Finding Your Vision - Branden Baldwin - RevOps Rockstars - Episode #3

RevOps Rockstars

On this episode of RevOps Rockstars, we sit down with a true RevOps professional who finds satisfaction in helping others and making lives easier. He's made a career from learning and improving the inner workings of revenue architecture in SaaS. Bringing over five years of experience in leading ops teams to the show is the VP of RevOps at Mavrck, Branden Baldwin. Co-hosts David Carnes and Jarin Chu chat with Branden to learn how Ops teams can find their vision, how to drive cross functional corporate initiatives, and tips for interacting with the board.

Takeaways:

• As a RevOps team member, it’s easy to want to always be the hero and try to solve every problem. Instead of rushing in, take time to ask good questions, and speak up when you don’t understand something.
• When you join an organization, you don’t want to offend the person who built the RevOps foundation. It is important to quickly build trust so that you can address the issues in a way that is respectful and effective.
• Many organizations are currently running lean ops teams. While a smaller team can have financial incentives, it is important to understand that those members will be rolling up their sleeves more than anticipated.
• Finding the balance between in house and outsourced talent can be tricky. In house provides high levels of accountability, direction, and control. Consultants offer an outside perspective, and are often more tactical and quick with their work.
• Without a seamless customer experience, you won’t be able to take advantage of a product lead growth framework.
• When talking with the board, make sure your data is accurate and that your story is aligned.
• For RevOps professionals, online communities are helpful but can quickly become overwhelming with information. The best communities to join are ones that prioritize one on one interactions.

Quote of the Show:

• “The quicker I can see that visibility and understanding that everyone knows what's going on, that's success in my mind.” - Branden Baldwin

Shoutouts:

• Simon Sinek: https://www.linkedin.com/in/simonsinek/
• Rosalyn Santa Elena: https://www.linkedin.com/in/rosalyn-santa-elena/
• Hillary Headlee: https://www.linkedin.com/in/hilaryheadlee/
• Jeff Ignacio: https://www.linkedin.com/in/jeffbethechange/
• Jordan Henderson: https://www.linkedin.com/in/jordanmichaelhenderson/
• Gabriel Rustice: https://www.linkedin.com/in/gabrielrustice/

Links:

• LinkedIn: https://www.linkedin.com/in/brandenbaldwin/
• Website: https://www.mavrck.co/

Ways to Tune In:

• Amazon Music - https://music.amazon.com/podcasts/08a4b302-d25e-4b7b-a11a-60e9b51df083/revops-rockstars
• Apple Podcast - https://podcasts.apple.com/us/podcast/revops-rockstars/id1654084702
• Spotify - https://open.spotify.com/show/6ynGAP60cktaDs1Cb6Chxh
• YouTube - https://youtu.be/o3ICoimvvz0