It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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محتوای ارائه شده توسط The Internal Comms Podcast and AB Comm. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط The Internal Comms Podcast and AB Comm یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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Episode 65 – Remote but not unreachable
Manage episode 332269939 series 2501112
محتوای ارائه شده توسط The Internal Comms Podcast and AB Comm. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط The Internal Comms Podcast and AB Comm یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
In the final episode of season 7 of The Internal Comms Podcast, host Katie Macaulay speaks with Lily Goodman D’Amato, Delivery Trainer at US-based digital pharmacy Medly. Lily began her internal comms career at Paris Baguette, a Korean café chain with a mammoth 3,000 locations across the world. But she attributes her unique approach to internal comms to her previous decade-long experience in the hospitality industry, which began spent on the frontline. Here, Lily and Katie unpack how her knowledge and understanding of the issues that frontline employees face makes it much that much easier to communicate with them authentically and with empathy in her role today. (We also get the scoop on how Lily’s love of theatre led to her powerhouse career in internal comms in the first place.) In this fascinating discussion, discover how Lily defines world class communication, hear her unique suggestion for communicating more effectively, and find out how humour plays a big role in her day-to-day.
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continue reading
123 قسمت
Manage episode 332269939 series 2501112
محتوای ارائه شده توسط The Internal Comms Podcast and AB Comm. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط The Internal Comms Podcast and AB Comm یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
In the final episode of season 7 of The Internal Comms Podcast, host Katie Macaulay speaks with Lily Goodman D’Amato, Delivery Trainer at US-based digital pharmacy Medly. Lily began her internal comms career at Paris Baguette, a Korean café chain with a mammoth 3,000 locations across the world. But she attributes her unique approach to internal comms to her previous decade-long experience in the hospitality industry, which began spent on the frontline. Here, Lily and Katie unpack how her knowledge and understanding of the issues that frontline employees face makes it much that much easier to communicate with them authentically and with empathy in her role today. (We also get the scoop on how Lily’s love of theatre led to her powerhouse career in internal comms in the first place.) In this fascinating discussion, discover how Lily defines world class communication, hear her unique suggestion for communicating more effectively, and find out how humour plays a big role in her day-to-day.
…
continue reading
123 قسمت
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