78: Cleaning dirty data using AI to improve healthcare with Sanjay from HiLabs

15 Minutes With The Doctor: Learn from Healthcare Entrepreneurs and Innovators

On this episode, Vinay is joined by Sanjay Acharya, Chief Product Officer at HiLabs. An AI-first company that turns messy claims and provider records into trustworthy data. So far, they have analysed over 40 billion records, removed over 3 million ghost healthcare locations, cut reconciliation times from weeks to under 48 hours, and deliver an estimated $80M in annual savings. We unpack healthcare-specific LLMs, real-time error detection, and system-agnostic integrations. Learn why explainable AI and clinical-note reading matter for decisions, compliance, and patient access.

Discover:

• Sanjay’s background in electrical engineering and his transition to the US healthcare space.
• How HiLabs have applied machine learning to health insurance operations.
• How the application of technology in high-stakes environments like healthcare is key.
• The challenges of applying machine learning and AI in healthcare.
• How HiLabs are tackling human error and system misinterpretation in healthcare.
• How standardising and verifying provider data has improved the accuracy of health insurance directories.
• How HiLabs is introducing a new product focused on reading physicians’ notes.
• How accurate clinical data is essential for medical decisions and patient care.
• How explainable and auditable AI is essential to ensuring user trust in technology and decision-making processes.
• HiLabs plans for growth and the potential in pharmaceuticals, as well as international markets.

Guest: Sanjay Acharya
Website: www.hilabs.com

Host: Dr Vinay Shankar
Website: https://www.oncedaily.co
Podcast: 15 Minutes With The Doctor