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محتوای ارائه شده توسط Aaron Conant. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Aaron Conant یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
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Matt Deseno is the founder of multiple award winning marketing businesses ranging from a attraction marketing to AI appointment setting to customer user experience. When he’s not working on the businesses he teaches marketing at Pepperdine University and he also teaches other marketing agency owners how they created a software company to triple the profitability for the agency. Our Sponsors: * Check out Kinsta: https://kinsta.com * Check out Mint Mobile: https://mintmobile.com/tmf * Check out Moorings: https://moorings.com * Check out Trust & Will: https://trustandwill.com/TRAVIS * Check out Warby Parker: https://warbyparker.com/travis Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy…
The Digital Deep Dive With Aaron Conant
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محتوای ارائه شده توسط Aaron Conant. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Aaron Conant یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
This is the Digital Deep Dive Podcast, where we tackle the newest trends, strategies and pain points shaping growth across the digital landscape.
…
continue reading
122 قسمت
علامت گذاری همه پخش شده(نشده) ...
Manage series 3557752
محتوای ارائه شده توسط Aaron Conant. تمام محتوای پادکست شامل قسمتها، گرافیکها و توضیحات پادکست مستقیماً توسط Aaron Conant یا شریک پلتفرم پادکست آنها آپلود و ارائه میشوند. اگر فکر میکنید شخصی بدون اجازه شما از اثر دارای حق نسخهبرداری شما استفاده میکند، میتوانید روندی که در اینجا شرح داده شده است را دنبال کنید.https://fa.player.fm/legal
This is the Digital Deep Dive Podcast, where we tackle the newest trends, strategies and pain points shaping growth across the digital landscape.
…
continue reading
122 قسمت
Semua episod
×Meghan Corroon is the Co-founder and CEO of Clerdata, a marketing intelligence platform that drives sales. As a data scientist, she has completed data science research for several national governments in Africa. Before co-founding Clerdata, Meghan was the Technical Director for the University of North Carolina at Chapel Hill’s Bill and Melinda Gates Foundation portfolio evaluation. In this episode… Retail media has evolved from a “growth at all costs” strategy to a demand for measurable ROI, forcing brands to rethink their ad investments. With nearly 700 retail media networks, companies struggle to allocate their budgets. As executives face increasing pressure to justify spending, incrementality measurement has emerged as a crucial tool for identifying retail media’s impact on sales and profitability. How can brands optimize their ad spend while ensuring data neutrality? Data-driven professional Meghan Corroon helps brands assess the effectiveness of their retail media investments. Instead of relying on self-reported metrics from ad platforms — often skewed by conflicts of interest — companies should use third-party measurements to make data-driven decisions. Meghan explains how the halo effect influences buying habits across multiple retailers, emphasizing that retail media approaches must extend beyond just traditional performance metrics. By shifting to a neutral, evidence-based approach, brands can identify high-performing networks and reallocate budgets to maximize returns. Tune in to this episode of The Digital Deep Dive as Aaron Conant hosts Meghan Corroon, the Co-founder and CEO of Clerdata, to discuss the future of retail media measurement. Meghan shares insights on optimizing retail media spend, evaluating ad performance, and navigating the growing complexities of retail media. She also highlights how brands can balance performance marketing with long-term profitability in an increasingly data-driven landscape.…
Justin Leigh is the CEO of Workflow Labs, an automation software for eCommerce management. Before founding Workflow Labs, he was the Founder and CEO of Ideoclick, an online marketing services company. Justin began his career as a Product Manager at Amazon and a Senior Product Manager at Microsoft. In this episode… With Amazon updating its platform regularly and operational costs rising, brands struggle to maintain profitability. Where should brands focus their efforts to achieve sustainable growth? According to eCommerce entrepreneur Justin Leigh, brands spend too much time focusing on mundane tasks like catalog and content updates. This prevents them from strategizing customer engagement efforts and adapting to trends and platform changes. Justin recommends leveraging AI-driven automation tools to identify and correct site inefficiencies, monitor sales and pricing, and maintain compliance. In today’s episode of The Digital Deep Dive, Aaron Conant hosts Justin Leigh, the CEO of Workflow Labs, to discuss automating your Amazon business. Justin shares how Amazon’s new review system has eroded customer trust, the platform’s algorithmic changes that have impacted sales, and his recommended automation tools.…
Jana Weinstein is the Director of Social Commerce at Blue Wheel, an omnichannel marketing and operational agency. As a sales leader, she specializes in TikTok Shop, business development, go-to-market strategies, and creator and affiliate marketing. Before Blue Wheel, Jana was the Director of Partnerships for TikTok Shop at Pattern® and managed TikTok Shop partnerships at TikTok. In this episode… TikTok's role in social commerce has rapidly evolved, presenting both opportunities and challenges for brands. Recent uncertainties, including a Supreme Court ruling on a potential ban, have raised questions about the platform's future. Despite these challenges, TikTok's innovative approach to engaging content has made it a dominant player in the space. How can brands leverage TikTok Shop to boost revenue? Social commerce expert Jana Weinstein emphasizes the importance of long-term strategies over short-term gains. Large enterprises often struggle to adapt to TikTok’s fast-paced environment due to complex approval processes, while smaller brands excel by responding to trends quickly. Jana highlights the need for personalized approaches, from testing various products with creators to aligning promotional tactics with TikTok’s unique ecosystem. She also warns against relying on heavy discounts, instead encouraging brands to focus on creating engaging content and exclusive offerings to sustain growth. In this week’s episode of The Digital Deep Dive , Aaron Conant chats with Jana Weinstein, Director of Social Commerce at Blue Wheel, about TikTok's impact on social commerce. Jana shares insights from her experience launching TikTok Shop in the US, the role of AI in scaling content, and the platform’s influence on competitors like YouTube and Meta.…
Benjamin Davis is the Founder and CEO of TryNow, which has pioneered the “try before you buy” model to improve conversion rates for eCommerce brands. Under his leadership, TryNow has raised approximately $24 million in funding. Before TryNow, Benjamin founded an apparel brand and worked in private equity. In this episode… eCommerce brands are so focused on minimizing returns that they often don’t consider how to enhance the online customer experience fundamentally. Consumers want the same experience online as they have in-store, like trying on clothes before purchasing them. How can you unify the online customer experience to increase conversions? Benjamin Davis has pioneered the “try before you buy” method, which allows customers to sample items before purchasing them and decide which ones to keep or return. Rather than analyzing each customer’s return rate, brands can encourage them to sample multiple items to increase purchase rates and profit per order. This model also drives lifetime value since brands demonstrate trust in their consumers by allowing them to try products before charging them. Tune in to this episode of The Digital Deep Dive as Aaron Conant hosts Benjamin Davis, the Founder and CEO of TryNow, to talk about implementing a “try before you buy” solution. Benjamin discusses this model’s impact on cart value, how D2C categories are adopting this solution, and how TryNow reduces CAC.…
Chris Perry is the Co-founder and Chief Learning Officer at firstmovr, a satellite Center of Excellence (COE) for eCommerce education and change management. He is also an Executive Educator and Keynote Speaker at Path to Purchase Institute. With over 12 years of experience as an eCommerce leader and executive educator, Chris aims to empower leaders to embrace change with actionable knowledge, strategies, and KPIs. In this episode… As brands grapple with small teams and increased content demands, compelling, optimized content remains a priority. In a landscape where even a 1% improvement can produce significant gains, how can brands ensure their content resonates with target audiences across channels? With platform and retailer algorithms ranking content based on qualitative and quantitative factors, eCommerce thought leader Chris Perry emphasizes the importance of conducting content page audits. This includes measuring keywords for specific categories, identifying your target audience, including relevant images, and ensuring your titles reach the required character count. Updating your PDPs with a single image can increase conversion rates by 2%. Chris also recommends optimizing your content for mobile devices to meet customers where they shop. This involves creating user-friendly designs and prioritizing image creation. Tune in to this episode of The Digital Deep Dive as Aaron Conant hosts Chris Perry, the Co-founder and Chief Learning Officer at firstmovr, to discuss optimizing content for the digital shelf. Chris explains how to test content creation tools, how to produce and measure full-funnel content, and firstmovr’s ENDCAPS educational program.…
Mike Black is the Chief Growth Officer at Profitero, a leading eCommerce acceleration company offering intelligence-driven solutions for profitable growth. With a background in marketing, he held leadership positions in product marketing and demand generation at various global analytics companies. Before Profitero, Mike was the Vice President of Product Marketing at Nielson. In this episode… According to a recent eCommerce organizational benchmark study, eCommerce has become increasingly democratized, with brands embedding its capabilities into each business function. This has led to joint business plans that prioritize eCommerce in every business goal. How can organizations collaborate with interdepartmental teams to accelerate eCommerce efforts throughout? Traditionally, eCommerce has been confined to a single team that executes media and content single-handedly without input. Yet, the landscape has become more nuanced, with organizations needing to implement change management practices to outperform competitors and manage omnichannel selling and advertising. eCommerce leader Mike Black emphasizes a holistic eCommerce approach that involves collaborating with teams to align omnichannel strategies and expand roles and capabilities. He also notes the role of organization-wide education in promoting eCommerce efforts. In this week’s episode of The Digital Deep Dive, Aaron Conant chats with Mike Black, the Chief Growth Officer at Profitero, about the future of eCommerce capabilities in businesses. Mike discusses results from Profitero’s 2024 eCommerce Organizational Benchmark study, the rise of integrated eCommerce teams, and the importance of collaborating with retailers.…
Tim Zawislack is a senior eCommerce executive for global DTC and B2B brands. He most recently served as the Chief Digital Officer and Senior Vice President of eCommerce at Conair, where he managed the company’s eCommerce channels for its brands. With over a decade of management experience leading consumer and digital strategies, Tim has delivered rapid, profitable digital growth for multi-brand portfolio companies. He is also an Advisory Board Member for BWG Strategy. In this episode… In the early days of eCommerce, brands could advertise and sell on Amazon without a defined strategy. Today, Amazon should be used as a storytelling medium. How can you optimize your presence on Amazon? With new brands hijacking market share from brands with an established Amazon presence, eCommerce executive Tim Zawislack says to expand your channels and advertising strategies. This requires integrating top-of-funnel advertising with branding and retail efforts to increase platform visibility and generate customer loyalty. Tim also recommends hiring an Amazon agency as an extension of your marketing team to ensure adequate market share and optimize ad spend. Tune in to this episode of The Digital Deep Dive as Aaron Conant chats with Tim Zawislack about the past, present, and future of Amazon. Tim shares how to develop an omnichannel Amazon strategy, how to integrate AMC into your ads strategy, and what he learned from leading eCommerce efforts for legacy brands.…
Chris Orzechowski is the Founder of West Egg Agency, an X Ads agency that helps brands acquire new customers using X. As an email copywriter, he helps eCommerce brands grow their revenue using email automation. Chris is also the author of Make It Rain and Scale While You Sleep. In this episode… Advertising on X isn’t new, yet many brands avoid it in favor of platforms like Meta and Google that produce faster results. However, these platforms are becoming increasingly saturated and competitive, making X a cost-effective and untapped alternative. How can you optimize your existing ads for X? Brands that haven’t achieved results on X likely haven’t targeted or engaged with enough followers. X Ads trailblazer Chris Orzechowski recommends targeting brands with your ideal customer profile and creating follower look-alikes to convert their followers into your customers. This requires developing creative copy to rank for specific keywords. While you can reuse high-performing content from Meta on X, you must modify the copy to align with X’s requirements, like character limits and parameters for other creative mediums like video. Tune in to this week’s episode of The Digital Deep Dive as Aaron Conant invites Chris Orzechowski, the Founder of West Egg Agency, to discuss launching ad campaigns on X. Chris shares X’s upcoming integrations, the platform’s profitability, and how to structure an ad budget for X.…
Justin Ruiss is the SVP of the Media Sector at BWG Strategy, a knowledge-sharing network hosting in-person and virtual industry events. In his role, he hosts Q&A forums with executives from various sectors, including social media, advertising, connected TV, streaming, and gaming. Before joining BWG Strategy, Justin was the Investor Relations Activations Developer at Cision and an Equity Analyst at The Benchmark Company. In this episode… As consumers search for curated answers to specific questions, community-focused platforms like Reddit and TikTok have gained prominence over Google. With content creation shifting, how can brands engage with consumers to meet their expectations? Social engagement expert Justin Ruiss notes that consumers seek answers to complex questions from other community members on their chosen platforms, initiating what he terms community-based marketing and commerce. By leveraging these platforms, brands can tap into high-intent communities and gain access to conversations that blend social and search attributes. This approach fosters brand loyalty by collecting and adapting to consumer feedback and community insights. The shift toward community-driven engagement allows brands to identify their target demographics and create content that resonates. In this week’s episode of The Digital Deep Dive, Aaron Conant chats with Justin Ruiss, the SVP of the Media Sector at BWG Strategy, about community-focused marketing and commerce. Justin also shares insights into the evolution of search, the rise of connected TV streaming, and the future of retail media.…
Avi Moskowitz is the Co-founder and CEO of PrettyDamnQuick, a fast-growing eCommerce delivery app facilitating delivery experiences for top DTC and CPG brands. As an eight-figure veteran entrepreneur, he specializes in improving brands’ checkout conversions and shipping revenues. Avi also hosts the Delivering Delight podcast and co-founded BeerBazaar, a top-rated craft brewery with an online shop that became one of the top 10 Shopify stores in Israel. In this episode… Brands expend money and resources acquiring customers just for them to abandon their carts at checkout. This is an industry-wide epidemic, with yearly revenue losses of up to $270 billion. How can you optimize the checkout experience to convert customers before they churn? Avi Moskowitz, an eCommerce delivery optimizer, says that brands spend a lot of time creating content and advertising campaigns to acquire customers but overlook the checkout experience. Rather than employing quick fixes and hacks to solve the abandoned cart issue, brands must identify and segment their consumers into subscribers and first-time, returning, and high-value customers. This allows you to personalize their experiences with relevant messaging and product offers. You can also optimize the checkout page by experimenting with various layouts and simplifying shipping options. When it comes to delivery times, customers expect transparent communication and consistency. In this week’s episode of The Digital Deep Dive, Aaron Conant chats with Avi Moskowitz, the Co-founder and CEO of PrettyDamnQuick, about optimizing the checkout experience to convert customers. Avi explains how checkout optimization enhances profitability, how to segment customers for the holiday season, and the future of the checkout experience.…
Max Sinclair is the Founder and CEO of Ecomtent, which generates AI-powered product content across eCommerce sites. Before founding Ecomtent, he spent six years at Amazon, where he launched Amazon Business in the UK, Amazon.sg in Singapore, and Amazon Grocery across the EU. Max is also the host of New Frontier: The AI for ecommerce podcast. In this episode… As content creation becomes increasingly sophisticated, brands rely on AI to produce visual and written product content. Additionally, Amazon’s new AI-powered search engine, Rufus, has created more personalized and in-depth searches, making optimized content essential. How can you adapt to the future of AI-powered search and content? Amazon’s Rufus AI assistant allows consumers to ask specific questions to receive highly personalized search results. This tool analyzes product copy and images to produce relevant results, so Amazon veteran Max Sinclair recommends refining AI models using data to optimize content for search. Rufus has altered SEO, so rather than ranking for specific keywords, you must adjust your content to accommodate the AI search algorithm, ensuring your products appear in the list of relevant results. In this week’s episode of The Digital Deep Dive, Aaron Conant speaks with Max Sinclair, the Founder and CEO of Ecomtent, about optimizing product content for Amazon’s AI-powered search engine. Max talks about Rufus’ role in the future of search and SEO, the barriers to widespread AI adoption, and the use cases for AI-generated content and search.…
Mark Lotman is the Co-founder and COO of Monocle, which creates AI-powered customer incentives for businesses. After developing product strategies and pricing and fostering customer engagement at Stripe and McKinsey & Company, Mark founded Monocle to optimize incentives. Noam Szpiro is the Co-founder and CEO of Monocle, where he leverages his experience as an engineering manager and director at Lyft and Instacart. Noam is also the former Co-founder of Interviews.tech, a marketplace for mock interviews with tech companies that he sold in 2022. In this episode… Customer incentives are gaining significant traction in the eCommerce space, with brands offering exclusive deals to drive conversions. Yet with customer acquisition costs rising, discounts have become costly, so brands must be strategic with their offerings to maintain profitability. How can you optimize your incentive programs? Customer engagement experts Mark Lotman and Noam Szpiro leverage causal AI to personalize customer discounts and incentives. This analyzes key customer behaviors, preferences, and engagement rates to determine ideal offerings. Personalizing incentives based on how customers interact with your brand allows you to identify the offers’ incremental value so you can drive conversions and increase lifetime value. You can also utilize A/B testing to establish ideal discounts that boost profitability and ROI. In this episode of The Digital Deep Dive, Aaron Conant chats with Mark Lotman and Noam Szpiro of Monocle about how to leverage customer incentives to drive conversions while maintaining profitability. Together, they discuss how to integrate Monocle into email, SMS, and direct mail campaigns, customer personalization trends, and their recommended software platforms.…
Adam Epstein is the Co-founder and CEO of Gigi, which helps brands and agencies buy and measure Amazon Streaming TV ads. As a technology entrepreneur and executive, he has experience in SaaS, business and corporate development, sales, operations, strategy, partnerships, and product management. Before Gigi, Adam was the Co-president and VP of Growth at Perpetua, a growth infrastructure software for eCommerce. In this episode… The Amazon advertising space is evolving constantly, with budgets for on-site sponsored ads plateauing. Streaming TV has emerged as a profitable advertising channel integrated with Amazon Marketing Cloud. With streaming TV still in its infancy, how can you evaluate if it’s right for your business, and how can you incorporate it into your existing Amazon ads strategy? As a pioneer of Amazon Streaming TV ads, Adam Epstein has advised brands and agencies on this imminent channel, emphasizing that it’s not for everyone. Smaller brands that invest less than $250,000 a month on sponsored ads should consider investing more to build awareness before diversifying to streaming TV. For brands that have exhausted their sponsored ads spend, Adam suggests investing 10% of their total Amazon ad budget into streaming TV to generate a broader reach. Once you’ve obtained exposure on streaming TV, you can allocate your budget evenly across all Amazon ad channels and even leverage Amazon’s partnerships with other streaming platforms like Disney+ and Hulu. In today’s episode of The Digital Deep Dive, Aaron Conant chats with Adam Epstein, the Co-founder and CEO of Gigi, about the emerging potential of Amazon Streaming TV ads. Adam talks about its seamless integration into other Amazon advertising channels, its potential to become table stakes for brands, and how to leverage its profitable opportunities.…
Andrea Leigh is the Founder and CEO of Allume Group, an eCommerce knowledge-sharing network. She is also the co-host of The CPG Guys podcast. With over 20 years of eCommerce experience working with thousands of brands, she is an educator, speaker, and writer involved with various organizations, including The Digital Shelf Institute and Path to Purchase Institute. Andrea spent 10 years as a Senior Executive at Amazon, where she led over 15 categories, helped launch Amazon’s automated pricing system and other programs, and managed Amazon Prime in Canada. In this episode… As the eCommerce landscape grows and evolves, businesses face many conundrums. They hire for new roles and integrate the latest technology only to realize they’ve gone too far. Middle management runs amok, and traditional business models begin to crumble. How can companies bounce back to navigate this space effectively? As a brand educator in the digital space, Andrea Leigh understands that it’s difficult to identify an ideal starting place. It’s no longer practical to rely solely on cross-functional teams to execute eCommerce strategies. Instead, businesses need participation and collaboration from the entire organization, requiring teams to build strong relationships for idea-sharing and digital strategy alignment. Team members and stakeholders must also adopt new skills to stay abreast of digital trends and develop ways to pivot in unexpected situations. In today’s episode of The Digital Deep Dive, Aaron Conant chats with Andrea Leigh, the Founder and CEO of Allume Group, about navigating and adapting to the digital shift. Andrea talks about pivoting your business model from analog to digital, embracing consumers’ digital-first demands, and the complexities of digital decision-making.…
Matt Dornfeld is the Senior Director and Head of Global Partnerships at Feedonomics, a subsidiary of BigCommerce and an enterprise that provides leading product feed management solutions for brands, retailers, and agencies. Feedonomics offers brands a robust platform to aggregate their product data and syndicate it to marketplaces, ads, and affiliate channels worldwide. Matt's role is pivotal in facilitating global business partnerships and helping brands scale their operations, resulting in win-win-win outcomes for clients, partners, and Feedonomics. In this episode… Instant commerce allows customers to receive their orders within hours of purchase. Platforms like Amazon, DoorDash, and UberEats have pioneered this commerce method, and with more customers expecting same-day delivery for every order, brands are capitalizing on this trend. How can you break into the instant commerce space while driving long-term profitability? According to feed management expert and strategist Matt Dornfeld, consumers shop mainly on Google and Amazon, making these channels their primary starting points. Google’s local inventory ads feature targets consumers with ads for locally available products and directs them to the merchants’ websites where they can select from same-day pick-up or delivery. This tool allows brands to foster transparency and build trust with customers online and in-store, which are crucial for elevating experiences and driving conversions. Facebook and Bing have similar local inventory features, so you can expand into additional marketplaces to reach more shoppers. This requires understanding where your customers shop and investing in channels that align with your overall brand strategy. In the latest episode of The Digital Deep Dive, Aaron Conant hosts Matt Dornfeld, the Senior Director and Head of Global Partnerships at Feedonomics, who shares insights about instant commerce for brands. Matt talks about the importance of providing customers with multiple shopping options, North Star strategies for executing instant commerce, and how to boost profitability on your DTC site.…
David Katz is the Co-founder, Lead Product Designer, and Director of Sales at Archer Affiliates, an affiliate network enabling Amazon sellers to connect with publishers, influencers, and bloggers. The company has generated millions of dollars in Amazon sales and increased affiliate revenue to 18% of generated sales. As a former Amazon seller, David struggled to incentivize influencers to promote his products and reach out to new affiliates, leading him to launch Archer Affiliates. In this episode… With customer acquisition costs rising and profitability becoming more critical than ever, affiliate programs have emerged as a performance-based marketing tool to drive sales and revenue. Yet this space is still relatively new, and brands often struggle with affiliate product promotions and sales attributions. How can you break into this space and establish a mutually beneficial partnership with affiliates? Rather than paying influencers up front, affiliate marketing is a commission-based partnership that allows you to track product performance directly. Affiliate expert David Katz maintains that you can incentivize publishers, content creators, and other affiliates by offering commissions and promotions, allowing them to focus on generating sales and revenue for specific products. To fully capitalize on this partnership, David says to let the affiliates decide what products to promote and how to promote them since they’re experts on content creation and audience targeting. Affiliates will promote credible products with a high sales probability, focusing on larger brands with a solid presence and awareness. Tune in to the latest episode of The Digital Deep Dive as Aaron Conant hosts David Katz, the Co-founder, Lead Product Designer, and Director of Sales at Archer Affiliates. They break down the current affiliate marketing space for brands. David also talks about Archer Affiliates’ unique value proposition, how to leverage AI and machine learning to reduce operational costs, and Amazon’s referral bonus incentive for 3P sellers.…
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The Digital Deep Dive With Aaron Conant
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Lauren Livak Gilbert is the Executive Director of the Digital Shelf Institute (DSI), which shapes the future of digital and advances commerce through community, content, and education. In her role, she defines the strategy for creating a global industry commerce community to support brands, retailers, and future leaders in the complex digital environment. As a thought leader in digital and design, Lauren has experience driving impactful multi-channel design content, transformative digital shelf solutions, and high-conversion web UX designs across multiple regions. Before DSI, she held numerous roles at Johnson & Johnson, where she owned the digital shelf for consumer products in North America. Nate Pinkston is the Head of Growth for Retail Media at Microsoft, where he manages end-to-end ownership of sales, customer success, and account management for the world’s largest retail media networks. As a digital marketing and engagement leader, he uses analytics to develop innovative solutions in the AdTech, MarTech, and retail industries. Nate has led teams to design and launch new products, reach new customer segments and markets, and work with C-suite executives to drive growth. In this episode… With more companies adopting retail media advertising, joint business plans (JBPs) between retailers and brands have become a requirement. Yet these plans are still in the initial stages, with both parties unsure of how to proceed. What steps can you take to collaborate with retailers and ensure your JBP reflects your business goals? As early adopters of retailer media, Lauren Livak Gilbert and Nate Pinkston have invested countless hours and resources helping brands and retailers navigate JBPs. Industry standards for joint business plans haven’t been established yet, so Lauren and Nate recommend formulating recurring cross-functional meetings with internal teams and retailers to collaborate on strategies. This should be an integrated, holistic process that aligns the practices and goals of each team and party. Additionally, retailers are open to brand insights and ideas, so offering data and innovative approaches is crucial for establishing standardized business practices. In this week’s episode of The Digital Deep Dive, Aaron Conant hosts Lauren Livak Gilbert of the Digital Shelf Institute and Nate Pinkston of Microsoft to discuss the ins and outs of joint business plans. Together, they explain how to optimize this digital strategy session, the importance of data-sharing and cross-functional collaboration, and the eCommerce team’s role in JBPs.…
Marc Walkin is the Co-founder and Head of Marketing and Growth at Turbyne, a vertically integrated B2B SaaS platform that simplifies retail media. With over 15 years of experience as a marketing leader, he has built modern retail and CPG brands, including Stop & Shop, Popcorners, Beech-Nut, and Staples. Marc specializes in brand transformation, corporate strategy, and shopper and digital marketing playbooks. In this episode… The retail media space is in disarray, with brands and retailers at odds over expectations and experiences. What’s more, digital and in-store tactics are not fully integrated, so 80% of brands struggle to justify increasing retail media investments. How can retail media networks streamline the experience for their brand customers? Traditionally, retailers purchased products from brands to sell to consumers. With retail media, brands become customers by leveraging retailers’ advertising platforms. With a rich background in retail strategy, Marc Walkin stresses that retailers must create user-friendly platforms that unify data and offer real-time inventory tracking for greater ROI. Additionally, merging digital and in-store advertising strategies allows retailers to position themselves as profitable networks for brands looking to optimize campaigns. In this week’s edition of The Digital Deep Dive, Aaron Conant interviews Marc Walkin, the Co-founder and Head of Marketing and Growth at Turbyne, about the disconnect between retail media networks and brands. Marc discusses the retail media mirage phenomenon, strategies for retail media sales attribution, and the importance of clean, unified customer data.…
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The Digital Deep Dive With Aaron Conant
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Will Christensen is the Head of Marketing at Seller Labs, which provides eCommerce and advertising solutions for Amazon stores. He is also the Co-founder and President of DataAutomation, a software company that automates data-heavy processes and builds custom integrations. As a go-to-market specialist, Will takes product iterations from zero to 10 customers. He also founded the Entrepreneur’s Apprentice program at EquityHammer, which pairs enterprising students with mentors. In this episode… The fear of missing out on new tools and technology is at an all-time high, but if you still spend hours copying and pasting or manually inputting information into spreadsheets, you’re missing out on valuable time and money. How can you streamline productivity to stay on top of digital trends? With a commitment to automating data and other processes, Will Christensen is well-versed in the top productivity tools for efficient operations. ChatGPT’s new voice capabilities allow you to request detailed advice, obtain research into industry trends, and draft documents based on real-time conversation summaries. Will has also discovered that syncing the clipboards on your phone and computer eases information transferring by allowing quick access to copied content. Additionally, tools like Fathom take automated notes and extract actionable items from virtual meetings. In this episode of The Digital Deep Dive, Aaron Conant speaks with Will Christensen, the Head of Marketing at Seller Labs and the Co-founder and President of DataAutomation, about digital productivity hacks. Will talks about revolutionizing data efficiency, demonstrates the novel capabilities of ChatGPT-4, and shares strategies for staying relevant in the digital age.…
Jon Bausman is the VP of Marketing at Outward Hound, a pet lifestyle brand. In his role, he oversees content creation, the brand’s website, and paid media. With over 15 years of experience developing marketing strategies, Jon has held leadership and management positions in Fortune 500 companies and startups, including Airhead and Columbia Sportswear. In this episode… Rapid advancements in the digital space have created a workforce culture that demands instant gratification. Executives from digital organizations are shifting roles constantly, leading to fractured leadership structures. How can businesses foster adaptable, committed, and success-driven teams among workforce and industry pressures? Rather than hiring an executive who has transitioned from multiple leadership roles in a short time span, digital team builder Jon Bausman says to nurture your talent to progress through the ranks. This allows them to gain invaluable experience and builds resilience and adaptability to the fast-paced digital landscape. Cultivating shared values among team members and encouraging transparent communication creates a robust culture where challenges become opportunities for growth and innovation. Join Aaron Conant in this episode of The Digital Deep Dive as he welcomes Jon Bausman, the VP of Marketing at Outward Hound, for a discussion about creating powerful digital teams. Jon talks about developing hiring practices rooted in trust, how to develop a culture of accountability and transparent feedback, and how to align team efforts with core values.…
Kashif Zafar is the CEO of Xmars, an AI-powered platform for advertising on Amazon. With over 25 years of eCommerce and digital marketing experience, he has built and guided high-performing teams across the Americas, Asia, Europe, and the Middle East. Kashif has worked in several industries, including CPG, retail, outsourcing, technology, and blockchain. In this episode… With digital marketing and eCommerce strategies evolving rapidly, businesses are constantly seeking ways to stay competitive. From choosing the right technology to launching effective campaigns, the stakes are higher than ever. How can brands navigate this complex digital terrain to maximize growth? As AI becomes a widespread presence in eCommerce, digital marketing maven Kashif Zafar advises Amazon brands to adopt various AI tools for content creation and innovation. This includes investing in AI-driven ad tech platforms to streamline and optimize advertising campaigns while minimizing hands-on involvement. Generative AI can also be used to create compelling PDPs that influence the Amazon algorithm and drive conversions. For a more supportive approach, invest in an Amazon agency that specializes in retail media and advertising, allowing you to gain insights into profitable strategies. In today’s episode of The Digital Deep Dive, Aaron Conant speaks with Kashif Zafar, the CEO of Xmars, about the role of AI in advertising. Kashif talks about the untapped potential of Amazon Marketing Cloud, the newfound emphasis on tech stack rationalization, and his involvement in the Amazon advertising landscape.…
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The Digital Deep Dive With Aaron Conant
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Andrew Schydlowsky is the Founder and CEO of TrackStreet, a cutting-edge SaaS platform that empowers brands by leveraging eCommerce data. He has been involved in eCommerce since 1998, starting with an innovative idea to sell sports nutrition products online. As a serial entrepreneur, Andrew founded Performance Unlimited, Inc., Soma Distribution, Inc., and Kala International, Ltd. He also established Soma Internacional, S.A. in Peru. His diverse experience includes roles as Chief Growth Officer for a retail chain and Corporate Trainer for Unisys in Beijing. In this episode… With the digital landscape evolving and new technologies emerging, brands must navigate rapid eCommerce growth and AI integrations. Where should businesses focus their energy to avoid being misled by shiny objects or overwhelmed by an influx of data? With over 25 years at the helm of eCommerce, Andrew Schydlowsky affirms that brands can leverage technology and AI to make strategic business decisions but must recognize their risks and potential to derail progress. Before adopting any new tool or software, systemize your data and assess your tech stack regularly to ensure responsible use and long-term stability. By maintaining a clear vision for your business, you can evolve your business with the market while staying savvy about the implications and pitfalls of trends. Tune in to the latest episode of The Digital Deep Dive as Aaron Conant speaks with Andrew Schydlowsky, the Founder and CEO of TrackStreet, about the intricacies of eCommerce, technology, and AI. Andrew talks about leveraging AI to automate data and decision-making, the evolution of the digital landscape, and TrackStreet’s mission.…
Matt Snyder is the Founder and CEO of Brands Excel, where he helps brands scale on Amazon. As a revenue generator, he has over 15 years of experience growing DTC, B2C, and B2B companies within the eCommerce space and Amazon’s marketplace. Matt focuses on building long-term growth by developing alternative sales channels and product lines that complement overarching omnichannel strategies. Before Brands Excel, he was the Vice President of Online Retail at Vari. In this episode… With eCommerce competition intensifying, brands are scrambling to fulfill customer requests and manage inventory costs. How can Amazon’s Seller Fulfilled Prime enable operational and cost efficiency? Seasoned eCommerce leader Matt Snyder leverages SFP in his business to streamline logistics, reduce costs, and improve the customer experience. Before investing in this fulfillment method, conduct a self-audit to ensure SFP aligns with your product types and business model. Seller Fulfilled Prime requires brands to meet specific performance metrics, including 93% on-time deliveries and precise product tracking, to maintain Prime status and customer trust. Matt suggests cultivating partnerships with SFP 3PL partners to manage logistics and complex fulfillment requirements. Tune in to the latest installment of The Digital Deep Dive as Aaron Conant meets with Matt Snyder, the Founder and CEO of Brands Excel, who shares the ins and outs of Seller Fulfilled Prime. Matt explains the impact of Amazon Marketing Cloud and AI on future eCommerce strategies, how to maintain profitability with SFP, and the benefits of inventory control.…
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The Digital Deep Dive With Aaron Conant
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Mandar Shinde is the CEO of Blotout, a Y Combinator restoring identity and data accuracy in a cookieless era. He also volunteers with ProductNation/iSPIRT, a nonprofit sourcing public goods for Indian product startups. In this role, Mandar helps enable data democratization with zero trust. As a data-driven entrepreneur, he has experience in privacy, analytics, blockchain, advertising, compliance, and cloud computing. In this episode… The deprecation of third-party cookies threatens the stability of targeted marketing, and businesses are navigating uncharted territories. With the cornerstone of personalized advertising crumbling, how can companies navigate the landscape without relying on third-party data? Apple’s aggressive stance on data privacy has placed limitations on digital advertising, specifically after the advent of iOS 14, which allows users to opt out of third-party tracking. Data-driven eCommerce entrepreneur Mandar Shinde emphasizes adjusting your lifecycle and performance marketing strategies to align with the shifts in data regulations and online tracking. This involves conducting an internal assessment of your customer data collection, storage, and processing systems to ensure compliance and effective adaptation. Transitioning to first-party data collection by adopting CDPs and server-side tracking is a viable solution to privacy concerns in a cookieless environment. In today’s episode of The Digital Deep Dive, Mandar Shinde, the CEO of Blotout, joins Aaron Conant for a discussion about adapting to a cookieless landscape. Mandar talks about the imminent shifts and the necessary actions brands must take to ensure their digital presence and customer relationships remain strong.…
David Sanborn manages strategy and operations for GIZMO, a developer and manufacturer of consumer electronics. He is also the Co-founder of Kiid Coffee, a unique food brand that uses creative marketing to target nutritional gaps in children’s food. As an inventive entrepreneur, David has built and sold several brands, including Basics Brands, which he expanded into the pet retail space before selling it. In this episode… Starting a brand from scratch, creating an unparalleled product, and selling it successfully are seemingly basic yet daunting challenges in today’s competitive eCommerce marketplace. What does it take to cut through a saturated market and carve out a space for your products? David Sanborn, a serial entrepreneur, has conquered the challenge of branding and innovation in the modern digital landscape. He maintains that strategic partnerships and mentors are invaluable resources for product development. These industry professionals can share ideas and strategies that can expedite launch and enhance innovation. Before launching your product, test its market fit to allow for customer feedback and ample refinement. Additionally, digital marketing is essential for brand awareness, so by integrating a mission-driven approach into your creative strategies, you can stimulate authentic consumer engagement and cement a long-term presence in the market. In this episode of The Digital Deep Dive, Aaron Conant meets with David Sanborn of GIZMO to share innovative approaches to launching an eCommerce brand. David breaks down the intricacies of product development, the importance of market-fit testing, and how to stand out in a competitive market through creative marketing and genuine value creation.…
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The Digital Deep Dive With Aaron Conant
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Aaron Schwartz is the Co-founder and President of Orita, a software company that improves email deliverability. He is also an advisor and investor in various commerce tech companies, including Passport and EcoCart. Previously, Aaron spent seven years building and managing DTC brand Modify Watches and was the President of Loop. Daniel Brady (DB) is the CEO of Orita. As a neuroscientist turned data scientist, he has helped leading eCommerce brands organize their data sets. DB has also worked with CEOs, CTOs, and other leaders to build eCommerce companies. In this episode… Customers are often overwhelmed by an inbox flooded with marketing emails, leading them to unsubscribe, much to brands’ dismay. Yet these brands are constantly grappling with finding the right balance in their communication frequency to keep customers engaged without driving them away. How can you maintain engagement in your email campaigns while saving money? Using machine learning, data scientists and brand builders Daniel Brady (DB) and Aaron Schwartz have revolutionized customer data usage and engagement. You can implement AI into your email and SMS campaigns to analyze consumer data and identify communication patterns. This allows you to discover optimal touchpoints and avoid inundating your customers with emails. Periodically auditing your email lists can improve deliverability and help maintain higher subscriber engagement. Ultimately, building and nurturing long-lasting customer relationships through email marketing engagement boosts brand loyalty and customer lifetime value. Tune in to the latest episode of The Digital Deep Dive as Aaron Conant welcomes DB and Aaron Schwartz of Orita to discuss enhancing your email marketing campaigns. Together, they share the financial benefits of leveraging AI to enhance email campaigns, how to select tech vendors, and how to optimize your tech stack.…
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The Digital Deep Dive With Aaron Conant
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David Cost is the VP of Digital and eCommerce at Rainbow Apparel Co, an omnichannel fast-fashion retailer offering women’s, plus-size, and children’s clothing. In his role, he manages over 1,000 stores in the US, Puerto Rico, and the US Virgin Islands and has grown the eCommerce business over 9x. David has developed new eCommerce technologies as a beta tester and early adopter for companies, including Oven Bits, BloomReach, and Instant Labs. He has also served on customer advisory boards for Salesforce and Shopify and has spoken at CommerceNext and other industry events. In this episode… Third-party cookies are sunsetting, and although an official date hasn’t been set for their demise, brands must consider alternatives. How can you continue targeting customers in a post-cookies world? Website cookies include first-party, generated from the brand, and third-party, originating from outside sources. Third-party cookies only store information for seven days, whereas first-party cookies can retain data for up to 20 years. According to eCommerce executive David Cost, You can bypass third-party cookies by gathering relevant consumer information through a brand-exclusive data layer and sharing it with others. This allows you to create and optimize marketing messages to retarget customers and boost conversions. Leveraging first-party cookies also lowers customer acquisition costs, ensuring you can easily identify and retain your top purchasers. In the latest episode of The Digital Deep Dive, Aaron Conant welcomes David Cost, the VP of Digital and eCommerce at Rainbow Apparel Co, to discuss solutions for the demise of third-party cookies. David shares his thoughts on using AI to create first-party cookies, how product videos drive conversions, and why you need segmented first-party data.…
Andrea Moore is the Chief Digital Officer at NEST New York, a fast-growing, leading fragrance lifestyle brand. As a C-suite executive and omnichannel leader, she has experience launching, building, and scaling digital businesses to $100 million. Andrea is also an angel investor, an advisory board member at ShopTalk, and an Adjunct Professor at FIT. In this episode… During the pandemic, brick-and-mortar brands began shifting to digital, with pandemic-born brands launching DTC exclusively. In the pandemic’s aftermath, DTC has become less profitable, so brands must integrate online and in-store efforts to survive. How can you build a robust omnichannel strategy? As omnichannel brand builder Andrea Moore says, it doesn’t matter where your consumers shop as long as they purchase from you and not your competitors. You can establish storefronts on Walmart, Amazon, and Target’s online marketplaces as well as your personal website and brick-and-mortar shop. By targeting your customers where they shop, you can dominate the market. Omnichannel strategies often require a significant amount of tech tools to execute effectively, and it can be challenging to determine the precise fit for your tech stack. Andrea advises assessing your business goals, go-to-market strategy, and margin structures to capitalize on profitable growth opportunities. Join Aaron Conant in today’s episode of The Digital Deep Dive as he sits down with Andrea Moore, the Chief Digital Officer at NEST New York, to discuss omnichannel brand strategies. Andrea shares how brands should consider data when utilizing AI, the digital landscape’s most urgent issues, and how AI will impact leadership roles.…
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1 Seller’s Crossroads: Exploring the Decision to Enter the Amazon Marketplace With Matthew Rosenfeld 40:47
Matthew Rosenfeld is the Founder and CEO of Crush, which provides boutique Amazon management services for retail and DTC brands. He is also the Founder of Retail Racer, which leverages proprietary software to automate retail outreach for DTC brands. As a former Amazon seller, Matthew has launched, acquired, and sold multiple brands. In this episode… As Amazon gains a greater presence in the market, launching your brand on the platform is crucial for driving awareness. Yet some brands are hesitant to take this leap, fearing that Amazon will drop product prices and allow others to resell products on their sites. How can you generate sales and profitability on Amazon without exhausting resources? Selling on Amazon provides an opportunity to drive traffic to your DTC storefront, but Amazon veteran Matthew Rosenfeld warns that the platform’s landscape is constantly shifting, so you must develop calculated strategies to avoid major losses. The two main components retail-first brands should focus on are demand capture and net new customer acquisition. Without capturing sufficient demand on social media platforms like Meta and TikTok, brands that exceed $3-5 million in annual revenue experienced profit losses. Consumer purchase intentions are substantially higher on Amazon, so brands must acquire new customers on the platform to boost conversion rates. In today’s episode of The Digital Deep Dive, Aaron Conant sits down with Matthew Rosenfeld, the Founder and CEO of Crush, to make the case for why your brand should have an Amazon presence. Matthew shares his perspective on brand aggregations in the Amazon space, the future of Vendor Central, and how to analyze profitability on the platform.…
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The Digital Deep Dive With Aaron Conant
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Amitai Sasson is the VP of eCommerce at overstockArt.com, the largest online retailer of handmade oil paintings in the US. In his role, he has designed and developed the company’s online store, with annual sales of over $2 million. Amitai is also responsible for enterprise resource planning, customer relationship management, and supply chain systems. As an eCommerce authority and web marketer, he specializes in developing innovative technology solutions to improve sales and performance. In this episode… Online shopping has become the norm, and some brands operate entirely from an eCommerce model. Despite this, eCommerce is still in its infancy, so brands are struggling with the basics, like sales, shipping, and traffic. What strategies can brands employ to stay ahead of the eCommerce game? According to eCommerce specialist Amitai Sasson, shipping costs are rising, but packaging products in smaller boxes can reduce fees. He also recommends that brands with essential products utilize Shopify for third-party shipping to provide consumers with a seamless shopping and checkout experience. You must also understand your website traffic drivers by analyzing first-party data, available inventory, best-selling products, and ad spend. Additionally, integrating new technology into your website may increase your traffic and conversion rates. Welcome back to The Digital Deep Dive as Aaron Conant welcomes Amitai Sasson, the VP of eCommerce at overstockArt.com, to discuss the latest eCommerce trends. Amitai talks about overstockArt.com’s early online presence, how the demise of third-party cookies impacts data collection, and how to drive free traffic to your website.…
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