Sales and Compassion: Insights from Cameron Harris

Senior Care Academy - A Helperly Podcast

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Join us for an enlightening conversation with Cameron Harris, the Chief Sales Officer at Sal Management, as he takes us through his remarkable journey from EMT to executive leadership in the senior care industry. Cameron's story is not just about a career shift but a heartfelt mission to transform healthcare culture through compassionate business practices. You'll learn how his experiences at places like Silverado ignited his passion for senior care and how he balances empathy with business acumen to improve the lives of seniors.
Ever wondered what it takes to truly excel in sales, especially in senior living? Cameron demystifies the world of sales by focusing on problem-solving and genuine customer care. Forget everything you know about pushy sales tactics; this episode emphasizes understanding customer needs through meaningful questions and compassionate interactions. Discover how ethical sales practices can not only achieve business goals but also enhance the quality of life for seniors. We also touch on the importance of emotional engagement and how leveraging technology can foster community growth and reduce reliance on referral agencies.
Curious about what the future holds for senior care sales? From the power of persistence and resilience to the significance of emotional engagement, Cameron shares invaluable insights that can transform your approach. Learn about the importance of feedback through personalized calls and performance reviews to continuously improve your sales strategies. Plus, get a glimpse into the exciting developments at SAL Management, including the remodel of the Beaumont Assisted Living facility. Finally, Cameron highlights the value of engaging with the Utah Assisted Living Association (UALA) for networking and legislative support, reinforcing his commitment to advancing the senior care industry. Tune in and be inspired by Cameron's dedication to making a positive impact.

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1. Sales Leadership in Senior Care (00:00:00)

2. Navigating Senior Living Sales Relationships (00:10:26)

3. Using Feedback to Improve Sales (00:21:35)

4. Digital Marketing Strategies in Senior Care (00:25:59)

5. Building Sales Momentum in Senior Care (00:29:17)

6. Join UALA to Support Senior Care (00:31:41)