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White Hats

Texas Monthly

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From Texas Monthly comes a story of the Wild West, the first American superheroes, the legendary riders in white hats, Los Diablos Tejanos—the Texas Rangers. “White Hats” tells the true history of these larger-than-life rangers, who have become one of the defining symbols of the state. Join host Jack Herrera as we explore the fantastical tales of Ranger legends like Jack Coffee Hays, who rode into battle with the Lipan Apache chief Flacco, and Frank Hamer, who hunted down the outlaws Bonnie ...
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Welcome to the Best of the Best in Franchising Podcast where in each episode, we talk with a specific leader in franchising who has accomplished remarkable feats and led the way in their franchise brand. We'll discuss how they got started in franchising, a little bit about their chosen franchise brand, what they love most about franchising, and more about what has helped them to be one of the best of the best in the franchise industry.
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In this episode, I interview David Manley of ProLift Doors with Premium Service Brands in Amarillo, Texas. David worked as a retail manager for Wal-Mart / Kroger for many years before he and his wife decided to start their own business. After investigating three franchise brands, they decided to join the Premium Service Brands family and join ProLi…
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In this episode, Belinda Wiesehan shares her story about how she and her husband John decided to join the 360° Painting franchise with Premium Service Brands. They started their business in Charlotte, North Carolina and ran both territories in both areas for a year and a half. They sold the Charlotte territory in May of 2022 and transitioned their …
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In this episode, I talk with Barbara Reguero about her transition from working on Wall Street for 23 years to owning a Maid Right franchise with Premium Service Brands. Barbara shares her story about how she has grown her business since she started it in February of 2015, her thoughts on being awarded the Franchisee of the Year in 2020 during a cha…
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In this episode, I talk with Edwin Greer about his start in franchising after a career in the military and how he has grown his franchise portfolio with two brands to a total of 53 locations with his business partner. He shares lessons he has learned along the way, how he improved his leadership skills to have better employee retention, how he has …
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In this episode, I talk with Dez and Jesse Herrera of 360 Painting and House Doctors with Premium Service Brands in Raleigh, North Carolina. They purchased an existing 360 Painting franchise and added on a House Doctors franchise. They share their story, how they got started, lessons they've learned since joining the franchise, and what they like m…
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In this episode, I talk with Arica and Rodney Clay who started a Cheeky Monkeys franchise in Highland Village, Texas. They share their story about how they got started, why they chose Cheeky Monkeys, and the benefits they've found from being one of the first franchisees in the United States with the Cheeky Monkeys brand which was originally started…
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In this episode, I talk with Bruce Morgan, who started a Kitchen Tune-Up franchise with his wife in Colorado Springs, Colorado nearly 30 years ago and today is the franchise business coach for new franchisees in the Kitchen Tune-Up franchise system with Home Franchise Concepts. Bruce shares his story about how he got into franchising, lessons he ha…
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In this episode, I talk with Jesus Barrios about The Grout Medic franchise which he and his father Harold started in November of 2006 (which was acquired by Premium Service Brands in 2021). Since then, they have added a Kitchen Wise / Closet Wise franchise in May of 2024 and are opening a 360° Painting franchise in June of 2024. Jesus shares his fa…
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In this episode, I talk with Frank Fiume, founder of i9 Sports about the start of his franchise, how he grew his business, lessons he learned from challenging times in the business, and key lessons that he shares in his excellent book Running with My Head Down. This is a fascinating discussion about what it takes to be successful in franchising and…
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In this episode, I talk with Dr. John Hayes, Titus Chair for Franchise Leadership at Palm Beach Atlantic University in West Palm Beach, Florida. Dr. Hayes talks about his background in journalism and how he got involved with franchising. Dr. Hayes was introduced to the franchise community in 1979 while an assistant professor at Temple University in…
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In this episode, I talk with Larry and Svetlana Fussell of the Gotcha Covered franchise, which they started in Winter Garden, Florida. They talk about their experiences of getting into franchising (which Svetlana did first with a tutoring franchise which she later sold) once Larry's Gotcha Covered franchise got started. They share lessons they've l…
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In this episode, I interview Mark Boyd who owns a House Doctors and 360° Painting franchise in Evans, Georgia (just outside of Augusta, Georgia). Additionally, he has just added four new brands with Premium Service Brands (Kitchen Wise / Closet Wise, Window Gang, ProLift Doors, and Grout Medic). Mark shares his story about how he got started with H…
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In this episode, I talk with Terri Reiff, who started her first Stretch Zone franchise in 2017. She has owned as many as 11 franchise locations and recently has sold several locations so that she can focus on her granddaughter. Terri's story is an inspiring example of the power of franchising and growing a successful operation across multiple locat…
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In this episode, I talk with Matt Skellan of Kitchen Tune Up and Bath Tune Up in Columbus, Ohio. He acquired an existing Kitchen Tune Up franchise in June of 2022, added a Bath Tune Up franchise and has grown the business significantly from then until now. Matt shares his story about how he decided to get into franchising and why he chose to join K…
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In this episode, I talk with Ryan Laird, who started the association pillar with Property Management Inc. (PMI) with his father Paul Laird in early 2020. Ryan shares their story about how they got started, what they've like most about working with PMI as they've grown, lessons they've learned, and the advantages to starting a business with a franch…
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In this episode, I talk with Mike Nonelle with the Fibrenew franchise in Hollywood, Florida. Mike shares his story about his background in the film and TV industry and why he chose to join Fibrenew of the different business concepts that he considered. He discusses how he got started in March of 2020, what he loves most about the franchise, how the…
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In this episode, we talk with with Eduardo Esquivel and Gabriela Cerrillo in Cincinnati, Ohio and the northern Kentucky area who joined the 360° Painting franchise with Premium Service Brands in July of 2020. They talk about how they discovered 360° Painting and why they chose to join them and Premium Service Brands, how their business has grown si…
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In this episode, I talk with Bart Williams, who has been a House Doctors franchisee for 18 years. Bart talks about his decision to get into franchising with House Doctors and what he has loved most since Premium Service Brands purchased House Doctors. He also shares lessons that he has learned in leadership and retention and how he was able to incr…
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In this episode, I talk with Scott Tobin of Burn Boot Camp, who has built twelve locations (and getting ready to open his thirteenth this year), after being Burn Boot Camp's head trainer. He has seen the growth of Burn Brands since a few franchise locations to 400+ locations now across the country. Scott shares lessons he has learned in leadership,…
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In this episode, I talk with Jessica Cartwright about how she decided to join the Royal Restrooms franchise and acquire an existing business that was operating in Salt Lake City, Utah and Denver, Colorado. She has since expanded operations in both markets and is in the process of opening a third market in Albuquerque, New Mexico. Jessica shares val…
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In this episode, we talk with Scott Goodger, who started his KitchenWise / ClosetWise franchise in The Villages, Florida in early 2021 and shares his experiences with starting the brand, his growth, and his perspective on the benefits that he has found in joining a franchise with Premium Service Brands.…
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In this episode, we talk with Kenneth Colson, who made the transition out of his full-time job into starting a Property Management Inc. (PMI) franchise in Greensboro, Georgia with a second location in Wilmington, North Carolina. Kenneth works in the short-term property management pillar with PMI and shares why he chose PMI, the benefits he has foun…
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In this episode, we talk with Mike Parrott of 360° Painting and House Doctors in St. Joseph, Missouri about how he joined the Premium Service Brand (PSB) family. He shares his diverse background and why he ultimately chose to start a 360° Painting and House Doctors franchise.توسط James Butler
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In this episode, I talk with Tom Dickerson of PMI4U in Albuquerque, New Mexico. Tom is in the residential pillar of the Property Management Inc. (PMI) franchise. Tom shares his story about how he got started and why he chose to join the PMI franchise as well as his successes that he has had in building his own property management business.…
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In the past decade, historians and descendants of victims of La Hora de Sangre have raised awareness of the violence against Mexican Americans in the 1910s—including with new historical markers placed by the State of Texas. But organizers of the Texas Rangers’ bicentennial in 2023 want to remind Texans of the virtues that made Rangers legends in th…
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Today’s Texas Rangers make a hard distinction between themselves and the men who rode alongside Jack Hays, J. M. Fox, or even Frank Hamer. But the hat and the badge—the Ranger mystique—still count for something. How does that Rangerness affect their approach to policing? How does it affect the people they’re investigating, tracking, and interrogati…
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One year after the Porvenir massacre, the Texas Rangers are a subject of an inquiry at the Texas capitol led by state representative J. T. Canales. In this episode, we hear testimony from the hearings about the Rangers’ violence, as well as attempts by Rangers backers to discredit Canales and his effort. After the hearings, the Rangers only become …
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After the outbreak of the Mexican Revolution, as fighters crossed into Texas to raid ranches, Texas hired hundreds more Rangers to defend the state—many with hardly any qualifications. The atmosphere of suspicion and fear between Anglo and Mexican Texans gave rise to an era of state-sanctioned violence by Rangers, vigilantes, and other officials. I…
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To understand how the Texas Rangers’ legend took hold, we explore three stories about their early conflicts with Native and Mexican American people. First, we follow the footsteps of Ranger Captain Jack Coffee Hays, up Enchanted Rock to the site of his famous shootout with Comanche warriors. Then, the Comanche scholar Dustin Tahmahkera explains the…
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On the first episode of “White Hats,” we visit the Texas Ranger Hall of Fame and Museum in Waco, searching for how the Rangers became such enduring Texan symbols. Then we drive to the Rio Grande Valley, where historian Trinidad Gonzales recalls the Rangers' role in a century-old family tragedy and discovering how his family history was part of the …
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From Texas Monthly comes a story of the Wild West, the first American superheroes, the legendary riders in white hats, Los Diablos Tejanos—the Texas Rangers. “White Hats” tells the true history of these larger-than-life rangers, who have become one of the defining symbols of the state. Join host Jack Herrera as we explore the fantastical tales of R…
  continue reading
 
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