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Stories of your customers on their journey, and how they build or break relationships with companies like yours. Host Russel Lolacher shares real customer experience case studies in a 1950s radio drama narration style with modern tips and analysis. Born from The Upsell.com Blog, The CX Storytime Podcast: Tales from the Customer Journey presents true customers' stories including the impacts of their customer experiences, followed by valuable strategies on engagement and retention to help you ...
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Online Courses Made Easy | Create an Online Course, Online Marketing for Women, Messaging, Customer Journey, Marketing Funnels

Robbin Kent | MA Psychology, Educator, Course Creation Coach, Marketing Strategist, Business Coach for Women

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Are you wondering if anyone will even buy your online course? Do you struggle with finding the right audience to sell your course? You thought about creating an online course… but you find yourself staring at the computer screen again and again… wondering where do I start? Are you ready to serve more, but you need clarity on how to actually create an online course your audience will buy? I am thrilled you’re here! This podcast will give driven female course creators the steps you need to cre ...
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How well do you know your ideal client online, like your BFF? In this episode, I dive into the importance of truly understanding your ideal client's needs and pain points to create successful online courses. I share how knowing your ideal client can make marketing a breeze and ensure your course resonates with those who need it most. I also give ti…
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher highlights the importance of prioritizing small gestures before big moments at work. Big events at work are great. It's an opportunity to bring everyone together, connect in new ways, hear from leadership, have presenters sharing new ideas. They'…
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Have you ever thought about what type of stories you could use in your online marketing strategies to create the know, like, and trust factor? Storytelling is essential for engaging your audience, building connections, and effectively marketing your course or offer. In this episode, I share 6 strategies you can start implementing today! Also, Check…
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Wondering how storytelling can change your marketing game? Or Why you need to use it in your marketing? In this episode which is Part 1 of Storytelling for Online Marketing, I dive into why storytelling is crucial for marketing your online course. We all love a good story, don't we? I share how my parents' knack for storytelling influenced me and w…
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher asks us to maintain relationships even through significant change. Change is a part of the work world, whether it's as big as a merger or reorganization of a company or as traditional as moving teams or getting a new job. Great leaders understand…
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Is your lead magnet aligned with your digital offer? If you want quality leads on your email list, then you need to do these 4 strategies before you create your lead magnet. They will save you time and lots of brain space... if you map this out before you start. Other podcast about lead magnets you can checkout are: 74 | Elevate Your Lead Magnet: H…
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Are you wondering if they will buy your course on day ONE of your launch? You think you are ready to build the course and you may have even picked the course platform to have it on.... but if you don't do these 3 things first... then it may be ghost city on day one. I don't want you to fall into the same trap that some of my clients have. Tackle th…
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How can overcoming obstacles fuel your motivation and progress? What role does your "why" play in pushing past challenges? In today’s episode, we dive into these big questions with my guest, Jen Nix. Jen, a course creator, a single mom, and thyroid cancer patient, shares her inspiring journey of turning life's setbacks into powerful motivation. We …
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher explores how leadership should and shouldn't respond to tragedy from their teams. Not so long ago, Russel experienced a personal tragedy, which inspired his curiosity on how leaders and workplace cultures handle those moments. He provides real-wo…
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Wondering which of your course ideas will have your audience eagerly saying, “Take my money”? Curious about how to validate your course concept before diving headfirst into creation? In this episode of "Online Courses Made Easy," I tackle these burning questions and share 5 proven strategies to ensure your online course will captivate and sell. 💌Se…
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Why are you building an online business? What drives you to push through the tough days and keep moving forward to your goals? Join me in unpacking the powerful concept of “why” and how it can sustain you through challenges, inspire innovation, and lead to meaningful success. I give you 3 questions to ponder and get you narrowing down your "why". 💌…
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Struggling with what content to create next? Ever wonder how to truly connect with your audience? In today's episode, I share 4 practical ways you can uncover the real needs and pain points of your target audience. Whether you're grappling with what to post on social media or how to structure your sales page, I'm here to help simplify the process. …
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In this episode from the Relationships at Work podcast, communications and leadership nerd (and host) Russel Lolacher provides a recap of attending Workhuman LIVE in Austin and his favourite takeaways. Russel shares the future of work leadership from Brene Brown, the lessons Baratunde Thurston learned when he discovered his mom wasn't perfect, the …
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Are you trying to figure out the best way to generate income from your online course? Wondering whether a passive or more interactive course model suits your style and audience? In today’s episode, I dive deep into the distinctions between creating passive income courses versus those that include live interactions like coaching or Q&A sessions. I s…
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Confused about sales funnels? Overwhelmed about where to start with your online course marketing? In this episode, I break down the mystery of sales funnels, simplifying the journey you’ll take your ideal client on through. I also walk you through the essential elements of a funnel, from landing pages to email sequences, and share my personal insig…
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Do you have a plan to deal with common objections that potential students might have when they take a look at your course? Do you know what are some common objections to why people do not buy your course? I share 3 common objections every online course creator needs to address in your marketing of your online course. When you walk in prepared with …
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Wondering if you have what it takes to create an online course? Unsure of where to start? Today, my friend, I tell you how to know when you are ready to become a course creator. From sharing a unique skill or solution you've discovered to helping others achieve their goals, I discuss how recognizing your value can be the first step towards building…
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Make sure you do NOT fall victim to these 4 traps when you are building your audience as a course creator. Your working hard and putting in all the systems... but are you doing these things that will hold you back from building your engaged audience? Bring your favorite cup of coffee, your colored pens, and paper, so you can take notes and make sur…
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Do you ever wonder how to take your lead magnet to the next level, or what a trip wire is and how it can benefit your business? In this episode, I dive into these questions and explore how you can enhance your email list-building strategy by incorporating trip wires. I'll walk you through how to use the valuable real estate of a thank-you page with…
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Ready to scale your business? Let's talk about working ON your business, not just IN it. You see, it's not just about working IN your business; it's about strategically working ON your business to take it to the next level. I know, easier said than done, right? But don't worry! I've got you covered. I break down 3 strategies that will help you carv…
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Are you struggling to figure out what to include in your online course? Not sure how to structure the content to make it engaging for your students? Well, in this episode, we're going to tackle exactly that! I'm sharing the process of mapping out your curriculum for your online course and 3 simple steps for your get started with yours today. I shar…
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Have you ever found yourself stuck in the cycle of saying "I should do that" without taking action? What's holding you back? You are not alone, my friend! I've been there and my clients! I am sharing real stories and 3 actionable steps to get you unstuck and moving forward, so you can make it happen, too! Let's do this, my friend! This is the sign …
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Has this question come to mind before? What do I do with the email list I've built? First, let me tell you... No matter your email list size... YOU need to do these 5 emails! I dive into the nitty-gritty of nurturing your email subscribers from the get go. I lay out a step-by-step process on how to craft those First Five Emails that keep your audie…
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At first, I said No! ... because the fear was bigger than my confidence. In this BFF (Business Forward Friday) episode, I talk about the fears and doubts I faced, such as not feeling knowledgeable enough and worrying about making mistakes. I realized that if I didn' t move past the fears, then I was withholding the gift that others are looking for …
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Do you wonder what type of digital offers to have in your business? And how many offers you should have? You are not alone... several of my clients ask me this question often, so I decided to break it down for you right here in today's episode. This episode will help you figure out exactly what is right for your business. Let's Go, My Friend! 💌Send…
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How can adding a course to your business benefit you and your potential clients? Building a course can change your life and your clients lives....and grow your business. You can serve 50 clients a month, instead of 3 individually. In today's episode, I share insight of the impact an online course will make in your business. Take a listen and see if…
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Do you want to know where to start in scaling your business with an online course? You need to do these 3 things before you ever worry about what platform to use. Take a listen to get these steps tackled so you can finally make progress on the course dream in your head. Let's Do This!!! 💌Send a Text w ANY question about your Course Creation Journey…
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Are you stuck in the cycle of perfectionism and not moving forward on scaling your business? Do you think that you have to do it all before you can scale and grow your business? In today's BFF(Business Forward Friday) episode, I share with you how I have so been there, plus many of my coaching clients. I give you 3 practical ways to manage your per…
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Are you ready to take your marketing funnel strategy to the next level? You have to know where you are going, so that you can take these next steps in your marketing funnel! In today's episode, I share with you what the next 3 steps are in setting up a profitable marketing funnel. Make sure to first listen to Episode #62 - Part 1- Are You Missing t…
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(BFF) Where does your health fall on your to-do list as an entrepreneur? Do you stay moving and motivating with a healthy lifestyle? Today, I share about things I have put in place to prioritize movement, have mindful nutrition, and how I find community and support since I left the office outside of the home. If we don't take care of ourselves we c…
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Have you added funnels into your business, yet? They really are not that scary... I promise! If you are confused on how to start creating a funnel or you want to make sure you are on the right track, then you need to listen in to today's episode! Here in Part 1... I cover 3 simple steps to get you started to mastering your funnels in your business.…
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(BFF) It's easy to compare ourselves to others and feel like we're not doing enough, especially when we see fellow creators achieving milestones that we aspire to reach. But remember, everyone's journey is unique, and progress is a continuous process. In today's episode, I share stories of how course creators that are brand new to the journey and t…
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Do you know if what you are doing is profitable? Are you using the data from your emails to make plans for your next email campaign? You may be doing a fantastic job or you may need to make some tweaks! But you don't know without knowing the data. Today I share 3 metrics and how to find your numbers to see what is going on in your email community! …
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(BFF) Are you exhausted and tired of making all the decisions in your business? Do you wish you had someone to just tell you what to do? But wait... You choose to build your own business, so you could do what you want?! I share 3 strategies to help you overcome decision fatigue and regain the clarity you need to move forward. BFF - Business Forward…
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Do you know what is the 1 email or the 1 post a that you need to make before you launch? Do you know there is a particular one that you need to do? I share the value of the pre-launch phase and offers valuable insights on the 1 email or social media post crucial to success before the cart opens. 📨Make sure to join my upcoming FREE Masterclass on Em…
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Our FIRST BFF mini-episode! BFF stands for Business Forward Fridays! I am excited to share real and raw episodes about managing your mindset, building resilient bodies, and fueling unwavering faith as we move our businesses forward together! This episode sets the stage for engaging conversations to come in future BFF episodes as part of the "Online…
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Curious about why your course launch may have flopped? Want to ensure a successful launch next time? This episode is all about the key factors to ensure a successful online course launch, even if you're a newbie in the game. Easy peasy things to start working on today! Get your pen & paper out and make sure you avoid a course launch flop! 💌Send a T…
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Are you struggling with knowing where to market your business and create authentic connections? I used to do the exact same. I thought I had to be everywhere. Then I found my favorite places that jazz me up and I get to really support my people and share endless value with them. Take a listen and see how to find your people and where to hangout at …
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Do you know your Ideal Client like you know your BFF? You should!!! Discover how knowing your audience can transform your online course & business strategy. 4 methods to start implementing to save you time and money in your messaging, course creation, and what offer you need to create. Gain valuable insights into leveraging market research, custome…
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Do you have a community of Biz Besties that you can rely on for support, collaboration, and people you want to learn from? We often think about community as with our potential students or clients, but we also need to surround ourselves with a community of like minded business owners who help us stay on track as the CEO of our own business. I share …
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Starting a podcast may be a great tool for you as a course creator to build your authority and provide value to your potential students of your course. In today's episode, I had the opportunity to interview a dear friend of mine, Julia Levine. She is the reason I finally pushed the publish button on my own podcast and she shares insights to help yo…
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I never saw this career & friendship coming 7 years ago... But God did! I interview my bestie, Lisa Arendell, and we share Lisa's Course Creation journey and our friendship, detailing how we took Lisa's local health business into the online space and the impact it has had on our lives and so many more. We dive into the exciting launch of Lisa's upc…
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Can you believe we're about to wrap up 2023 already? It's been an incredible year, and we've learned so much together. As we gear up for 2024, I'm thrilled to share some exciting news about upcoming changes for the podcast and my business. I share 3 strategies that I am using to level up my business and serve you even better. You may want to use th…
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I am answering the question I get asked so often! What tools do I use to run my business and provide my online courses that saves me time and money? Whether you're just starting out or looking to optimize your tech stack, these tools could be game-changers for you, too. I share my top 6 tools, along with why I chose this tool over others and the cu…
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Uncover the must-do steps to set your course creation journey on fire for 2024. I share five important things you should do to prepare for the upcoming year. Whether you're just starting out or looking to take your course creations to the next level, these tips will help you set the stage for a successful year ahead. Grab your favorite cup of coffe…
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How do you decide when it's the right time to launch a course? What factors play a role in this decision making process? I share 4 key factors to help you know when you are ready to actual launch your course. You are putting so much passion and hours into building the course that you want to think through these 4 strategies in deciding when to laun…
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Learn how to automate systems in your business & course to make money while you sleep! I break down the top 4 automations you need to build, launch, and deliver your online course. I share practical tips and strategies that you can implement today! We're diving into part 5 of our 5-part series on “Getting ready to build, launch, and deliver your on…
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Have you ever taken an online course where the delivery fell short? What elements do you think are crucial for an effective course delivery? You may make the sale, but if you don't nail the course delivery then you may be back to square one. I share 4 key elements to consider when delivering your profitable course and truly get your students winnin…
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Have you ever struggled with writing sales page copy? How do you overcome the challenge of condensing your passion and energy into written words? It's crucial to have a sales page that is highly converting and captures the attention of potential students. You could have the best course in the world, but if you don't effectively communicate its valu…
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Are you ready to find the perfect platform for your online course? Then let’s tackle the big question that's on everyone's minds when it comes to online courses: choosing the right platform. Trust me, it's one of the most asked questions in the tech world when it comes to course creation. People want to know which platform is best for them, what th…
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