Wain Hickman On The Challenges Transmission Technicians Face Today

The Gearbox Podcast

In this episode, Jimmy is joined by special guest Wain Hickman. They dive into the world of auto technicians, discussing the unjust stigma and the true craftsmanship behind transmission specialty. They also discuss the ins and outs of warranty claims, the truth about “stages” in performance products, and the challenges of finding quality parts.

00:00 Experience with transmissions reveals common misconceptions.
10:21 The complexity of car modifications is often misunderstood.
15:19 Upgrades and quality matter for lasting results.
16:24 Challenges of justifying expensive transmission upgrades to clients.
26:56 Industry seminars offer year-round product insights and networking.
32:50 Issues with transmission solenoid strategy causing problems.
35:27 19-year-old cook seeks raise, finds new job.
39:28 Frustration with unexpected problems despite meticulous effort.
45:38 Replacing valve bodies instead of cleaning them.
54:20 Balancing talent, pricing, and efficient work management.
55:50 Extended repair times causing concern for technician.
01:03:00 Auto technicians feel like liars and cheats.
01:11:25 Networking and industry connections are invaluable.
01:12:48 Exciting insight into a guy building shop.

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