In this episode I discuss what a customer ultimately wants is a partner, and not only a provider of goods and services. And then provide three areas that can aid in developing a long term partnership. Communication. Proficiency. Resourcefulness.

Here are five areas to start with, when troubleshooting a pulse jet dust collector or Baghouse. It is not an exhaustive list, but the most common points I have found to cause a high differential pressure.

Risk mitigation and dropping a paper towel roll have something in common. If dropped with the correct mitigation tactics in place. The unfurling paper towel roll won't go as far and be easier to fix. This is true with projects when new ideas are being implemented.

Win is an interesting word but the acronym it forms gives its meaning depth.