Empathy at Work: Supporting Caregivers and Building Trust in the Workplace with Lee Hafner

Working Caregivers: The Invisible Employees

In this episode of Working Caregivers, we have an insightful conversation into the challenges faced by working caregivers and explore how employers can build trust and support systems for this often invisible yet essential workforce. Selma and Zach are joined by Lee Hafner, an accomplished writer and editor at Employee Benefit News, who shares her insights into the growing caregiving crisis and practical ways organizations can address it.

We discuss the importance of empathy in leadership, the role of storytelling in fostering a supportive workplace culture, and simple, cost-effective strategies employers can adopt to create a more inclusive environment. Whether you're a caregiver, an HR professional, or a leader seeking to make a difference, this episode is packed with actionable advice and inspiring stories.

Episode Highlights

[1:39] – The significance of National Family Caregiver Month and this year's theme: “Caregivers Around the Clock.”

[2:55] – Introducing Lee Hafner: her advocacy for caregivers and her professional journey inspired by personal experiences.

[4:31] – The multifaceted challenges caregivers face and why employers should address them holistically.

[9:08] – How leaders can start conversations about caregiving in the workplace and the importance of sharing personal experiences.

[13:15] – Balancing employee privacy with data collection: creative approaches to understanding and supporting caregivers.

[22:07] – A challenge to leaders: how a simple conversation can transform employee relationships.

[29:46] – Empowering caregivers: practical tips to build visibility and find support within the workplace.

Links & Resources

• Visit Employee Benefit News for more insights from Lee Hafner.
• How To Be A Working Caregiver May/June 2023 Issue Employee Benefit News - May/June 2023
• Lee Hafner LinkedIn: https://www.linkedin.com/in/leehafner/
• Learn about National Family Caregiver Month: Caregiver Action Network.
• Explore more caregiving resources at Invisible Employee Advocates.

Thank you for tuning in! If you enjoyed this episode, please subscribe, share, and leave a review. Together, we can raise awareness and create a more supportive workplace for working caregivers. Be sure to check out our website, Invisible Employee Advocates, to subscribe to our newsletter, purchase our book, and stay connected. See you in the next episode!