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SUMM IT UP

Summit Salon Business Center

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SUMM IT UP is a podcast from Summit Salon Business Center that engages salon, school, barbershop and spa professionals on our shared path toward happiness in the beauty industry. Hosted by stylist, salon owner, educator, and “Top 30 Colorist Under 30” Blake Reed Evans, SUMM IT UP brings you frank conversations with changemakers from all corners of the beauty world, with a focus on business and interpersonal relationships. Listen every other Wednesday.
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show series
 
As salon professionals, we have a unique ability to create a safe space for our clients, and lend a friendly ear. For someone in a domestic violence situation, the salon may be the one of the few or even the only place they can go without their abuser. So how do we identify the signs of domestic violence, and offer the right kind of support for cli…
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You might know Elizabeth Faye from her Instagram, or maybe you've watched her Tedx Talk about how hairstylists can change the world or attended one of her retreats with Hair Love University. Elizabeth just announced her latest venture, The Vitality Project, the first wellness program designed for salon companies, barbershops and beauty schools! In …
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Faith Rivers contains multitudes. In the salon industry, she's worn many hats, including stylist, colorist, salon manager and manager of education and marketing for a major haircare brand. Faith also brings her experiences in theater, journalism, and gender studies, as well as her Buddhist practice to bear in her work and in this wisdom-packed inte…
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Guest Bianca Rose is a stylist behind the chair, owner of Bianca Rose Salon in Fairfield, Ohio, and hair influencer known for vivid colors, including her own gorgeous pink hair. Bianca recently began working with a Summit coach and converting her salon company to Summit systems. She speaks with Blake Reed Evans about why she made the decision, and …
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You’re an associate, and the stylist you’re assigned to isn’t letting you get hands-on with clients. You work the front desk, and one of the stylists is consistently rude to you. You’re a stylist, and the front desk has been under-booking you for weeks. You’re a co-owner, and your business partner is over-spending on spa equipment. Situations like …
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Stylists are increasingly seeing renting their own suite or booth as an appealing alternative to working in a commission salon. Guest Anne Chesbro is co-owner of a commission salon company, Platinum Salon, as well as a suite rental business in Rochester, NY. She and her husband Joe Chesbro founded Platinum Salon Suites to meet the needs of stylists…
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Korie Lance is the owner of The Mae Salon and Spa in Indianapolis, Indiana. The Mae took home two 2024 Summit Unplugged Awards: for Diversity, Equity and Inclusion, and Sound Financial Practices. Out of all Summit salon companies, The Mae was recognized for highest year over year growth: 192%! In this episode, Blake and Korie discuss how The Mae ha…
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As stylists, we want to be there for our clients, while also setting professional boundaries around our time. Online booking saves time and takes some of the emotion out of setting up hair appointments. But today's guest says combining tech with a human touch makes for the best customer experience, and makes business sense too. Guest Missy Megginso…
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Erin Gray and Annie MacArthur are The Hair Nerds, an independent pro beauty media and education company. Their signature events, called Hairventures, allow salon professionals to learn from top stylists around the world, as well as experience foreign cultures and build lasting friendships, at an affordable price. In this episode, Erin and Annie tel…
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We're still riding the high of Summit Unplugged, our first ever salon leadership conference and a time to really focus on ourselves and our wellbeing in the industry. (Did we mention it was on the beach in Cancun?!) If you missed this year don't worry: we've got a recap on this episode and info on how to get in on the next one. Blake also hosted ou…
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As Blake says, hair stylists these days are in such high demand, they could set up shop in the middle of a field and people would still come to have their hair done! In addition, the new generation of incoming stylists care more than ever about company culture, including fair labor practices, flexibility and social and environmental values. So salo…
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The last four years have been a big reset for the salon industry. When we shut down in 2020 we learned that many of our clients see us as essential workers. We saw a surge in demand coming out of lockdown. But now, we once again need to raise our standards to keep our clients. The pandemic years also accelerated a trend towards employees asking for…
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For Bil Neal, being a salon sales consultant isn't about pushing product. It's about building relationships and growing small businesses. Bil Neal is a salon business partner (SBC) with SalonCentric, a division of L'Oréal USA, working with Summit salons and other salon companies in southern Ohio. Want to try out a new product without commiting? Cal…
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Andrew Carruthers is a stylist educator and trainer and a Sam Villa culture ambassador, and coaches private clients inside and outside the beauty industry through his company The Journeyist. Our conversation this episode is about managing stress and controlling reactivity – skills essential to communication and leadership. You’ll learn simple breat…
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A member of the beauty industry since 2011, Colissa Nole recently left the salon company where she worked as a stylist and struck out on her own -- first in a booth rental space, and most recently her own space with a co-owner. While it's an adjustment becoming your own boss, Colissa says the change has allowed her to offer the best service of her …
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We’re living in a time of cultural transition. Individuals are openly expressing gender and sexuality with more freedom than before. At the same time, some still believe that expression outside of the traditional cisgender heterosexual frame is a bad thing. Others want to be supportive, but are unsure about the correct pronouns and terminology to u…
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Traditionally, the salon business in the United States has been a segregated one. And while stylists at salons in the Black community performed braids, twists, weaves, relaxers, and silk presses on a daily basis, most white stylists had little or no knowledge of textured hair. In the past few years this has been changing, with more beauty schools p…
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If you’re a business owner in a crowded space, you have to put your “why” front and center. That’s Tim Fisk’s philosophy, and it has paid off. As Director of Brand Development for Summit Salon Business Center, Tim helps salon and spa companies design or rethink their brand to attract both customers and new employees. He is the owner of Herdis, the …
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The relationship between a stylist and their repeat guest is special. But if you build that special relationship with enough people over time, you might feel maxed out because your days are so busy. You have a waiting list. So you raise your prices, but that waiting list doesn’t get any shorter. Though you may feel like you can’t handle one more th…
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The once-disparate worlds of salon and barbershop are moving closer, with changing gender norms around hair, professionals graduating from school with both skill sets, and barbershops shifting their business models. But the expectations of barber and stylist clientele are different, and any salon owner looking to add barber services to their menu s…
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Hayley Jepson (@the.resilient.hairdresser on Instagram) has an amazing story. A top-earning colorist, she left the hair industry over a decade ago due to burnout, thinking she'd never come back. Hayley became a school counselor and a psychotherapist. Eventually, the knowledge she gained in that process brought her back to her first love -- hairdres…
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With the flexibility and opportunities for advancement that the salon industry offers, not to mention the tips, you can make a great living. But the other side of the coin is how you manage your money. After all, you can have a full book at the salon and still be deep in debt. Peter Mahoney, President of Summit Salon Business Center, has a passion …
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We’ve been wanting to speak with Sheri Doss for a while! Vice President of Brand Education, Events & Experiences at Redken, Sheri has helped inspire and change the lives of hair stylists around the world through programs like the Redken Exchange in NYC, the Redken Prolab in LA, and the Redken Symposium. Blake and Sheri discuss how Redken keeps educ…
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If you work in a salon company you may be noticing a trend: the post-pandemic days when hungry guests were competing for your time, grateful for a return to professional haircare, are over. These days clients are a bit more picky about who does their hair, and the quality of service when they come to the salon. The always-current Heather Bagby, Vic…
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With brick-and-mortar retail on the rise again, now is the perfect time to turn your passion for fashion or unique gifts into a boutique at your salon company -- or give your existing boutique space a refresh. A boutique can be a great addition to a salon company, but there are a few things you should know before diving in. (For example, you can ex…
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Owning a salon is great but sometimes your life changes. Your family grows or you find yourself having to move far away, and the best decision for everyone is to sell the salon. It can be a hard choice - but if you are prepared it can also be the right choice for you and your family. In this episode, host Blake Reed Evans talks to Summit Salon Cons…
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Whether you have never worked with an associate before, or you've been a trainer for years and are looking to update your methods, this episode is for you! Not only do associates provide an extra pair of hands, but they provide the opportunity to book more guests, maximize productivity, and help your salon run like a well-oiled machine. Our guest M…
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Last year, the wonderful Stephanie Russell visited SUMM IT UP to help us clarify our goals as individuals, maintain boundaries, and avoid burnout. In this episode, Stephanie is back with fresh insights and a new framework for helping leaders and organizations thrive: psychological safety. Psychological safety is the ability to take risks in an orga…
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Guillaume Duez has worked in marketing and management for L'Oréal for 12 years, rapidly ascending through the ranks. He’s now General Manager at the iconic company, in charge of the prestige brands Kérastase and Shu Uemura Art of Hair. In this fast-paced interview, Guillaume speaks with host Blake Reed Evans about the legacy and evolution of presti…
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The enneagram is a powerful personality assessment tool that looks at the core motivations and fears behind our actions. Knowing your enneagram type can help you play to your strengths, and be more mindful of your weaknesses. In a salon company, an enneagram assessment can help build better leaders, and help close communication gaps within a team. …
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Members of four generations are currently working in the salon industry: Baby Boomers, Gen X, Millennials, and Gen Z. Each generation has its own values and ideas about how to build clientele, how to run a company, and how to manage work-life balance. The beauty industry is constantly changing, and while experienced leadership is essential, we need…
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What makes you happy? Hiring an associate? Raising your prices? Spending time with family and friends? Opening a new location? Striking out on your own? In the beauty industry, decisions big and small often revolve around numbers: and that includes your personal finances, your business books, and market forces like supply, demand, and inflation. Nu…
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Fashion, commercials, wig-making, on set: there’s a whole world of work out there beyond the salon. But in show business, success rarely comes overnight. Kauilani Goodwyn is a Mizani artist and educator, and co-founder of the Texpert Collective and the Global Artistry council. After working with hair for over sixteen years, she’s recently become a …
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Kenneth Snyder is the owner of Evolution, a salon company with four locations and a staff of 89, in central New Jersey. With a background in fashion, he opened his first salon out of hair school with six chairs. In this episode, Kenneth walks us through how he grew Evolution through investing in education and growing people. We also learn how partn…
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All hail the Queen of Spa! There’s a world of business in spa these days, with new technologies and younger clients booking preventive and wellness services. So how can your salon company tap in? Victoria Perry is the owner of Soto Signature Spa in Perrysburg, Ohio, a Summit Spa Consultant, and Spa Division Team Leader at Summit Salon Business Cent…
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Sam Villa is the founding partner of Sam Villa Professional Brand, the Redken Global Artistic Ambassador, and 2017 NAHA Lifetime Achievement Award winner. Famous across the salon industry for his line of tools and his educational videos, Sam is a master of change and adaptation, whether that be hair trends or the way education is delivered. Sam nev…
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The relationship between a stylist and their repeat guest is special. But if you build that special relationship with enough people over time, you might feel maxed out because your days are so busy. You have a waiting list. So you raise your prices, but that waiting list doesn’t get any shorter. Though you may feel like you can’t handle one more th…
  continue reading
 
These days, more and more people are looking for stylists with a specialty: whether that’s blonding, balayage, natural curly cuts, extensions, or other services. Rae Stanton is a level four stylist and a vivid & platinum color specialist at Shear Art Salons in Tampa, Florida. (Yep, that’s our host Blake’s salon company, and it’s no accident that th…
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The front desk is the first place a guest goes when they walk into a salon, and their last stop on the way out. Yet front desk team members often don't get the respect and credit they deserve - and that's putting it mildly! Julie Molina is a Certified Front Desk Trainer and team leader with Summit Salon Business Center, and a shareholder and stylis…
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In the early months of the COVID-19 pandemic, uncertainty reigned in the salon industry. Questions like “When will I be allowed to open back up?” “Is it worth the risk to go to work?” and “Will my company survive this?” were on the minds of owners and staff. Leaders had a choice: put on a brave face for their workers, or be honest about their fears…
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As queer, Black women in the beauty industry dealing with discrimination from clients, Christin Brown and her wife made a business decision not to show their faces on their websites. But as their business grew, they decided to put their identities at the center of their business. Christin now exclusively styles natural, curly, unmanipulated hair at…
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With Father’s Day around the corner, this episode we profile a unique salon company that’s part of a family legacy: My Father’s Mustache in Cookeville Tennessee. The business is owned and operated by two sisters. And it’s named in honor of their father, Wayne Fletcher, a local pioneer in unisex salons and barbering education. Our guest Debbie Fletc…
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Dreaming of a bigger following, a shoutout from your favorite professional haircare brand…or even an official marketing deal? Should you focus on photos or videos? Does it matter what times of day you post? Should you actually DM that brand? Is there a right and a wrong way to talk about your guests on social? All will be revealed in this high-ener…
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Gino Maggio is the owner and a barber behind the chair at The Barber Shop Tampa. But he’s not anyone’s boss: the other barbers rent chairs from him and contribute to decision-making for the business. In this episode, Gino chats with host Blake Reed Evans (who is also his loyal customer!) about barbershop culture including booth rentals, gender incl…
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If you’re a business owner in a crowded space, you have to put your “why” front and center. That’s Tim Fisk’s philosophy, and it has paid off. As Director of Brand Development for Summit Salon Business Center, Tim helps salon and spa companies design or rethink their brand to attract both customers and new employees. He is the owner of Herdis, the …
  continue reading
 
Your coworker crosses a boundary, and you don't know how to talk to her about it. You’re thinking about opening your own salon, but not sure you have the confidence to pull it off. You want to correct your employee's mistakes, but will they resent you for it? Guest Stephanie Russell is a certified confidence coach, a mindfulness coach, an Acceptanc…
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Reach out to Chad Faass cfaass@summitsalon.com Follow him on Instagram @ChadFaass The Summit Salon website is: https://summitsalon.com/ Follow Summit Salon Business Center on Instagram @SummitSalon. Follow host Blake Reed Evans on Instagram @BlakeReedEvans. His DM's are always open! SUMM IT UP is produced by Andrea Muraskin, with editorial support …
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