. we also have some of the top fighters in the UFC interviewing former and current champions. We are willing to interview everyone; our other interviews consist of sit-downs with world-famous actors, musicians, and everyone in between.
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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ZorkCast Podcast has a renewed focus and emphasis on casino loyalty and the intersection between casino loyalty schemes with traditional travel loyalty programs. Plus: Yo-Eleven Minutes Mostly Vegas. No BS. Casino Experience +more ZorkCast, a chat about Vegas, Casino Loyalty, Travel Loyalty, gambling and luxury travel focusing on experiences: #PaxEx (Passenger Experience) and #CasinoEx (Casino Experience) are significant areas of conversation and exploration. Join us, and please DM or email ...
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The Truth behind Loyalty

Amanda Cromhout

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The Truth behind Loyalty is a knowledge-sharing series of podcasts, where Amanda Cromhout, founder and CEO of Truth shares her almost 25+ years of experience and learnings in the field of loyalty & CRM. This series is aimed at all professionals working in loyalty and marketing.
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Nerd Loyalty

Nerd Loyalty

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Nerd Loyalty needs your support! ร่วมสนับสนุนรายการพ็อดแคสต์เล็กๆ ของเราได้ที่ patreon.com/nerdloyalty ========== วิทย์ทุกที่ ดีทุกท่า บทสนทนาของเด็กเนิร์ดที่เอาเรื่องวิทยาศาสตร์ในชีวิตประจำวันมาเล่าให้ฟัง Nerd loyalty (n) ไม่ใช่ผู้จงรักที่เนิร์ด และไม่ใช่คนเนิร์ดผู้ภักดี แต่เป็นผู้ที่จงรักภักดีในความเนิร์ด
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The Loyalty Minute

Rob Gallo

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One Podcast, Two Styles: 1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty. For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
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Loyalty Out Loud

Presented by Capillary

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The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Loyalty Out Loud will tackle a different topic with new guests every episode, digging into the industry's past or shooting into its future at any minute.
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Liquid Barcodes introduces the “Live Loyalty” podcast – the only podcast in the world dedicated to sharing the latest ideas in loyalty marketing in convenience retail. Every week we share articles designed to showcase the most powerful loyalty marketing initiatives by the greatest convenience brands. Instead of finding the time to read or research online, we've developed this efficient and exciting opportunity for you to listen to our articles to learn the latest in loyalty marketing. Our ho ...
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Loyalty programs are great ways to increase sales. It costs up to three times more money to acquire new customers than it does to sell something to an existing customer. Other resources pin this number anywhere from four to 10 times more. However, any way that you slice it, acquiring new customers is expensive
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Travel + Loyalty

Henrik Olsen

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The Travel + Loyalty podcast is your source of industry news, interviews and you get information that you can use in your travel life. It is all about travel and loyalty.
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Loyalty Bl Arabi is a conversational podcast featuring loyalty experts and business leaders from the GCC & MENA regions. It’s the world’s first podcast for loyalty in Arabic. From the latest developments to news to everyday stories, you can expect an insightful talk that keeps you on top of the loyalty industry. We’re a community-oriented project and we’d love you to join our growing network.
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Welcome to our podcast, which connects Charles Dickens’ portrayal of loyalty in A Tale of Two Cities with society’s current views of loyalty and how it has been affected by social media. A Tale of Two Cities stresses the importance of loyalty, whether it is loyalty to family as evidenced by Lucie supporting her father, or loyalty to an idea, as shown through the use of the code name Jacques in the revolution. We are looking to bring Dickens’ idea of loyalty into our current society by explor ...
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English podcast- 4th period Moises A. Angie O. Josh S. We believe that in order to succeed in life you have to do be dedicated to something. By dedicated we mean you have to willing to do what it takes to accomplish your goals through dedication and be loyal to what you want, because if you aren’t then you will be focused on other things and let distractions get in the way by stopping you from succeeding . We went to go ask people questions about their thoughts on how loyalty and dedication ...
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Motivating Royalty - Inspiring Loyalty

Jeremiah Van Wagner

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We are all called to be royalty; we are the kings and queens over our decisions, over our households, and over our empires. It is time that we stand up and stand by our commitments. We have to hold ourselves accountable for the promises we have made to ourselves. We are here to share motivation for the majestic you that is ready to shine forth. And to inspire loyalty to our commitments. We are in this together, and together we can do the impossible. Thanks for stopping by, I hope that you be ...
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show series
 
ON THIS EPISODE: Michael Mason Trager shares his stay at Playa Lago Resort and Spa. News story: Gabriel Iglesias @ The Chelsea @ Cosmopolitan -Feel like you are in the Caribbean only 1.5 hours from miami -65 miles from MIA Miami International Airport -Great sheltered beach area -Amazing state park -Lots of water sports -Great fish, great dining. Ve…
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In this episode, Dr. Joseph Michelli explores the critical balance between artificial intelligence (AI) and human interaction within customer experience strategies. Drawing from his consultancy with prominent customer-focused brands like Zappos and Mercedes-Benz, Dr. Michelli shares actionable insights on how businesses can leverage AI for efficien…
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today's episode features a truly global loyalty perspective coming from Indonesia, which is in fact the 4th most populous country in the world! Our featured brand is one of the largest retail conglomerates in Indonesia with nearly 200 …
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In Episode 42, Guest Host Dave Andreadakis, Chief Growth Officer at Bluewater, chats with Brad Macdonald, Vice President of Loyalty Strategy at Epsilon, and Yuping Liu-Thompkins, Founder & Director of Loyalty Science Lab at Old Dominion University at the recent Loyalty Summit CXM in Los Angeles. First up – Dave and Yuping Liu-Thompkins discuss how …
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Send us a text In a beverage industry dominated by coffee culture, iced tea is making a bold statement, thanks to HTeaO. The rapidly growing franchise has transformed a traditionally home-brewed beverage into a sought-after, in-store experience that fosters both emotional and transactional loyalty. We recently sat down with Heath Nielsen, President…
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John Alite talks about the Paul Castellano hit on the anniversary of the day the hit actually took place; coincidentally, we did this interview on December 16th (the anniversary of the hit) He also discusses his favorite memory when he was in “the life.” John goes on took speak about aliens and spirituality. and talks about the possibility of one d…
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Loyalty Talk mit den Loyalty-Experten Michael Bregulla von Knistr und Alexander Süßel von Brame In dieser Episode des Loyalty Talk Podcast sind die beiden Loyalty-Experten Michael Bregulla und Alexander Süßel zu Gast. Michael ist Geschäftsführer von Knistr, einem Anbieter für Loyalty-Technologie. Alexander ist Loyalty-Consultant und Loyalty-Special…
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ON THIS EPISODE: Michael Mason Trager shares his stay in the Guitar Tower at Seminole Hard Rock Hollywood. What can we gleam from this as a preview of what the Guitar Tower in Las Vegas will be like? Fountainebleau Tier Match (again) -> HERE Terms of the Fountainebleau Tier Match (There's a catch) -> HERE News story: Will Smith at House of Blues Ma…
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This episode is in Spanish and is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. En el episodio de hoy está con nosotros Cristian Ortiz, CEO de LATAM Pass, uno de los programas de viajero frecuente más grande de Latinoamérica con 49 millones de socios. Nos describe cómo ha evolucionado el programa…
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In this episode, Dr. Joseph Michelli delves into the modern challenges of attracting and retaining top talent, drawing on his extensive experience with companies renowned for their people-first cultures, such as Zappos and Mercedes-Benz. He outlines effective strategies for building a purpose-driven workplace, enhancing employee experience, and mai…
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The Wiser Loyalty podcast series is a joint production of Let’s Talk Loyalty and The Wise Marketer. Throughout 2024, WMG CEO Bill Hanifin and CMO Aaron Dauphinee shared their insights on topics inspired by courses from the Loyalty Academy™’ Certified Loyalty Marketing Professional™ (CLMP™) program. In 2025 we shift from this academic focus to seek …
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ON THIS EPISODE: Valentine's Day means Valentine's Dinner, we're looking at the "most romantic" venues in Las Vegas. News Story: Boyz II Men returning for limited engagement at The Cosmopolitan of Las Vegas Join the TravelZork FB Group -> HERE TravelZork Travel ZorkFest Watch this episode on YouTube -> HERE Watch, Like, and Sub on YouTube The Yo-11…
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ON THIS EPISODE: We asked, you answered, and the responses surprised us. We are going through your replies to see why many are skipping/reducing Vegas trips this year. News: Sprit Airlines Released a Study The Tweet that started it: HERE Join the TravelZork FB Group -> HERE TravelZork Travel ZorkFest Watch this episode on YouTube -> HERE Watch, Lik…
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In Episode 41, Founder & CEO of the Wise Marketer Group – Bill Hanifin, chats with Jodi Daniels, Founder & CEO of Red Clover Advisors, and Whitnee Hawthorne, Global Head of Travel & Hospitality at Snowflake at the recent Loyalty Summit CXM in Los Angeles. First up – Bill and Jodi discuss the importance and relevance of Trust and Privacy in loyalty …
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Arvind Fashions Ltd is a USD 500 m turnover fashion business, which has been in existence for over 30 years. Its loyalty base boasts over 10 million customers across its five different loyalty programmes. Tanya Alexander is AVP loyalty and Operations at Arvind Fashions Ltd and shares her challenges of operating five+ loyalty programmes, using custo…
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ON THIS EPISODE: The British Executive Airways Club has been renamed. Michael Mason Trager provides a breakdown of the tier levels and discusses spend = tier. One of the best overviews: https://www.headforpoints.com/2024/12/30/british-airways-club-revenue-based-status/ Join the TravelZork FB Group -> HERE TravelZork Travel ZorkFest Watch this episo…
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In this episode, Dr. Joseph Michelli explores emotional intelligence's (EI) crucial role in leadership, drawing on his insights gained while consulting for high-profile companies like Ritz-Carlton and Mercedes-Benz. He shares how leaders can enhance their self-awareness, regulate reactions, and foster open communication, which collectively builds a…
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Send us a text Chuck E. Cheese has been a household name in family entertainment for nearly five decades. With 560 locations across 17 countries, the brand has entertained families with children ages 2 to 12 through its unique blend of games, pizza, and birthday celebrations. However, as consumer preferences and economic challenges have shifted, Ch…
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today we’re bringing you an incredibly exciting episode with NASCAR which is otherwise known as The National Association for Stock Car Auto Racing. NASCAR is the sanctioning body for the number one form of motor sports in the United St…
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Gene Borrello talks about his old crew in the mafia, John gotti Sr, Peter Gotti Jr, John Gotti’s grandson, and hanging out with Vinnie Asaro in the New York City night life scene… Gene also goes in depth about his new life as a changed man outside of the mafia. ★ Support this podcast on Patreon ★توسط money loyalty legacy
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ON THIS EPISODE: There was a time when Circus Circus was Bougie, it's true. Dealers wore tuxedos, there were Baccarat tables....so what happened? Michael Mason Trager will explain. News Story: Caesars Palace (but not all of it) AND Nobu Hotel (all of it) at Caesars Palace receive AAA Four Diamond Status. Join the TravelZork FB Group -> HERE TravelZ…
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Send us a text Loyalty is no longer just about points and perks. It is about creating authentic connections and experiences that resonate. In this edition of Loyalty Live, we spoke with Katie Berndt, Vice President of Strategy, Research, and Insights at Phaedon, to uncover the biggest trends in customer loyalty and how brands can rise to meet them.…
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. 2025 is the time of year that leading industry brands share their incredible insights and research as a way to support our industry, so I’m delighted today to be joined by our longest-standing sponsor and partner of the show as one ama…
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Belal Muhammad discusses the importance of staying mentally disciplined in all aspects of life and why this led him to being one of the best mma fighters in the world. Belal talks about his day one mma relationships with his training partners and team, to his friendships with khabib nurmagomedov and co, which he formed once he had established himse…
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2025 kicked off with a loyalty shake-up as British Airways made waves with a major move. In this episode our expert panel dive into the changes, dissecting their impact on the wider market. Joining the discussion are special guests Rob Burgess (Head for Points) and Ben Lipsey (Air France-KLM), bringing insider insights on the expected customer and …
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In this episode, Dr. Joseph Michelli discusses the principles of sustainable growth, drawing on his experiences with leading companies like The Ritz-Carlton Hotel Company and Zappos. He emphasizes the importance of scaling wisely—not just quickly—by staying grounded in core values, investing in people, and meticulously planning for scalability. Dr.…
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today, we are delighted to be chatting with a leading regional loyalty and lifestyle program in the GCC called Blue Rewards, which is the rewards and lifestyle app for the Al-Futtaim Group. Founded in the 1930s, the Al-Futtaim Group is…
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ON THIS EPISODE: Resorts World Las Vegas announced the Mr. Beast Vacation Package complete with "Mr. Beast experiences"- what could that be? Also, Michael Mason Trager shares his Vegas Trip (more below). Update: We were just informed of a landing page at Resorts World Las Vegas Note: Packages go on sale Thursday, January 30, 2025. More info -> HERE…
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Send us a text Brands are constantly exploring innovative ways to engage their audiences and stand out in a crowded marketplace. From leveraging partnerships to gamifying experiences, the loyalty strategies shaping 2025 are redefining how brands connect with their customers on a deeper, more meaningful level. In this edition of Loyalty Live, Loyalt…
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ON THIS EPISODE: Resorts World Las Vegas announced the Mr. Beast Vacation Package complete with "Mr. Beast experiences"- what could that be? Also, Michael Mason Trager shares his Vegas Trip. Join the TravelZork FB Group -> HERE TravelZork Travel ZorkFest Watch this episode on YouTube -> HERE Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlis…
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Today we are re-publishing this fantastic episode from our archive as our planned episode has been delayed for technical reasons. United Airlines remains the largest airline in the world with 244.4 billion revenue passenger miles flown in 2023, and their loyalty insights, even though recorded in November 2023 are ever-green. This re-release has als…
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Multi millionaire influencer John Cerasani discusses how people actually get rich, hanging with Joe Rogan and Bert kreischer, the Chicago nightlife scene and how he handles gold diggers and wannabe sugar babies.. 😂 ★ Support this podcast on Patreon ★توسط money loyalty legacy
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In Episode 40, Loyalty Summit Global Chair David Feldman and Chair of Loyalty Summit CXM Los Angeles, Phil Rubin, chat with Allison Ferguson from Honda about how Honda is leveraging loyalty to pursue a new route to transforming the customer experience for its customers
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Anthony “Hootie” Russo talks about his friendship with ex Bonanno enforcer Gene Borrello, he also details the real reputation of legendary Gambino enforcer John Alite. Anthony also talks about what life is actually like in “the life of the mafia” and the music and culture that influences New York City… ★ Support this podcast on Patreon ★…
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In this episode, Dr. Joseph Michelli discusses the profound importance of cultivating customer loyalty in today’s competitive business environment. Drawing on his experiences with companies like Starbucks and Airbnb, he highlights that true loyalty extends beyond repeat business—it involves transforming customers into brand advocates who actively p…
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Send us a text When a brand like True Religion—famous for its bold urban casualwear and iconic denim—reimagines its customer loyalty program, it’s more than a refresh. It’s a statement. Under the leadership of Kristen D’Arcy, the brand’s first-ever Chief Marketing Officer, True Religion’s loyalty program has undergone a transformation that has alre…
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today, we are thrilled to be sharing global loyalty insights from a woman who is truly on a mission to drive our industry forward. Zsuzsa Kecsmar is the Co-Founder & Chief Strategy Officer of Antavo AI Loyalty Cloud, a loyalty software…
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John Alite talks about partying with infamous Philadelphia godfather Nicky Scarfo. Robbing serial killer hitman Tommy “karate” pitera. Fashion, what he spent his millions on and the beautiful women he had throughout his life. ★ Support this podcast on Patreon ★توسط money loyalty legacy
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Send us a text Brands today face a growing challenge: how to keep loyalty programs engaging and relevant in a market filled with similar offerings. As customers demand more tailored experiences and meaningful interactions, the loyalty landscape is shifting toward smarter integrations, innovative technology, and creative strategies. In this edition …
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John Cerasani is a proud Chicago native who sold his company into private equity making himself millions, upon millions of dollars. with the freedom to live his life on his own terms, he decided to pursue the spotlight where he became an internet star; hanging with the likes of @nelkfilmz @FULLSENDPODCAST and @BobMenery John tells it like it is, an…
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This episode is in Spanish and is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. En el episodio de hoy compartimos con un panel de expertos en Loyalty en donde se comentan algunos de los fundamentos importantes que se deben considerar a la hora de construir y/o gestionar estrategias de lealtad. Se…
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