Ever wondered what makes great go-to-market leaders grow, even when the going gets tough? We have, too. And we’re on a mission to uncover the magic that makes that growth happen. This is Go-to-Market Magic, the show where we talk to go-to-market leaders and visionaries about the “aha!” moments they experience and the pivotal decisions they’ve made, all in the name of growth. And we’re not just talking about revenue growth that goes up and to the right — we’ll also discuss how they improve th ...
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محتوای ارائه شده توسط Voicescape. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Voicescape یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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The impact of proactive engagement on income collection & arrears | Episode #012
Manage episode 298521090 series 2922945
محتوای ارائه شده توسط Voicescape. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Voicescape یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Let's jump back 16 months for a minute. It's March 2020 and the world is descending into what feels (and is for a lot of people) - a state of chaos. Virtually overnight... Unemployment has gone through the roof and claims for Universal Credit are higher than they've ever been. For HA's and Landlords, like Citizen, this spells out **serious trouble** "How are we going to service this debt, when so many of our tenants are facing such financial adversity?" ...was the question being asked by many HA's/Landlords up and down the country. But for Citizen Housing, this created the 'perfect' environment for the introduction of proactive engagement technology/processes. A perfect environment... that over the last year has led to their UC based arrears performance almost mirroring their general needs based arrears. And so for today's podcast conversation, Lewis Murray explores exactly how Citizen have been able to achieve that as well as how they've been able to recover over £600k in former tenancy debt in the last year. He's joined by Darren Newton & Paula Jenner, who've both been involved in the rollout of this "proactive engagement" program.
…
continue reading
27 قسمت
Manage episode 298521090 series 2922945
محتوای ارائه شده توسط Voicescape. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Voicescape یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
Let's jump back 16 months for a minute. It's March 2020 and the world is descending into what feels (and is for a lot of people) - a state of chaos. Virtually overnight... Unemployment has gone through the roof and claims for Universal Credit are higher than they've ever been. For HA's and Landlords, like Citizen, this spells out **serious trouble** "How are we going to service this debt, when so many of our tenants are facing such financial adversity?" ...was the question being asked by many HA's/Landlords up and down the country. But for Citizen Housing, this created the 'perfect' environment for the introduction of proactive engagement technology/processes. A perfect environment... that over the last year has led to their UC based arrears performance almost mirroring their general needs based arrears. And so for today's podcast conversation, Lewis Murray explores exactly how Citizen have been able to achieve that as well as how they've been able to recover over £600k in former tenancy debt in the last year. He's joined by Darren Newton & Paula Jenner, who've both been involved in the rollout of this "proactive engagement" program.
…
continue reading
27 قسمت
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