EP 173: KEEPING RETAIL LOCAL WITH ROBERT EMMONS

The Retail Whore

SF Mercantile began in 2008 with the objective of producing high-quality San Francisco gifts and keepsakes designed by local artists. Their products celebrate the vibrant and diverse culture that is unique to California, and all of their items are designed by artists who live in the San Francisco Bay area.

The company was started by Robert Emmons, who saw a niche in the market after working on a project to revamp the gift shops at the Japanese Tea Garden in Golden Gate Park and Coit Tower. Both of these outlets were in terrible shape, and the assortments consisted of the cheapest of low-end souvenirs (since then the Japanese Tea Garden has been transformed by a new concessionaire, and Coit Tower will hopefully follow suite soon when it changes hands). While trying to plan a new assortment, it became clear that there was a very limited assortment available to retailers and a need for a better line of San Francisco mementos that are trendier, updated and designed by local artists who know and love the city.

After many years of designing products for other retailers, Robert decided it was time to leave the corporate world behind and create a product line of his own, so in 2008 he began collaborating with other local designers, partnering with the best factories in the industry, emptying his savings, and then converting his garage into a makeshift warehouse; SF Mercantile was born.

SF Mercantile launched their line with 12 San Francisco themed items in the spring of 2009 and since then have grown their product assortment to hundreds of designs, including San Francisco, Wine Country, Sausalito, East Bay/Oakland, Coastal and General California, as well as New Mexico, Arizona and Lake Tahoe. They also design and produce custom products for customers throughout the US and are currently working on new SF Mercantile designs that will be available later this year.

Here, Robert shares how his career background set the stage for him to build out the SF Mercantile brand. Robert and Michelle discuss the launch of his product line and how it’s expanded over the years. Robert also shares details of his new retail space, how he’s learned to delegate responsibility to others, what holiday looks like for SF Mercantile, and his transformational work within the San Francisco community.

Cadeau Ami Agency is solely a road rep agency of 10+ associates that handle the state of CA, AZ, HI, and parts of Nevada for many of their 23 or so boutique/gift brands, such as Chive, SF Mercantile, Sock it to Me, French Broad Chocolate, Pomegranate, Calypso Cards, Good Juju, Ryland Peters & Small, Kei & Molly and has been a part of the industry for over 30 years now.

What’s Inside:

• How Robert built the SF Mercantile brand
• All about Robert’s new retail space
• Robert’s work within the San Francisco community

Mentioned In This Episode:
SF Mercantile
SF Mercantile Store on Instagram
SF Mercantile Store on Facebook