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Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired.
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Host: Len Asanti
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“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/
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Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow industry experts, share experiences and challenges, and best of all get practical insights.
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A podcast for Loyal Littles ABOUT Loyal Littles and fans of Tony Kornheiser! Hosted by Chuck & Roxy! www.loyallittlespod.com
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A safe, sun-shiny place for your Pitt athletics fix Presented by The Loyal Sons (@TheLoyalSons)
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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Der Loyalty Talk ist ein Podcast rund um das Thema Loyalty-Marketing. Aufschlussreiche und praxisnahe Gespräche mit Experten aus der CRM- und Loyalty-Welt und Insights zu aktuellen Themen, Erfolgsfaktoren, Herausforderungen und Trends im Loyalty-Marketing.
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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The Loyal Supporters Podcast is an opportunity for football fans to tell me all about their memories, their favourite players and recall some of the great moments whilst following their club. Great conversations with football fans - supporters from all teams welcome!
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Hop on the bus with Joseph Michelli, Ph.D. (Customer Experience Professional, New York Times #1 Bestselling Author and Business Consultant). Joseph and his business-savvy guests provide a rollicking, wisdom-rich ride to customer experience excellence.
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3 Lifelong friends talk about anything and everything... No subject is off limits
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A podcast made for the people! Our genre consists of true crime; where we interview former mafia wise guys, to ex-cartel members. we also have some of the top fighters in the UFC interviewing former and current champions. We are willing to interview everyone; our other interviews consist of sit-downs with world-famous actors, musicians, and everyone in between.
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The Truth behind Loyalty is a knowledge-sharing series of podcasts, where Amanda Cromhout, founder and CEO of Truth shares her almost 25+ years of experience and learnings in the field of loyalty & CRM. This series is aimed at all professionals working in loyalty and marketing.
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Igniting cold hearts with Gods burning love for them; setting the world on fire with the person of Jesus.
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Bringing back the value of loyalty! With your Host ratchet Kenny
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Nerd Loyalty needs your support! ร่วมสนับสนุนรายการพ็อดแคสต์เล็กๆ ของเราได้ที่ patreon.com/nerdloyalty ========== วิทย์ทุกที่ ดีทุกท่า บทสนทนาของเด็กเนิร์ดที่เอาเรื่องวิทยาศาสตร์ในชีวิตประจำวันมาเล่าให้ฟัง Nerd loyalty (n) ไม่ใช่ผู้จงรักที่เนิร์ด และไม่ใช่คนเนิร์ดผู้ภักดี แต่เป็นผู้ที่จงรักภักดีในความเนิร์ด
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Welcome to Poems with Maria Berry I'm sure you'll be in your feelings😊
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Bros Once Loyal is a podcast where two best friends forcibly induct a third best friend into the Warhammer 40,000 fandom. Join us every week for rundowns on factions, lore, and famous figures, as well as tips for cleaning your God Emperor cum tribute jar.
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Hey there👋, I want to be your youngest personal influencer 🙃 show you how you can be your self at all cost and be your friend to, by showing love to everyone. I really hope you like my cast and stay tune for more so live loyal be loyal 🥰💖
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The Loyalists is an episodic sci-fi audiodrama set in the year 2053 during the second American civil war. Three soldiers are dispatched to protect the wealthy hiding out in a luxury resort in the Amazon jungle.
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FAB! Funnels, Ads & Bots... Growing businesses with customer acquisition and retention strategies THAT WORK! Talking Chatbots, Facebook Ads, Funnels & Digital Loyalty Programs using Mobile Wallet.
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Covering all things Oklahoma State sports, the Loyal and True podcast is your place for weekly updates, opinions and more. A new episode releases every Monday! Subscribe wherever you consume podcasts. Support this podcast: https://podcasters.spotify.com/pod/show/loyalandtrue/support
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Comedians Erik Woodworth and Ashley Pontius talk all things Horror and pulp.
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One Podcast, Two Styles: 1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty. For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
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Talk Radio-Motivation/ Inspiration
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Welcome to the Loyal & Assertive Podcast! We are Megan (LOYAL) and Jay (ASSERTIVE). We have been married for 12 years, we have 4 kids and we will be talking all things life, marriage, family and fun. Your ears will thank you!
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The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Loyalty Out Loud will tackle a different topic with new guests every episode, digging into the industry's past or shooting into its future at any minute.
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Act 2 Cover art photo provided by Elias Andres-Jose on Unsplash: https://unsplash.com/@eliasandres
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Liquid Barcodes introduces the “Live Loyalty” podcast – the only podcast in the world dedicated to sharing the latest ideas in loyalty marketing in convenience retail. Every week we share articles designed to showcase the most powerful loyalty marketing initiatives by the greatest convenience brands. Instead of finding the time to read or research online, we've developed this efficient and exciting opportunity for you to listen to our articles to learn the latest in loyalty marketing. Our ho ...
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Welcome to Loyal Tea Vibez where everything is classy, spicy and real. We will be covering topics from sex, mental health, political views, fashion and any other topics you want us to cover. So sit back relax and enjoy 😉
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This podcast is a collection of the speakers at the recent 'Southern Irish Loyalism in Context' Conference held at Maynooth University July 21st - 22nd, 2017. This conference was generously funded by the Irish Research Council and hosted at An Foras Feasa, Maynooth University.
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Marc and Jon sit and discuss their take on the NBA. Talk, Hot Takes, Analytics
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Loyalty programs are great ways to increase sales. It costs up to three times more money to acquire new customers than it does to sell something to an existing customer. Other resources pin this number anywhere from four to 10 times more. However, any way that you slice it, acquiring new customers is expensive
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The Travel + Loyalty podcast is your source of industry news, interviews and you get information that you can use in your travel life. It is all about travel and loyalty.
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Historic Black settlements in Nova Scotia tell a long-neglected story and through studying them we can unlock invaluable, under-represented knowledge. On a journey of rediscovery, Shawn Smith and Laurice Downey present Loyalist Connections: Est. 1783. They are determined to shed light on these lost and disappearing communities, discuss why these communities could not survive or are fading, and what these collapses tell us about the historic and modern systemic racism Black Nova Scotians face ...
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Loyal To The G @ todayssportsreport.com podcast is a fun and informative sports podcast that focuses on University of Georgia and SEC football and more.
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Loyalty Bl Arabi is a conversational podcast featuring loyalty experts and business leaders from the GCC & MENA regions. It’s the world’s first podcast for loyalty in Arabic. From the latest developments to news to everyday stories, you can expect an insightful talk that keeps you on top of the loyalty industry. We’re a community-oriented project and we’d love you to join our growing network.
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Introducing the Loyalist Connections Podcast: Step into a world where history comes alive, voices echo through time, and untold narratives find their voice. Welcome to the Loyalist Connections Podcast, where we discover and capture the rich heritage of the African Nova Scotian community and beyond. Hosted by Laurice Downey, and Shawn Smith our passionate duo brings their expertise and dedication to reveal the captivating stories of our ancestors, shedding light on their resourcefulness, resi ...
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My podcast is here to open your minds. I want to help you understand that everything you need to get what you want in this world starts within you! Once you believe in yourself it doesn't matter who else does... BE GREAT. Support this podcast: https://podcasters.spotify.com/pod/show/rocko8/support
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Welcome to our podcast, which connects Charles Dickens’ portrayal of loyalty in A Tale of Two Cities with society’s current views of loyalty and how it has been affected by social media. A Tale of Two Cities stresses the importance of loyalty, whether it is loyalty to family as evidenced by Lucie supporting her father, or loyalty to an idea, as shown through the use of the code name Jacques in the revolution. We are looking to bring Dickens’ idea of loyalty into our current society by explor ...
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Born in NYC but now I call The “Dirty” South home. Living in both places has cultured me so Lets share experiences!!! Daddy duties, friendships and our professional lives take a toll on us But by sharing our stories we can save someone else the drama💯 For those who choose to take a chance and listen to me Thank You in advance.
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English podcast- 4th period Moises A. Angie O. Josh S. We believe that in order to succeed in life you have to do be dedicated to something. By dedicated we mean you have to willing to do what it takes to accomplish your goals through dedication and be loyal to what you want, because if you aren’t then you will be focused on other things and let distractions get in the way by stopping you from succeeding . We went to go ask people questions about their thoughts on how loyalty and dedication ...
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We are all called to be royalty; we are the kings and queens over our decisions, over our households, and over our empires. It is time that we stand up and stand by our commitments. We have to hold ourselves accountable for the promises we have made to ourselves. We are here to share motivation for the majestic you that is ready to shine forth. And to inspire loyalty to our commitments. We are in this together, and together we can do the impossible. Thanks for stopping by, I hope that you be ...
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Welcome to ”The Loyal Homes Podcast,” your go-to source for expert real estate advice, insights, and strategies. Join your hosts Tomm Dool, Managing Broker for The Fenton Group, and Chris Fenton owner of The Fenton Group and a professional Realtor with over 20 years of experience, as they guide you through the dynamic world of buying, selling, and investing in real estate. In each episode, we’ll delve into the nuances of the real estate market, sharing insider tips and practical knowledge to ...
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The Loyal Opposition
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Host: Len Assante
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Chuck and Roxy are back with special guests Ritz and Dina near Dinora to do a re-watch of the CBS short lived sitcom "Listen Up." Season 1 (Episode 1) Former sports commentator Tony Kleinman is the comical star-half of a TV-life show presenter duo with ex-jock Bernie Widmer, loaded with sports angles and terminology. Tony also has a syndicated news…
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Welcome back to The Loyal Sons Show: a safe, sun-shiney place for your Pitt Athletics fix. Capel Collapse: Pitt basketball has completely fallen apart, all but guaranteeing they will not be a participant in March Madness. What's next?: AD Allen Greene has some decisions to make about the future of the program. Kenny Pickett: Super Bowl Champion. Ha…
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In this episode, Dr. Joseph Michelli discusses the importance of building customer loyalty for sustainable business success. He outlines effective strategies such as consistently delivering reliable service, engaging customers beyond transactions, and creating emotional connections through gestures like surprise and delight—a concept he explored in…
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Leaders in Customer Loyalty: Brand Stories | How Applebee’s Date Night Pass is Redefining Romantic Dining
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Send us a text For many, Applebee’s is more than just your neighborhood bar and grill, it’s a place where lifelong memories are made. Whether it’s a first date, a post-game meal with teammates, or a family gathering, the brand has fostered deep emotional connections with its guests for generations. By focusing on personalization, relevance, and emp…
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Kate O' Brien has been the General Manager of Loyalty at Air New Zealand for the past five years. Kate leads and holds responsibility for the Loyalty business including strategy development and execution, partner relationships and negotiations, airline loyalty tiers and benefits, data and analytics and P&L ownership. Hosted by Carly Neubauer Show n…
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Leaders in Customer Loyalty: Industry Voices Featuring Mladen Vladic, Head of Products and Services for Loyalty at FIS
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Send us a text Loyalty programs are undergoing a transformation, driven by shifting consumer expectations, technological advancements, and an increased focus on delivering real value. As brands navigate this evolving landscape, they’re making bold moves to refine, reinvent, and, in some cases, completely overhaul their loyalty strategies. In this i…
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In Episode 45, Guest Host Dave Andreadakis, Chief Growth Officer at Bluewater, caught up with Joe Hodas from Wana Brands, and Len Llaguno from Kyros, at the recent Loyalty Summit CXM in Los Angeles. First up Dave and Joe discuss how the emerging cannabis industry is approaching customer loyalty.
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Winning over the fickle customer: Marigold CMO Ashley Deibert shares insights from the 2025 Consumer Trends Index (#650)
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The Wiser Loyalty podcast series is a joint production of Let’s Talk Loyalty and The Wise Marketer. Twice a month, WMG CEO Bill Hanifin and CMO Aaron Dauphinee bring you an interview with an executive who has transformed strategy into practical application to generate business results. Our guest today is Ashley Deibert, Chief Marketing Officer, Mar…
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Loyalty currency has become a massive parallel economy and big business for global brands. How can your company get in on the action? By exploiting the Currency Effect.توسط Loyalty Wired
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365. "Accouter WHAT??" - Mike Malloy
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Chuck and Roxy are FINALLY back with 3rd Wheel Sydney and open the show with a big announcement and putting a bow on the Oscars while getting Syd's take on the awards ceremony. Next it's time to "Meet the Littles" as our hosts welcome Mike Malloy to the podcast! (23:00) TWITTER: @MikeMalloy9 Then our hosts close out the show with this week's Friday…
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Leaders in Customer Loyalty: Executive Spotlight featuring Aly Blawat, Senior Director of Customer Strategy at Blain’s Farm and Fleet
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Send us a text Welcome to another Leaders in Customer Loyalty: Executive Spotlight, where we bring you insights from top executives driving innovation and excellence in customer engagement. Today, we’re thrilled to feature Aly Blawat, Senior Director of Customer Strategy at Blain’s Farm and Fleet. She is a seasoned leader in customer loyalty and th…
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In this episode, Dr. Joseph Michelli delves into the essential role of empathy in effective leadership. He shares practical tips for cultivating empathy, such as practicing active listening and understanding before acting and leading with compassion to build trust and inspire loyalty among teams and customers. Dr. Michelli explains how tailoring le…
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Setting Sail with Loyalty: How Cruises.com Rewards is Charting a New Course in Cruise Industry Engagement
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Send us a text Cruises.com has unveiled Cruises.com Rewards, the cruise industry’s first points-based loyalty program, offering travelers the flexibility to earn and redeem points on any cruise booked through their platform. This loyalty program is unique as it enables cruisers to immediately redeem their points for onboard credit, cash back, merch…
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Customer advocacy and emotional loyalty are driven by value-based alignment rather than product, service and price points. Explore a new take on customer loyalty from the latest whitepaper from Yuping Liu-Thompkins, Professor of Marketing at Old Dominion University and Director of Loyalty Science Lab. Her latest whitepaper: The Politics of Brand Lo…
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364.5 "191+31+362=" - WIll S. / Jason B. / Thomas B.
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Chuck and Roxy are back with another .5 episode this week and open with lot's of Oscar talk and announce their big contest winner! Next it's time for 5 Mediocre minutes as our hosts welcome back Episode 191 Will Saulsbery to the show as they talk all about his new book "You Wouldn't Believe me If I Told You", and reveal a new first for Chuck and Ro…
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Send us a text As part of the Leaders in Customer Loyalty: Industry Voices series, we had the opportunity to speak with Alexa Pak, Customer Success Lead of EMEA at Talon.One. Pak brings extensive expertise in helping brands enhance their loyalty programs through strategic innovation and personalization. In this discussion, she shares her insights o…
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In Episode 44, Guest Host Marc Berman, CEO and Managing Partner at The Mallett Group, chats with Jodi Rausch, Managing Director at Concentrix Catalyst. Dave Andreadakis from Bluewater then chats with Roger Williams from Marigold, about the impact AI will have on loyalty operations. First up – Marc and Jodi discuss how to work with brands to bring l…
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today’s topic is an industry favourite – we’re here to talk about “Profitability in Loyalty and Strategies for extracting MAXIMUM value from Your Programme.” Our guest is Priyanka Lakhani who is a Senior VP at the Collinson Group. Coll…
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In our latest podcast, David Canty, Pavel Loss, and Iain Pringle dive into the strategies, challenges, and best practices for managing major program transformations. With expertise from JetBlue, IAG Airlines, Shell, IHG, and Starwood Hotels, this conversation is a must-listen for anyone navigating loyalty program evolution this year.…
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Leaders in Customer Loyalty Executive Spotlight: Amy Barnett, Vice President of Digital Experience and Loyalty at Cracker Barrel
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Send us a text In our first Executive Spotlight of the year Loyalty360 CEO Mark Johnson dives into an energizing conversation with Amy Barnett, the Vice President of Digital Experience and Loyalty at Cracker Barrel, as part of the Leaders in Customer Loyalty Series. From spearheading a loyalty program that now drives 30% of Cracker Barrel’s sales t…
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364. " Meet me in the medical tent" - Andy Pasternak
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Chuck and Roxy are back from their big ski trip with a new episode and open talking all about it. Next it's time to "Meet the Littles" as our hosts welcome Andy Pasternak to the podcast. (22:30) FACEBOOK: Andy Pasternak TWITTER (X): @RenoDrew BLUESKY: @tubadrew.bsky.social FUTURE PODCAST: "Meet me in the medical tent" Then our hosts close out the s…
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In this episode, Dr. Joseph Michelli discusses how brands like The Ritz-Carlton and Zappos cultivate customer loyalty through shared values and emotional connections. He emphasizes the importance of defining and living your brand’s core values, showcasing authenticity, and engaging customers meaningfully to align deeply with their values and needs.…
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Send us a text Customer loyalty in the grocery industry is no longer just about discounts and rewards points. It is about creating meaningful connections and offering tangible value in ways that truly resonate. United Supermarkets has embraced this shift by blending gamification, digital engagement, and health-focused initiatives to drive deeper cu…
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In this episode Charlie Hills interviews Kate Wheaton, the Head of Strategy for Ogilvy One. Through her long career, Kate has worked on some of the UK’s most effective and loved loyalty programmes for brands such as Sainsbury’s, Tesco, Boots, Vodafone, British Airways, Waterstones and Pets at Home. She enjoys the combination of strategic rigour and…
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Leaders in Customer Loyalty: Industry Voices: Don Smith, Chief Consulting Officer at Capillary
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Send us a text Loyalty programs have evolved far beyond simple points and rewards. In an era where consumers expect hyper-personalized experiences and seamless omnichannel interactions, brands must rethink how they engage and retain customers. From leveraging AI to recalibrating business models, staying ahead requires both innovation and strategic …
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In Episode 43, Guest Host Lars Holmquist, Managing Partner at The Mallett Group, chats with Pam Piligian, Chief Marketing Officer at Navy Federal Credit Union, and Dave Canty, Head of Loyalty at Bilt, at the recent Loyalty Summit CXM in Los Angeles. First up – Lars and Pam discuss how Navy Federal is implementing a loyalty proposition without point…
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The Wiser Loyalty podcast series is produced in partnership between Let’s Talk Loyalty and The Wise Marketer™. Throughout 2024, Wise Marketer Group's (WMG) CEO, Bill Hanifin, and CMO, Aaron Dauphinee, shared their insights on topics inspired by courses from the Loyalty Academy's™ Certified Loyalty Marketing Professional™ (CLMP™) curriculum. In 2025…
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In this episode of the Customer Experience Bus, Dr. Joseph Michelli sits down with Lindsay Igoe (Head of Experience and Brand Strategy at Reshop) to explore a critical yet often overlooked aspect of online shopping—handling returns and optimizing the post-transaction experience. While businesses focus heavily on attracting and converting customers,…
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Is Costco the platonic ideal of a customer-centric business model? Join us as we explore the joys of the world's third-largest retailer.توسط Loyalty Wired
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In this episode, Dr. Joseph Michelli explores the critical balance between artificial intelligence (AI) and human interaction within customer experience strategies. Drawing from his consultancy with prominent customer-focused brands like Zappos and Mercedes-Benz, Dr. Michelli shares actionable insights on how businesses can leverage AI for efficien…
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363.5 "1-877-Books for kids" - Arch Campbell
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Chuck and Roxy are back and open with some notes, announcements and a few more quick movie reviews. Next they welcome back to the podcast Episode 214 Arch Campbell! (18:30) We get to talk all about his new book and this years Oscars Awards. BOOK: "The Accidental Critic" WEBSITE: https://politics-prose.com PHONE: 202-364-1919 Arch Campbell spent 40 …
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today's episode features a truly global loyalty perspective coming from Indonesia, which is in fact the 4th most populous country in the world! Our featured brand is one of the largest retail conglomerates in Indonesia with nearly 200 …
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In Episode 42, Guest Host Dave Andreadakis, Chief Growth Officer at Bluewater, chats with Brad Macdonald, Vice President of Loyalty Strategy at Epsilon, and Yuping Liu-Thompkins, Founder & Director of Loyalty Science Lab at Old Dominion University at the recent Loyalty Summit CXM in Los Angeles. First up – Dave and Yuping Liu-Thompkins discuss how …
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This episode is in Spanish and is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. En el episodio de hoy está con nosotros Cristian Ortiz, CEO de LATAM Pass, uno de los programas de viajero frecuente más grande de Latinoamérica con 49 millones de socios. Nos describe cómo ha evolucionado el programa…
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363. "Tony Kornheiser...PTI Guy" - Andrew Boyle
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Chuck and Roxy are back and open the show with a recap of their Valentine's Day, some announcements, and a quick movie recap of "A Complete Unknown." Next it's time to "Meet the Littles" as our hosts welcome Andrew Boyle to the podcast. (20:00) Social Media: @DruBoyle Then our hosts close out the show with The Friday 5 (by Matt Lowy Ep.272) and you…
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In this episode, Dr. Joseph Michelli delves into the modern challenges of attracting and retaining top talent, drawing on his extensive experience with companies renowned for their people-first cultures, such as Zappos and Mercedes-Benz. He outlines effective strategies for building a purpose-driven workplace, enhancing employee experience, and mai…
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Send us a text In a beverage industry dominated by coffee culture, iced tea is making a bold statement, thanks to HTeaO. The rapidly growing franchise has transformed a traditionally home-brewed beverage into a sought-after, in-store experience that fosters both emotional and transactional loyalty. We recently sat down with Heath Nielsen, President…
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The Wiser Loyalty podcast series is a joint production of Let’s Talk Loyalty and The Wise Marketer. Throughout 2024, WMG CEO Bill Hanifin and CMO Aaron Dauphinee shared their insights on topics inspired by courses from the Loyalty Academy™’ Certified Loyalty Marketing Professional™ (CLMP™) program. In 2025 we shift from this academic focus to seek …
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Chuck and Roxy are back and open with a very quick recap of the Super Bowl (Commercials) and some more details about their upcoming "ski" trip? Next it's time to "Meet the Littles" as our hosts welcome Thomas Bogert to the podcast! (15:30) We get to hear all about his new Facebook page called "Flushed the mouse." FACEBOOK: Search Thomas R. Bogert /…
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In Episode 41, Founder & CEO of the Wise Marketer Group – Bill Hanifin, chats with Jodi Daniels, Founder & CEO of Red Clover Advisors, and Whitnee Hawthorne, Global Head of Travel & Hospitality at Snowflake at the recent Loyalty Summit CXM in Los Angeles. First up – Bill and Jodi discuss the importance and relevance of Trust and Privacy in loyalty …
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