Rewriting the Roadmap: Rimini Street’s Bold Approach to Enterprise Modernization with Eric Helmer, Chief Technology Officer

Builders Wanted

In this episode of Builders Wanted, we’re joined by Eric Helmer, Chief Technology Officer at Rimini Street. Eric shares his insights on how to modernize mission-critical systems without compromising performance. Learn about the misconceptions about tech modernization, the importance of agility and flexibility in tech stacks, and the shift from reactive to proactive IT roles.

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Key Takeaways:

• The importance of modernizing critical systems without diving headfirst into vendor-driven migrations to the cloud.
• Transparency in operations and involving end-users early in the process can build trust and ensure smoother transitions.
• By optimizing existing configurations and processes before implementing new technologies, organizations can achieve significant cost savings and efficiency gains.

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“ When you show organizations that you genuinely want to help them by showing them all the different options that they have in an agnostic way, it's a really best way to build fantastic relationships and keep that engagement simple and strategic. You have to figure out where you're going to spend your budgets. You have to take the emotion out of it. You gotta take tradition out of it and boil it down to data points that create obvious best choices.” – Eric Helmer

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Episode Timestamps:

‍*(02:08) - How Eric defines his mission as a builder

‍*(06:12) - One major shift in how IT leaders approach long-term transformation

‍*(13:49) - How Eric keeps customer engagement simple and strategic

‍*(22:05) - A recent transformation Eric is proud of

‍*(28:19) - A low-profile change that made a surprising difference

‍*(36:27) - One thing every CIO should start or stop doing

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‍Links:

Connect with Eric on LinkedIn

Connect with Kailey on LinkedIn

Learn more about Caspian Studios

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Sponsor

Builders Wanted is brought to you by Twilio – the Customer Engagement Platform that helps builders turn real-time data into meaningful customer experiences. More than 320,000 businesses trust Twilio to transform signals into connections—and connections into revenue. Ready to build what’s next? Learn more at twilio.com.