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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
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Content provided by Die by the Dice Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Die by the Dice Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sharing the love of table-top RPGs with all who'll listen. Currently playing an Actual Play campaign in Starfinder. Updates every Sunday. @diebythedice on twitter
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3 episodes
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Content provided by Die by the Dice Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Die by the Dice Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sharing the love of table-top RPGs with all who'll listen. Currently playing an Actual Play campaign in Starfinder. Updates every Sunday. @diebythedice on twitter
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3 episodes
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1 Episode 78 - Lost In The Archmage's Tower 1:03:36
1:03:36
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It looks like the Archmage's broom-like helpers have a bit of bite to their bark as they take up cookware and set upon our heroes with deadly intent. And with one of the doors magically locked, what will Gordian Solutions do if they can't take the heat? Support us on Patreon! patreon.com/diebythedice Follow us on Twitter! twitter.com/diebythedice Gordian Solutions theme, "Fantastical Voyages and Daring Feats," courtesy of Abysmii - twitter.com/Abysmii…
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