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"AI Innovation meets AppExchange: Expert Insights from Leaders in the Ecosystem" is a bi-weekly podcast that explores the impact of AI on the AppExchange ecosystem, challenges faced during implementation, opportunities for product development, and ethical considerations. Hosted by Jakub Stefaniak, the VP of Technology Strategy and Innovation, the podcast features conversations with entrepreneurs and executives from ISV or OEM AppExchange partners. The podcast follows a one-on-one conversatio ...
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How is Generative AI Shaping Competitive Intelligence in Salesforce? What Impact Does OpenAI Integration Have on Product Functionality? How Does Kompete.ai Address Ethical and Compliance Challenges in AI? In this insightful episode, Jakub Stefaniak hosts David VanHeukelom, founder of Kompete.ai, to discuss the transformative role of generative AI i…
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In this podcast episode, Jakub Stefaniak interviews Fernando Israel, CEO at Kognoz. The conversation revolves around strategies for AI integration, ways to differentiate in an AI-driven market, and ethical considerations when incorporating AI into business applications. Fernando shares insights on the impact of AI in the business application landsc…
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What are the challenges and considerations in monetizing AI features within Salesforce applications? How can companies balance the cost implications of AI with the need to provide substantial added value to their customers? What are the key factors to consider when integrating Gen AI into Salesforce applications? In this podcast episode, Jakub Stef…
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How is Generative AI Transforming the Salesforce AppExchange Ecosystem? What Strategies Can ISVs Employ to Differentiate in an AI-Driven Market? How Do Ethical and Compliance Challenges Shape AI Integration in Business Applications? In this episode, Jakub Stefaniak talks with Krishna Tata, who has a rich background in developing products for Salesf…
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How can AI improve the recruiting process, from CV review to candidate scoring? How to comply with international legal regulations, especially regarding data privacy and the use of artificial intelligence? What are the best practices to combat bias? In this episode, Jakub Stefaniak speaks with Evgenii Pavlov, the founder and CEO of flair, a Salesfo…
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What is the potential of AI in data management? How can AI help with classifying data? Which AI tools can help in the service department's internal operations? In this episode, Jakub Stefaniak chats with Andrew Hart, VP of Services at Own , a company that provides data backup solutions for Salesforce. They discuss the evolution of OwnBackup, which …
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How can the few-shot technique enhance the quality of generative AI output? How can decoupling metadata help prevent issues with token limits? How can you implement a zero-trust environment in an AppExchange app? In this episode, Jakub Stefaniak hosts Bill Appleton, the CTO at Metazoa. They discuss Metazoa's main product, Snapshot, designed to help…
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How can the soft limits of AI-generated words aid in establishing your product's pricing? How does the token limit correlate to the number of words? What are some strategies for tackling the challenges of file processing on the Salesforce platform? In this episode, Jakub Stefaniak interviews Michael Leach, the Founder and CEO of iDialogue. They dis…
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What is required to obtain AI patents for an innovative DevOps and Testing Platform? How much does Copado anticipate generative AI will boost their users' productivity? How can vector databases contribute to creating an enhanced training and support experience for your users? In this episode, Jakub Stefaniak has a conversation with Federico Larsen,…
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In this episode, Jakub Stefaniak has a conversation with Nikita Prokopev, who is the founder of Pharos. While observability has been around for a while, Pharos AI's focus is on providing context-driven visibility into Salesforce errors and troubleshooting tools. Nikita explains how they have evaluated various LLMs and found the most effective for t…
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In this episode, Jakub Stefaniak interviews Neil Kostecki, VP of Product at Coveo, an AI platform that offers search recommendations and personalization across various systems, including Salesforce. Neil discusses Coveo's evolution over the past ten years, focusing on their transition to advanced models and real-time personalization. He highlights …
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In this episode, Jakub Stefaniak has a conversation with Lorenzo Frattini, who is the founder and CEO of Clayton. Clayton is a software service that automates code review specifically designed for developers working with Salesforce. Lorenzo talks about how generative AI could potentially revolutionize static code analysis. He explains how Clayton c…
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In this episode, Jakub Stefaniak interviews Richard Clark, Chief Strategy Officer at Provar. They discuss Provar's products for continuous quality and their integration with Salesforce. Richard talks about Provar's use of AI in their testing processes and how they leverage algorithms and AI platforms for test generation and execution. He explains t…
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In this episode, Jakub Stefaniak interviews Andrey Vyshlov, Chief of Staff at ProvenWorks, a company that develops applications for Salesforce. They discuss ProvenWorks' unique approach as an ISV, creating small apps to solve specific use cases in the Salesforce ecosystem. Andrey explains how their products target Salesforce admins and help make th…
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Episode 4: Luis Segredo, CEO at Data Travel - AI and the Future of CRM in the Hospitality Industry
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In this episode, Jakub Stefaniak interviews Luis Segredo, a leader in the hospitality software industry and creator of Hapi, an integration platform for hotel systems that streamlines data and builds a consolidated customer view in Salesforce. They discuss the potential of AI in the hospitality sector, the importance of data-driven decision-making,…
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In this episode, Jakub Stefaniak interviews Ian Gotts, co-founder of Elements.cloud, a platform that helps users make intelligent decisions about changes to Salesforce. They discuss the potential of AI, the importance of documentation, and the challenges of implementing AI in their product. Ian emphasizes that AI should be seen as an augmentation t…
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In this episode, Jakub Stefaniak interviews Luca Benini, co-founder of Native Video, a company revolutionizing Salesforce with their AI-powered audio note-taking tool, Alfred. Discover how Alfred is connected to "black videos”, simplifies data entry, improves CRM quality, and prepares businesses for the AI-driven future. Luca believes that in a few…
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In this episode, Jakub Stefaniak interviews Ragnar Fjölnisson, founder of Kaptio, a company focused on providing a versatile platform for premium multi-day travel. They discuss the role of artificial intelligence (AI) in the Salesforce ecosystem and how it can benefit Kaptio's product strategy. Ragnar shares his insights on the potential impact of …
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Hello and welcome to Artificial Intelligence Innovations meets AppExchange, the bi-weekly show that explores the impact of AI in the Salesforce ecosystem. I'm Jakub Stefaniak, Salesforce Certified Technical Architect and VP of Technology Strategy and Innovation at Aquiva Labs. At Aquiva, we help AppExchange partners accelerate their adoption of the…
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