بهترین پادکست های Human Error (2024)

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SH121: We all make errors. Let’s not judge those involved without understanding the ‘how’ it made sense. 7:53

1d ago7:53

7:53

In this episode, we explore the concept of a Just Culture in diving, where learning from mistakes and sharing incidents openly helps improve safety without fear of unfair criticism or blame. Inspired by Human Factors and Ergonomics, which emerged in WWII to address human error in fast-evolving systems, Just Culture highlights that mistakes often re…

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SH120: Why is it so hard to talk about failure? 6:08

5d ago6:08

6:08

In this episode, we discuss how openly sharing failures can lead to safer, more effective diving practices and team connections. Inspired by a diving forum thread called “I Learned About Diving From That,” we explore how sharing mistakes helps others learn without fear of criticism, creating a “Just Culture.” Embracing failure is vital for growth: …

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SH119: Local Rationality: Why an old lady vandalised art and how to improve diving safety! 5:02

8d ago5:02

5:02

In this episode, we explore how understanding "local rationality"—the idea that people make decisions that make sense to them in the moment—can improve diving safety and team performance. Using the story of a 91-year-old woman who "completed" a crossword art piece in a museum, believing it was interactive, we see how context shapes our actions. Thi…

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SH118: Being a deviant is normal... 6:13

12d ago6:13

6:13

In this episode, we delve into "normalization of deviance"—how divers, like workers in many fields, can gradually drift from safe practices due to pressures to be more efficient or productive. Often starting with small rule-bending or shortcuts, this drift can increase over time, as divers operate closer to safety limits without realizing the risk.…

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SH117: Complacency: The Silent Killer... But it's not that Simple! 10:48

15d ago10:48

10:48

In this episode, we explore complacency in technical diving, using the tragic case of Wes Skiles' 2010 rebreather accident as a springboard. Often labeled as the "silent killer," complacency can emerge when divers become overly reliant on their equipment and fail to actively monitor it, especially automated systems like rebreathers. Diving systems,…

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SH116: Incompetent and Unaware: You don't know what you don't know... 10:41

19d ago10:41

10:41

In this episode, we dive into the Dunning-Kruger effect and how it impacts diver safety. The presentation from TekDiveUSA 2016 emphasizes that humans often overestimate their own knowledge, creating gaps in situational awareness that can lead to dangerous decisions. By understanding cognitive biases, such as outcome and hindsight bias, divers can b…

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SH115: It's the little things that catch you out... 6:22

22d ago6:22

6:22

In this episode, we discuss how complacency and cutting corners can lead to serious diving accidents. We explore how the same mental shortcuts that help us operate efficiently can also cause us to miss critical changes in our environment, leading to dangerous situations. Using examples from aviation and diving, we highlight the importance of situat…

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SH114: What relevance does Human Factors have to recreational and technical diving? 7:12

26d ago7:12

7:12

In this episode, we explore why Human Factors are crucial in diving, even if you haven’t experienced an accident. Drawing from high-risk industries like NASA and aviation, we highlight how human errors often lead to major incidents, even when no technical failures are present. We discuss real-life diving examples where poor communication, peer pres…

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SH113: How to help correct the biases which lead to poor decision making 6:54

29d ago6:54

6:54

In this episode, we explore the concept of "pre-mortem" or prospective hindsight, a technique that helps teams identify potential reasons for failure before a project begins. Research shows that this approach increases the ability to foresee outcomes by 30%. By imagining a scenario where a project has already failed, team members can share their in…

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SH112: Authority Gradient - Why people don't (or can't) speak up. 4:19

1M ago4:19

4:19

In this episode, we discuss the challenges teams face when speaking up, especially in the presence of authority figures. A German research study found that in 72% of cases, team members chose to remain silent even when verbal intervention was necessary, and only 40% of those who did speak up were assertive. Reasons for silence included deference to…

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SH111: Big Data - Use as a Predictor? Or Not? 3:28

1M ago3:28

3:28

In this episode, we discuss the potential and challenges of using Big Data to predict safety and performance issues, especially when human behavior is involved. While traditional cause-and-effect thinking works in some cases, complex incidents often involve many small contributing factors that are hard to detect. Big Data could help spot these hidd…

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SH110: Looking in the (Cultural) Mirror... 5:34

1M ago5:34

5:34

In this episode, we explore cultural awareness and how understanding our own culture is key to improving relationships and performance in diverse environments. After attending a training session at Abbey Communication, I learned that we often judge others based on our own biases without realizing it. The course used the Trompenaars and Hampden-Turn…

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SH109: Anyone could have done that...! 3:10

1M ago3:10

3:10

In this episode, we discuss the concept of "common sense" and how it's not always as common as we might think. Using the example of Columbus and his "uncommon sense" solution to standing an egg on its end, we explore how knowledge and experience shape our understanding of what seems obvious. Just because something appears simple to one person doesn…

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SH108: How Much Are You Willing to Risk? 5:27

2M ago5:27

5:27

In this episode, we explore the parallels between decision-making in diving and the concepts from Daniel Kahneman's "Thinking, Fast and Slow." The discussion focuses on how divers often face tough choices when equipment malfunctions, similar to the mixed gambles described in the book. While staying on the boat may seem like the safe choice, the fea…

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SH107: Summary of RF4 Paper: Human Factors in Rebreather Diving 14:26

2M ago14:26

14:26

In this episode, we discuss the importance of human factors in rebreather diving, highlighting key themes from the Rebreather Forum 4 conference. Rebreather diving, while offering unique opportunities, is far more complex than traditional scuba due to its intricate systems and hidden failure modes. The talk covers the role of systems thinking in im…

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SH106: Language Matters: An HF Approach to Reviewing an ‘Accident Analysis’ 23:26

2M ago23:26

23:26

In this podcast episode, we discuss a recent accident analysis published by RAID, which was framed as a hypothetical event but turned out to be based on a real-life diving incident without full consultation with those involved. The focus is on how we frame learning opportunities in diving and the importance of understanding the decisions made in th…

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SH105: Mistakes are good- learning from mistakes is sometimes better than getting it right 5:43

2M ago5:43

5:43

In this episode, we discuss why mistakes are a valuable part of the learning process, especially in scuba diving training. While most instructors aim for their students to perform perfectly, making mistakes actually helps students learn more effectively. Mistakes provide opportunities for problem-solving and critical thinking, which can lead to dee…

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SH104: Communication- What stops people speaking up? 6:54

2M ago6:54

6:54

In this episode, we explore the challenges of effective communication and the barriers that often lead to misunderstandings and conflicts. We discuss how stress, language differences, and personal insecurities like the Imposter Syndrome can prevent clear communication, both underwater and on land. We also highlight the importance of creating a psyc…

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SH103: The Dunning Kruger effect- Incompetent (or Competent?!) and Unaware 6:13

2M ago6:13

6:13

In this episode, we explore the Dunning-Kruger effect, a cognitive bias where people with limited skills or knowledge in a particular area tend to overestimate their abilities, while those with more expertise may underestimate their competence. This effect explains why some new divers might think they’re better than they are, while more experienced…

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SH102: Decision Making- How do we explain our decisions to others? 5:35

2M ago5:35

5:35

In this episode, we explore the challenges of explaining decisions to others, especially when they don’t share the same knowledge or experience. Jenny recounts a personal story about deciding not to dive a local canyon system again due to safety concerns, despite it seeming straightforward to others. The incident highlights the importance of situat…

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SH101: Running out of gas- Why does this happen and how can we prevent it? 6:29

2M ago6:29

6:29

In this episode, we discuss a personal diving incident where I ran out of gas underwater—a situation that could have been fatal but wasn't due to quick thinking and luck. The experience highlights the dangers of complacency and the importance of maintaining situational awareness, even during routine dives. We explore how easily small oversights can…

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SH100: Illusory Truth Effect 5:07

3M ago5:07

5:07

In this episode, we explore the illusory truth effect, where repeated information, even if false, can become ingrained in our beliefs. This cognitive bias can be reinforced by social media echo chambers, making it difficult to separate fact from fiction. The effect is particularly strong when the information aligns with what we already believe, mak…

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SH99: Standards- why do we have them and what can we do if someone breaks them? 8:29

3M ago8:29

8:29

In this episode, we dive into the issue of diving standards and safety, particularly how some instructors may not follow proper procedures, putting students at risk. Unlike other outdoor sports, the underwater environment makes it difficult to monitor and ensure that standards are upheld. This episode explores why this might be happening, such as t…

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SH98: How do novices know what questions to ask? 5:57

3M ago5:57

5:57

In this episode, we explore the importance of experience in diving and how it shapes decision-making and problem-solving. Experience helps divers build mental models that guide them in various situations, but beginners often face challenges because they don't know what they don't know. We discuss the value of curiosity in learning, emphasizing the …

1
SH97: Survival instinct: Reaction to stress 7:49

3M ago7:49

7:49

In this episode, we explore how divers can manage extreme stress in life-threatening situations. While technical skills and knowledge are vital, the ability to stay calm and focused under pressure is crucial. We discuss strategies like controlled breathing, tactical thinking, and continuous training to enhance mental resilience. Techniques such as …

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SH96: What do we mean by experience? 5:58

3M ago5:58

5:58

In this episode, we discuss the concept of experience in diving and how it goes beyond simply logging a certain number of dives. True experience comes from the quality of dives, solving problems, and learning from mistakes in varied environments and conditions. We explore why minimum dive numbers shouldn't be seen as targets and highlight the impor…

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SH95: Speaking the right language 5:40

3M ago5:40

5:40

In this episode, we explore Jenny’s journey as a diving instructor who discovered that teaching goes beyond technical skills and dives into the complexities of human behavior and communication. She realized that understanding and applying the concept of "situation awareness" was the missing piece in helping students who seemed competent but lacked …

1
SH94: Practical Guide to Applying Teamwork in Diver Training 8:28

3M ago8:28

8:28

In this episode, we explore how human factors and non-technical skills can be applied to diving and diving instruction to enhance safety and performance. We discuss strategies like training senior instructors, fostering psychological safety, and promoting a culture of learning through context-rich storytelling. Practical tools include effective tea…

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SH93: Who is responsible for learning? 5:59

3M ago5:59

5:59

In this episode, we delve into the responsibilities of diving instructors and students in ensuring divers are competent and prepared for independent diving. Initially, instructors must provide comprehensive training, but as divers gain experience, they must take responsibility for identifying and addressing knowledge gaps. The discussion highlights…

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SH92: Diving accidents: the want to know what happened and why 7:13

3M ago7:13

7:13

In this episode, we discuss the complexities of understanding diving accidents and human communication. A recent diving fatality in Norway prompts reflection on how quickly we jump to conclusions and how our minds fill gaps with assumptions. Human Factors teach us to slow down, consider multiple perspectives, and understand that our memories and st…

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SH91: Mind Reading for Beginners 5:01

4M ago5:01

5:01

In this episode, we explore the concept of Human Factors, which, as one insightful 10-year-old put it, is like mind reading. Human Factors involves understanding and improving how we communicate, make decisions, and work together. Humans often struggle with communication, unlike animals that navigate and cooperate effortlessly. By focusing on what’…

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SH90: The Backfire Effect: Why our brains make it difficult to change our mind 5:47

4M ago5:47

5:47

This week, we dive deeper into the backfire effect, where contradictory information can reinforce rather than change a deeply held belief. When faced with conflicting information, our brains often react emotionally, making it harder to accept new ideas. We discuss how our analysis of information—based on compatibility, coherence, credibility, conse…

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SH89: To Dive or Not to Dive? The Power of Decision Making 6:32

4M ago6:32

6:32

In this episode, we explore the critical decision-making process in diving, emphasizing the importance of safety and thorough planning. We discuss how divers must evaluate various factors, such as weather, equipment, and team dynamics, to ensure safe dives. Key steps include assessing justification and feasibility, finding the right solution, ident…

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SH88: Cognitive dissonance or why we don't always follow our beliefs 5:50

4M ago5:50

5:50

In this episode, we dive into the concept of cognitive dissonance, where our thoughts and actions conflict, causing discomfort and the need to resolve this inconsistency. We explore everyday examples, such as pretending to enjoy a course you disliked or justifying an expensive but unsatisfactory purchase. Cognitive dissonance often forces us to eit…

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SH87: The road to excellence: Systems and structure form the foundation of a culture of improvement 7:05

4M ago7:05

7:05

In this episode, we dive into the importance of organizational culture and effective systems in achieving success, using examples from elite teams like the Navy SEALs and NASA. We explore how these principles apply to diving, emphasizing the need for aligned goals, skill development, clear communication, and constructive feedback. By creating a sup…

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SH86: Selective Attention Exists! 5 Tips to Increase Situational Awareness in Diving 7:11

4M ago7:11

7:11

In this podcast episode, we dive into the critical topic of situational awareness and its profound impact on safety, especially in contexts like firefighting and diving. Today, Gareth emphasizes that despite our modern multitasking abilities, attention remains limited. We explore how situational awareness has been compromised in everyday life, from…

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SH85: Ergonomics- not just about comfy chairs 5:48

4M ago5:48

5:48

In this episode, we explore the concept of ergonomics through the lens of diving equipment and safety. Ergonomics, which studies how humans interact with systems like physical gear, plays a crucial role in diving. From regulators to dive computers, well-designed equipment enhances ease of use and safety. Feedback mechanisms, like knowing if a regul…

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SH84: Why is it so hard to admit to our mistakes? 5:24

4M ago5:24

5:24

In this episode, I reflect on a recent diving mistake that challenged my beliefs about sharing errors. While minor slip-ups are common and quickly corrected, this particular incident was a deliberate violation. Despite years of advocating for open discussion in human factors, I found myself hesitant to share this mistake publicly due to fear of jud…

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SH83: The Curse of Knowledge 5:31

4M ago5:31

5:31

This week's podcast episode dives into the lessons learned from a recent holiday focused on diving. Jenny, typically more inclined towards activity than relaxation, decided to undertake a diving course during her vacation. Beyond the initial goal of learning, the experience brought a profound realization about the challenges of being a beginner. Th…

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SH82: Familiarity as Distraction: Operating on Autopilot 6:20

5M ago6:20

6:20

In this episode, we explore the phenomenon of being distracted by familiarity, commonly known as autopilot, and its implications for safety, particularly in diving and driving contexts. We discuss how familiar actions operate at a skill-based level, where errors are often slips or lapses, and contrast them with rule-based and knowledge-based decisi…

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SH81: Complacency and Efficiency 5:40

5M ago5:40

5:40

In this podcast episode, we dive into the subtle balance between efficiency and complacency in dive briefings and procedures. Drawing from personal experiences and conversations with fellow divers, we explore how familiarity with diving environments and buddies can lead to abbreviated briefings and overlooked safety protocols. Is it complacency or …

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SH80: Why is it so hard to concentrate? 6:40

5M ago6:40

6:40

In this episode, we delve into the world of distractions and procrastination, exploring how they impact tasks, especially in critical situations like planning dives or navigating wrecks. From the allure of smartphones to unexpected interruptions, distractions can lead to increased stress and errors. Multi-tasking, often seen as efficient, can actua…

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SH79: 5 Common Misconseptions about Human Factors 5:40

5M ago5:40

5:40

In this podcast episode, we debunk common misconceptions about Human Factors, shedding light on its complexity and importance. Contrary to the belief that Human Factors is just common sense, it's an evidence-based practice that delves deeper into understanding human behavior and system design. While technical skills are crucial, Human Factors empha…

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SH78: Work as Imagined vs Work as Done 5:05

5M ago5:05

5:05

In this episode, we explore the often overlooked gap between how work is envisioned and how it actually gets done. Imagine crafting the perfect set of procedures for a job, only to face the realities of limited resources, budget constraints, and differing perspectives from those actually performing the tasks. This misalignment between "Work as Imag…

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SH77: Analyzing the Hidden Consequences of Undermining Standards 6:19

5M ago6:19

6:19

The podcast delves into the issue of ignoring diving standards, highlighting the potential consequences and influencing behaviors within the industry. Despite the prerequisite for Rescue Diver certification before starting Divemaster training, some i nstructors overlook this standard for various reasons, from ignorance to time pressure or complacen…

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SH76: Navigating the Depths Safely: Risk Management & Incident Reporting with a panel of experts 9:25

5M ago9:25

9:25

The allure of SCUBA diving offers unparalleled opportunities for underwater exploration but also comes with inherent risks that demand respect and understanding. This podcast, summarizing a conversation between industry experts, delves into the critical aspects of risk management and incident reporting in diving. Understanding the risks, the role o…

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SH75: Psychological Consequences of a Diving Accident 14:22

5M ago14:22

14:22

In this podcast episode, we delve into the psychological impact of diving incidents, particularly focusing on the development of post-traumatic stress disorder (PTSD) within the diving community. While physical injuries from diving accidents are well-documented, psychological trauma often goes unnoticed and untreated. Research suggests that a signi…

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SH74: Who is responsible for change? 5:59

6M ago5:59

5:59

In this podcast episode, we explore who should be driving change in the diving industry, drawing inspiration from quotes by George Bernard Shaw and Albert Einstein emphasizing the necessity of change for progress. While top-down leadership models are common, with executives setting the culture and direction, it's argued that true change often stems…

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SH73: Why we need change 6:01

6M ago6:01

6:01

In this podcast episode, we delve into the necessity of change, exploring why it's crucial and who should be driving it. Drawing insights from Winston Churchill's quote, "To improve is to change, to be perfect is to change often," we examine how change is an inherent part of life and essential for progress. While some resist change due to comfort o…

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SH72: Shoulda, Woulda, Coulda 5:34

6M ago5:34

5:34

In this podcast episode, we explore the pitfalls of using "shoulda, woulda, coulda" in discussions about diving mistakes and accidents, emphasizing the need for constructive language and learning-oriented approaches. Drawing from real-life diving scenarios, we highlight how counterfactual responses hinder progress and fail to address the root cause…

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