190 - Understanding and Reducing Friction In Your Business

The Best Small Business Podcast

محتوای ارائه شده توسط Rich Gee, Business Coach, BJ Flagg, Marketing Guru, Rich Gee, and BJ Flagg. تمام محتوای پادکست شامل قسمت‌ها، گرافیک‌ها و توضیحات پادکست مستقیماً توسط Rich Gee, Business Coach, BJ Flagg, Marketing Guru, Rich Gee, and BJ Flagg یا شریک پلتفرم پادکست آن‌ها آپلود و ارائه می‌شوند. اگر فکر می‌کنید شخصی بدون اجازه شما از اثر دارای حق نسخه‌برداری شما استفاده می‌کند، می‌توانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal

3y ago 19:45

MP3•خانه قسمت

The concept of business friction isn’t new―it’s anything that prevents or dissuades YOUR customers from buying products or services.

For customers, friction can be long wait times on hold, products that are out of stock, or a bad experience with a company’s website. And friction is just as big an impediment to business transactions as it is to consumers.

So if you have FRICTION, you are probably turning away or losing key clients/customers.

203 قسمت

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