In this episode of The Durango Joes Podcast, the Durango Joe’s leadership team discusses the hiring of slump of 2021. As our country tries to get back to normal and businesses are reopening, many retail businesses, restaurants and coffee shops are finding it extremely difficult to find the help they need to get their business back on their feet. Jo…

In this episode of the Durango Joes Podcast, we had the distinct pleasure to chat with Marshall Snider of AuthenticUS and Don Kellum of Safety Electric, who joined us in the recording studio during a visit to shadow Durango Joes. Not only are Joe, Marshall, and Don great longtime friends, but they're also all leaders and entrepreneurs. As such, the…

You've heard him before sharing bite-sized advice on "At the End of the Day", but Byran Reynolds is back to share a wealth of knowledge this week. With roughly 10,000 followers on their Instagram page, they're clearly doing something right online. We talk to Byran about how Anthem Coffee built their following, why bringing your personality to work …

If you haven't met Anna Gutierrez at Coffee Fest before, you need to make sure to swing by the Barista 22 booth the next time you attend. Anna is so passionate about coffee, flavor, and crafting drink combinations that delight, it's no wonder she's built the amazing career she has. As the Director of Brand Development at Barista 22 (a relatively ne…

What happens when the big dogs move in across the street from your cafe? When Starbucks, Dutch Bros, or any of the heavy hitters move in, you need to know how to compete. With a brand new Dunkin' moving in across one of our locations, Durango Joes is grappling with this very issue. To help us work through it, we've brought Wes Herman, founder and o…

We're bringing a new episode to you this week where we review the previous quarter for the company, reflect on the Big 3 goals we set, and catch up on how we did with them. We also cast the vision for the quarter ahead and think about how we're going to measure that success. To help us, we bring Steve Crnkovich (Leadership Director) back to the mic…

At the end of the day, gossip is one of the most toxic things in life and leadership. In this episode, Joe discusses a few of the things we can do to avoid and douse gossip in our own lives. Please take a moment to rate and review if you enjoyed this episode! Subscribe wherever you listen to podcasts for future episodes! You can subscribe to At the…

No matter where you go in life or what you do, conflict in the workplace is a universal adversary to deal with. Or is it? In this episode of the Durango Joes, we talk to Durango Joes Culture Leader, Tiffany DeBoer, to answer questions about what conflict in the workplace is, what types of conflict you'll find in the workplace, and how to manage con…

Joe just got back from a beautiful trip to Hawaii, along with LeAnna and a few of their closest friends. The lesson? It's okay, if not imperative, to unplug from work and take some quality time for yourself and your loved ones. Better yet, it's good for your team as well! Please take a moment to rate and review if you enjoyed this episode! Subscrib…

It's no secret that Durango Joes Coffee partners with Dillanos Coffee Roasters to bring award-winning coffee to our customers. But what, or who, makes our coffee so remarkable? In many ways, it's everyone from the coffee farmers and producers to the baristas serving it here in our cafes. But Phil Beattie plays an especially fascinating and vital ro…

Sometimes, we need to spend time getting to the root of our purpose. We need to understand why we do what we do. We need to consider what it is that drives us. Please take a moment to rate and review if you enjoyed this episode! We'll be moving At The End of the Day to its own podcast over the next month, so be sure to stay tuned and subscribe to b…

In today's episode of the Durango Joes Podcast, we're joined by Carl Churchill. Carl founded Alpha Coffee (formerly Lock 'n Load Java) back in 2010 with his wife Lori after a long and successful career in the Army. With his military background, Carl brings a wide range of wisdom and drive to his business, which has evolved from an online-only coffe…

It's human nature to want to fit in, so sometimes it doesn't make sense to rock the boat. But with that said, there comes a point where you just have to let go of what others might think and be authentic to yourself. At the end of the day, don't obsess over the impression you leave (as long as it's left with integrity). After all, even the best lea…

If there's one thing that is critical to teamwork, it's a common language. If everyone is on the same page, and understands the same concepts, then there is harmony in the communication. One of the key languages that we teach our leadership teams to speak at Durango Joes is DiSC. DiSC is a personality assessment, similar to Meyers-Briggs or Enneagr…

Who hasn't been in a position where they've wanted to say something (or actually said something) that they're likely to regret. It takes discipline to bite your tongue! But at the end of the day, being careful with your words and thoughtful with your actions is a sign of leadership and maturity. So take a deep breath, and don't say something you mi…

We all know what it means to work in our business. It's the day to day, the grind, the primary operations of what you do. But in order to work smarter, not harder, we need to remember to make time to work on the business as well. While it may not help the bottom line in the here and now, working on the business is an investment in your future that …

Look, everyone spends some time in the drama triangle, especially as a victim. It's part of life! But at the end of the day, the ability to shift our mentality from victimhood to curiosity, where we can be open to solutions, is what separates the winners from the losers. If you're a victim, you're saying you don't have faculty over the situation. T…

At Durango Joes, we've been through our fair share of negotiations. It's just part of the business. Negotiating is one of the best skills you can hone as an entrepreneur, leader, or business owner. From your relationship with partners and employees to the bottom line of your business, it can have far-reaching implications when done right or wrong. …

Happy New Year from ours to yours! I'm sure for many of us looking back on the year, it's easy to think about everything that could've and should've been, but at Durango Joes we're looking forward to turning the page into the new year and turning our energy towards the year ahead. Frankly, we're excited! At the end of the day, it's time to stop com…

If you've been listening for a little while, you've probably heard that Trevor is leaving Durango Joes to start his own business. Well, the time has finally come! BRWD Up is Trevor's new consulting business, tasked with helping independent coffee businesses (and other small businesses) communicate better internally and externally. He's taking all t…

These days, it's all too easy to want to shed the 'now' and wish for whatever's coming next. After all, there's hope around the bend! But in this week's episode, our guest, Bryan Reynolds of Anthem Coffee, advocates for "staying present where you're planted." After all, there are important lessons to learn around every success OR loss! You can chec…

At Durango Joes, we understand that the majority of our employees aren't going to be with us their entire careers. It's part of the reality of running a coffee business, and recent studies suggest that employees across industries are expected to shift positions or jobs every 12 months on average. With this in mind, job mobility is an important thin…

“Success in life is not how well we execute Plan A; it’s how smoothly we cope with Plan B.” — Sarah Ban Breathnach Having a plan B is a welcome safety net, and provides you and your team peace of mind. Just don't let your "Plan B" be the easy out for "Plan A". Please take a moment to rate and review if you enjoyed this episode! Subscribe wherever y…

It's Black Friday, when many businesses traditionally look at their books in hopes of watching their numbers go from red to black. With this in mind, we're talking about financial success at Durango Joes, and what we do to keep our finances healthy. From weekly Cash Flow Statements and P&L Statements to monthly Balance sheets, knowledge really is p…

Welcome to "At the End of the Day", our new bi-weekly short-form podcast presented by CEO Joe Lloyd! We know it's hard to invest 30-60 minutes of time listening to a podcast, so we're delivering shorter episodes on alternating weeks to help keep us learning and sharing. In today's episode: "At the end of the day, if you show up for yourself and oth…

Each year, the Durango Joes Leadership Team steps away from the office for three days to reflect, learn, and look ahead. This annual Leadership Retreat has become key to our culture and critical to our success. It helps us better understand one another and align our goals for the year to come. This year we were joined by Marshall Snider, a longtime…

With November right around the corner, we're gearing up for the largest campaign of the year at Durango Joes: Mug Club! For customers, this unrivaled rewards program is a Legendary Deal that offers year-round perks exclusively to members. For Durango Joes, it helps us donate tens of thousands of dollars to local youth programming while encouraging …

Balancing family life and a career can be a huge challenge, and many people find themselves in positions where they have to sacrifice one for the other. Yet, at Durango Joes and other workplaces, there are opportunities to successfully juggle the two. To talk with us about this topic, we've brought in special guest, Ashley Stroup. Ashely is a high-…

If you've been in stores or on our social media recently, you've probably seen a new face around Durango Joes! We call him DJ, and he's the brilliant work of local illustrator, and former barista, Kennedy Fockler. Short for Durango Joe, DJ is quickly becoming a sort of lifestyle ambassador for the brand: Adventurous, Curious, and Goofy! In this epi…

At Durango Joes, we pride ourselves on hiring wonderful people. The trick is, we don't look for people who can make excellent coffee (after all, we can teach that). Instead, we start by looking for people who will truly care for their teams and our customers. It's one of the most important things we do! No one gets it right 100% of the time, but we…

What does Evel Knievel have to do with coffee roasting? What exactly is an "Origin Trip"? Why is a relationship-based business such an incredible thing? In this episode of the Durango Joes Podcast, we cover all this and more through our conversation with friend of Joes and CEO of Dillanos Coffee Roasters, David Morris. David is the self-titled Coff…

Culture is one of our favorite topics for a reason: It is foundational for creating our environment for teamwork, integrity, and generosity. Within the last year, the Leadership Team at Durango Joes spent time workshopping, dissecting, and clarifying the values that drive our culture, as well as the behaviors and actions that we expect to support t…

Gossip. Depending on which end of it you're on, it can conjure up different feelings. It can be tempting to participate in, but hurtful when it's about you. Either way, though, gossip can undermine culture, erode trust, and breed negativity throughout an organization. Once it takes hold, it can be a hard bug to squash. In this episode of the Durang…

Inspired by the book of the same name, Joe Lloyd has adopted and adapted the concept for "How to Lead When You're Not in Charge" to fit the goals and values of Durango Joes. Spurred by his mission to develop leaders among his staff, Joe teaches these concepts out to every new employee at some point in their training. Listen as Joe and Trevor break …

COVID19 has been a major challenge for businesses big and small, the world over. While the future is still uncertain about how the pandemic will continue effecting businesses like Durango Joes, we take a moment to reflect on the first phase of the virus. In this episode of the Durango Joes Podcast, Joe Lloyd, Trevor Ogborn, and special guest Meghan…

Welcome to this first episode of the Durango Joes Podcast, where you'll get to hear the voices of leadership from the best coffee shop in the Southwest! Just as we're talking about new beginnings with the introduction of this project, we felt it appropriate to dive into the beginnings of Durango Joes Coffee and how it has scaled to its size today. …