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Machine learning and artificial intelligence are dramatically changing the way businesses operate and people live. The TWIML AI Podcast brings the top minds and ideas from the world of ML and AI to a broad and influential community of ML/AI researchers, data scientists, engineers and tech-savvy business and IT leaders. Hosted by Sam Charrington, a sought after industry analyst, speaker, commentator and thought leader. Technologies covered include machine learning, artificial intelligence, de ...
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AI Chat is the podcast where we dive into the world of ChatGPT, cutting-edge AI news and its impact on our daily lives. With in-depth discussions and interviews with leading experts in the field, we'll explore the latest advancements in language models, machine learning, and more. From its practical applications to its ethical considerations, AI Chat will keep you informed and entertained on the exciting developments in the world of AI. Tune in to stay ahead of the curve on the latest techno ...
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This is the podcast where top K-12 education leaders and experts explore how AI is reshaping teaching, learning, and school leadership—one real story at a time. Hosted by Aaron Feuer, CEO and Co-Founder of Panorama Education, each episode offers a roadmap for implementing AI in your school or district, along with tools, lessons learned, and practical strategies you can bring to your team. You’ll hear directly from leaders applying AI to solve big challenges like chronic absenteeism, literacy ...
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Innovation Pulse is your quick, daily brief of the latest news in AI, startups, cleantech, and auto. Each episode also includes a segment for learning interesting concepts in AI, product development, and entrepreneurship. Ideal for quick updates, this podcast is a springboard to the EnlightMe app, your personalized learning hub. The app features over 25 topics ranging from Health to Crypto and Product Development. Download the app at enlightme.ai/mobile #AI #GenerativeAI #Startups #Innovatio ...
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Talkpal is a AI-powered english tutor. Users can chat about an unlimited amount of interesting topics either by writing or speaking while receiving messages with a realistic voice. The engaging experiences like Chat, Roleplays, Characters, Debates, Call Mode, Sentence Mode, and Photo Mode enable users to practice over 57 languages. Talkpal was founded with the belief that language learning should not be a luxury and be accessible to everyone across the whole world. Talkpal website: https://t ...
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The AI Attention Podcast with Gemma Touchstone is where entrepreneurship, personal branding, and artificial intelligence collide. If you’re a small business owner, influencer, or creator who’s tired of content burnout but ready to scale your brand, this is your roadmap. Each episode explores how AI can give you back your time, amplify your message, and finally get the attention your business deserves. From building your own AI avatar to launching a podcast with your digital twin, from market ...
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A4N — the Artificial Neural Network News Network — is a lighthearted podcast covering the latest developments in artificial intelligence, machine learning, and data science, in which we both introduce technical aspects of these advances, as well as their social implications. The intended audience is anyone interested in automation, A.I., or the future, with brief sections catering especially to professionals working in the fields of data science or software engineering.
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Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂 Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains: 1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash 2)Artificial Intelligence (AI), Data Engineering, Enterprise Architecture 3) Technology & Business Thought Leadershi ...
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Artificial intelligence is transforming the way we work, think, and learn- but what does that mean for students and educators today? Join Mish Boutet, uOttawa's digital literacy librarian, for a thought-provoking three-part podcast series exploring the rapidly evolving world of AI. Each episode features a one-on-one conversation with leading professors and scholars who discuss where this technology is headed, social reactions to its rapid rise, and how we can use it effectively. Is AI a tool ...
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Imagine the ideal futuristic school, with a Digital Creativity Lab at the center! Students are highly engaged in dynamic, interdisciplinary projects, utilizing AI and digital media technologies to design, research, experiment and problem-solve in real world contexts. Traditional education, based in passively receiving and retaining information, has evolved into an exciting and active adventure that unleashes student learning into limitless possibilities! Site https://www.dainolsen.com/ Book ...
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In this episode, we dive into the most bizarre and eye-opening tech unveiled so far at CES 2026, from quirky gadgets to innovations that seem straight out of a sci-fi movie. I break down what makes each one so unusual and why it caught the world’s attention. Get the top 40+ AI Models for $20 at AI Box: ⁠⁠https://aibox.ai AI Chat YouTube Channel: ht…
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Moving from exploring AI tools to leading AI strategy in education is one of the most important—and challenging—transitions for today’s school and district leaders. While many are excited about the possibilities of AI, few know how to transform that curiosity into a clear, actionable AI vision for their schools. In this episode, Dr. Julia Rafal-Bae…
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This episode examines how automotive organizations unlock value by integrating customer, vehicle, and product data into a unified operating view. We explore why disconnected data systems limit personalization, service optimization, and lifecycle engagement. The discussion highlights how integrated data enables smarter ownership experiences, predict…
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Today, we're joined by Aakanksha Chowdhery, member of technical staff at Reflection, to explore the fundamental shifts required to build true agentic AI. While the industry has largely focused on post-training techniques to improve reasoning, Aakanksha draws on her experience leading pre-training efforts for Google’s PaLM and early Gemini models to…
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NVIDIA Boosts MoE AI Model Performance Tenfold with GB200 NVL72 Configuration Google Workspace Studio Launches for No-Code AI Task Automation Microsoft Faces Challenges in AI Adoption Amid Customer Hesitation and Sales Setbacks Anthropic Plans Major IPO, Seeks Valuation Over $300 Billion in AI Race OpenAI CEO Declares "Code Red" to Enhance ChatGPT …
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In this episode, we break down why Yann LeCun is leaving Meta after admitting Llama 4 benchmarks were manipulated and internal trust collapsed. In this episode, we explain why LeCun believes large language models are a dead end and how his new startup plans to replace them with world models and a radically different vision for AI. Get the top 40+ A…
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In this episode, we break down how Nvidia has turned its AI-driven revenue surge into an aggressive startup investing spree, participating in dozens of huge venture rounds and reshaping the broader AI ecosystem. In this episode, we also look at Nvidia’s headline-making backing of OpenAI, the scale of those bets, and what this investing strategy sig…
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This episode explores the shift from attention-based digital models to an economy built on algorithmic trust. We discuss how influence, discovery, and decision-making increasingly occur through intelligent systems rather than direct human choice. The conversation highlights why trust, transparency, and credibility now determine visibility and succe…
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This episode focuses on how utilities modernize customer experience by unifying asset, operational, and customer data. We explore why legacy utility systems struggle with responsiveness, transparency, and trust. The discussion highlights how integrated data enables proactive service, outage communication, and regulatory alignment. Listeners will ga…
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This episode explores why fragmented CRM systems fail to deliver cohesive customer experiences and how business architecture provides a more durable solution. We discuss how disconnected tools, teams, and metrics create operational blind spots that undermine growth and trust. The conversation highlights how business architecture aligns strategy, pr…
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This episode examines how agentic AI transforms traditional, episodic sales processes into a continuous, adaptive revenue engine. Rather than relying on static forecasts, manual handoffs, and delayed insights, agentic systems enable organizations to sense, decide, and act across the entire revenue lifecycle in real time. We discuss how autonomous a…
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This episode outlines what it means to become an AI-centric enterprise—not by deploying tools, but by redesigning how the organization operates. We explore how leadership, governance, talent, and execution models must evolve as AI becomes embedded in daily decision-making. The discussion addresses why traditional hierarchies and approval chains str…
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This episode explores how enterprises must rethink architecture in a world defined by massive data volumes, real-time decision-making, and continuous intelligence. We discuss why traditional system designs collapse under zettabyte-scale complexity and how modern architectures prioritize integration, governance, and adaptability. The conversation hi…
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This episode focuses on designing safety into autonomous systems from inception. We discuss determinism, constraint models, and formal safeguards. The conversation highlights why reactive controls are insufficient. Listeners will gain a deep understanding of proactive safety architecture. This episode is essential for regulated and high-risk enviro…
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This episode dives into how AI agents are reshaping commerce by automating decision-making across complex buying and selling motions. We explore how intelligent agents support account planning, deal configuration, pricing decisions, and customer engagement—dramatically reducing friction for both sellers and buyers. The discussion illustrates how mu…
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This episode explores why customer experience cannot be optimized in isolation from the broader value chain. We discuss how misalignment between marketing, sales, operations, and service creates friction that customers immediately feel. The conversation highlights how integrating CX into supply, fulfillment, pricing, and service execution improves …
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This episode explores how humans and agents collaborate effectively. We discuss escalation design, shared accountability, and trust boundaries. The conversation highlights why hybrid models outperform full automation. Listeners will gain insight into designing productive human–agent systems. This episode reframes AI as a workforce multiplier. Podca…
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This episode breaks down the seven foundational pillars that define effective customer experience in modern marketing ecosystems. We explore how data, orchestration, personalization, measurement, and governance work together to create consistent, scalable engagement. The discussion highlights why fragmented MarTech stacks fail to deliver value with…
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In this episode, we explore why traditional CRM systems struggle to keep pace with modern customer expectations and how agentic AI fundamentally changes that equation. Static records, delayed updates, and manual workflows are replaced by intelligent systems that continuously interpret customer signals and recommend actions in context. We discuss ho…
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This episode examines what separates effective enterprise data strategies from costly, underperforming initiatives. We explore why data value emerges not from accumulation, but from alignment with decision-making, execution, and accountability. The discussion addresses common pitfalls such as siloed ownership, unclear governance, and misaligned inc…
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This episode provides a deep look into the architecture and operating model of an agentic CRM environment. We examine how specialized agents—spanning sales assistance, lead generation, content creation, service escalation, and knowledge management—work together as an integrated system. Rather than replacing humans, these agents augment teams by han…
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This episode examines how CRM and customer data platforms work together to create cohesive, intelligent experiences. We explore why treating these systems independently limits insight and execution. The discussion highlights how synchronization enables real-time personalization, operational alignment, and strategic clarity. Listeners will gain a pr…
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This episode examines why many CX initiatives stall despite significant investment. We introduce four defining CX outcomes that distinguish organizations that truly transform from those stuck in incremental improvement. The discussion explores how misaligned incentives, fragmented ownership, and surface-level metrics reinforce inertia. Listeners wi…
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This episode focuses on the role of advanced AI algorithms in reshaping CRM and customer experience strategies. We explore how predictive models, pattern recognition, and adaptive learning systems enable organizations to anticipate customer needs rather than simply react to them. The conversation covers how algorithms power personalization, churn p…
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This episode explores why customer experience is often the missing link in post-merger integration. We discuss how fragmented systems, brands, and processes create confusion that undermines deal value. The conversation highlights how a CX blueprint aligns customer journeys, data, and execution across merged entities. Listeners will gain insight int…
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This episode focuses on what it truly takes to build AI systems that enterprises can trust at scale. We walk through the full AI lifecycle—from design and development to deployment, monitoring, and continuous validation—highlighting why trust cannot be bolted on after the fact. The discussion explores how bias, drift, opacity, and unmanaged autonom…
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In this episode, we explore how high-tech companies bring together fragmented data universes to drive smarter engagement and execution. We discuss why siloed product, usage, sales, and service data prevents organizations from seeing customers holistically. The conversation highlights how unified data architectures enable faster insights, coordinate…
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In this episode, we examine why brand trust today is earned through proof rather than promises. Marketing narratives alone are no longer sufficient—customers, regulators, and stakeholders demand evidence embedded in operations, data, and experience delivery. We discuss how organizations undermine brand equity when claims outpace execution and how c…
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This episode positions agentic systems as foundational enterprise infrastructure. We explore how agency changes execution, governance, and scale. The discussion highlights why organizations must architect for agency deliberately. Listeners will gain a strategic view of autonomy as infrastructure. This episode ties together the agentic transformatio…
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This final episode synthesizes the agentic enterprise vision. We explore how operating models, governance, and architecture converge to support autonomy at scale. The discussion highlights structural transformation rather than incremental change. Listeners will gain a holistic understanding of what it means to engineer an agentic enterprise respons…
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In this episode, we discuss why AI can no longer be treated as a technology initiative or isolated innovation effort. Instead, AI strategy is enterprise transformation—reshaping operating models, governance, risk management, and leadership accountability. We explore the dangers of fragmented adoption, unmanaged autonomy, and disconnected data strat…
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This episode focuses on the architectural foundations required to support AI-driven customer experience and CRM systems. We discuss how organizations move beyond point solutions to integrated architectures that support intelligence, governance, and continuous learning. The conversation highlights key design principles such as modularity, explainabi…
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This episode explores how retailers use customer data platforms to compete in highly dynamic markets. We discuss why personalization, speed, and consistency are now baseline expectations. The conversation highlights how unified customer intelligence supports merchandising, marketing, and experience design. Listeners will learn how data-driven retai…
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This episode introduces a sensory model of organizational strategy—how enterprises perceive signals, interpret meaning, and respond effectively. We explore why many organizations fail not from lack of intelligence, but from poor sensing and delayed response. The discussion connects strategy to awareness, feedback loops, and execution readiness. Lis…
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This episode explores how integrated customer experiences drive exponential revenue growth. We discuss why disconnected touchpoints create friction, churn, and missed opportunities. The conversation highlights how alignment across sales, service, and product engagement unlocks compounding value. Listeners will learn how experience integration impro…
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This episode explores how context—not just data—must be governed and shared across agentic systems. We discuss how universal context exchange prevents fragmentation, hallucination, and inconsistency. The conversation highlights schema stewardship, mediation, and enterprise-wide understanding. Listeners will gain clarity on how context architecture …
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This episode introduces the foundational architecture behind enterprise-grade multi-agent systems. We explore how orchestration, reliability, and governance must be designed upfront to avoid uncontrolled autonomy. The discussion highlights how agents collaborate, escalate, and remain observable within complex enterprises. Listeners will gain a clea…
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This episode explores trust as a system property rather than a policy statement. We discuss enforcement, verification, and accountability mechanisms. The conversation highlights why trust must be engineered, not assumed. Listeners will gain a concrete framework for trustworthy autonomy. This episode anchors agentic AI in enterprise-grade governance…
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This episode examines how knowledge must be structured for agentic systems to reason reliably. We explore why ungoverned knowledge leads to inconsistency and risk. The discussion covers ontologies, provenance, and lifecycle control. Listeners will gain insight into how knowledge architecture enables trustworthy decision-making. This episode connect…
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This episode focuses on identity and authority in autonomous systems. We explore how agents are authenticated, constrained, and audited. The discussion highlights why unmanaged identity creates existential risk. Listeners will gain insight into how identity architecture underpins trust and safety. This episode is critical for security and governanc…
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This episode dives deep into execution-layer architecture for multi-agent systems. We discuss control planes, choreography, and escalation paths. The conversation highlights why execution design determines resilience and predictability. Listeners will gain a systems-level understanding of how autonomous agents operate coherently. This episode is es…
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This episode focuses on how enterprises operate agentic systems safely in production. We discuss lifecycle management, observability, rollback mechanisms, and failure containment. The conversation highlights why runtime governance is essential once agents act independently. Listeners will gain insight into how AgenticOps enables control without sac…
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This episode examines cost as a first-class governance concern in agentic systems. We explore economic control planes, usage limits, and policy enforcement. The discussion highlights why financial oversight must be embedded in architecture. Listeners will gain insight into preventing uncontrolled spend and system abuse. This episode connects autono…
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In this episode, we explore how OpenAI is shifting its focus toward audio technologies and what that means for the broader tech industry as Silicon Valley increasingly questions the dominance of screens. We break down why audio is becoming a strategic battleground and how this shift could change the way we interact with AI and devices. Get the top …
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In this episode, we break down how Fal released its own version of the Flux 2 image generator that’s reportedly 10x cheaper and 6x more efficient than alternatives. In this episode, we explore what these cost and efficiency gains could mean for developers, startups, and the broader AI image generation market going into the new year. Try Delve: http…
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In this episode, we break down why venture capitalists are once again claiming that next year will finally be the turning point for enterprise AI adoption. In this episode, we look at the data showing why most companies still aren’t seeing ROI from AI, and whether 2026 is genuinely different or just another repeat prediction. Try Delve: https://del…
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In this episode, we break down Meta’s acquisition of Singapore-based startup Manus AI for $2 billion, what this means for AI agents, and how it fits into Meta’s broader AI strategy. We explore why this deal matters and what it could signal for the future of AI assistants in consumer and enterprise products. Try Delve: https://delve.co/ Get the top …
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In this episode, we cover OpenAI’s search for a new Head of Preparedness and what the role is responsible for inside the company. We break down why preparedness matters for advanced AI systems and how this hire fits into OpenAI’s broader safety strategy. Try Delve: https://delve.co/ Get the top 40+ AI Models for $20 at AI Box: ⁠⁠https://aibox.ai Jo…
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In this episode, we break down why OpenAI says AI-powered browsers may always be vulnerable to prompt injection attacks. We explain what prompt injection is, why it’s so difficult to fully prevent, and what this means for the future of AI agents on the web. Try Delve: https://delve.co/ Get the top 40+ AI Models for $20 at AI Box: ⁠⁠https://aibox.ai…
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In this episode, we cover Claude’s Chrome plugin becoming available to all paid users and what the rollout means for everyday workflows. We also break down the potential security and privacy risks tied to browser-based AI tools and why users should be cautious as adoption accelerates. Try Delve: https://delve.co/ Get the top 40+ AI Models for $20 a…
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