122: Using Data To Improve Staff Scheduling

Retail Transformation Show with Oliver Banks

Creating team rotas and staff schedules can be an operational headache that distracts managers from customer focus and more valuable work. But, effectively using data alongside a carefully considered approach, will mean that you can optimise for the best solution. David Payne, Rotageek's Chief Product Officer, explains how different types of data are used throughout their system and process.

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