Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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محتوای ارائه شده توسط BenchmarkPortal. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط BenchmarkPortal یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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Practice on AI, not Humans: How AI-Powered Simulation Training Empowers Your Human Agents to Succeed
Manage episode 425752616 series 1221116
محتوای ارائه شده توسط BenchmarkPortal. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط BenchmarkPortal یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
The ability of AI to empower, not replace, humans is often lost in the sensational stories about AI’s impact on call centers. In this podcast we explore how conversational and generative AI are being utilized across industries to exponentially scale role-playing, and enable true scenario-based training where you can practice active listening, communication, and multi-tasking skills simultaneously. David Lawson, Co-Founder & CEO of Call Simulator, will discuss how immersive conversation simulations can be created, distributed, and analyzed by call centers of any size. He will share the success his company’s clients have had in industries as diverse as emergency dispatch centers to Fortune 500 insurance companies. David will also discuss the proven ROI of simulation training, and why it is integral to a call center's quality management. Guest: David Lawson, Co-Founder & CEO - Call Simulator, Inc. David has been an entrepreneur focused on technology, data insights, and training for decades. He is the author of Big Good: Philanthropy in the Age of Big Data and Cognitive Computing. He designed one of the first AI for Good applications using IBM Watson, and most recently co-founded Call Simulator, a company that provides Conversation Training as a Service to call centers. Call Simulator uses a combination of conversational and generative AI to enable their clients to quickly create immersive training experiences, and deliver them anywhere at any time.
…
continue reading
171 قسمت
Practice on AI, not Humans: How AI-Powered Simulation Training Empowers Your Human Agents to Succeed
Manage episode 425752616 series 1221116
محتوای ارائه شده توسط BenchmarkPortal. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط BenchmarkPortal یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
The ability of AI to empower, not replace, humans is often lost in the sensational stories about AI’s impact on call centers. In this podcast we explore how conversational and generative AI are being utilized across industries to exponentially scale role-playing, and enable true scenario-based training where you can practice active listening, communication, and multi-tasking skills simultaneously. David Lawson, Co-Founder & CEO of Call Simulator, will discuss how immersive conversation simulations can be created, distributed, and analyzed by call centers of any size. He will share the success his company’s clients have had in industries as diverse as emergency dispatch centers to Fortune 500 insurance companies. David will also discuss the proven ROI of simulation training, and why it is integral to a call center's quality management. Guest: David Lawson, Co-Founder & CEO - Call Simulator, Inc. David has been an entrepreneur focused on technology, data insights, and training for decades. He is the author of Big Good: Philanthropy in the Age of Big Data and Cognitive Computing. He designed one of the first AI for Good applications using IBM Watson, and most recently co-founded Call Simulator, a company that provides Conversation Training as a Service to call centers. Call Simulator uses a combination of conversational and generative AI to enable their clients to quickly create immersive training experiences, and deliver them anywhere at any time.
…
continue reading
171 قسمت
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