Ep.167 Mastering Accountability: 4-Step Guide for CIOs to Boost Team Performance & Minimize Burnout with Brendan Wovchko, Chief Technology Officer Ramsey Solutions

The Public Sector Show by TechTables

I'm excited to share an exclusive interview with Brendan Wovchko, Chief Technology Officer at Ramsey Solutions, a $250 million organization.

Brendan leads Ramsey's 250+ person technology organization, overseeing engineering, product, and software teams.

I sat down with Brendan, who has deep insight gleaned from years of startup to leading large-scale teams, to explore the topic of "Mastering Accountability."

One insight that struck me is Brendan's definition of accountability itself:

"Accountability is the repeated pattern of verifying that expectations are turning into results."

Throughout our interview, Brendan shares tactical advice to drive accountability on both an individual and organizational level.

You’ll find immense value in hearing how Ramsey Solutions creates an ownership culture.

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In this engaging episode, you’ll discover:

00:30 - Leadership is like a never-ending pie contest.
05:25 - Brendan's path from software engineer to CTO and the self-improvement CTO journey
07:02 - Essential leadership books that shaped Brendan's leadership approach
14:03 - The dual need for business and engineering knowledge in technology leaders
17:18 - Transitioning from startup to managing large teams and the importance of accountability
19:30 - The 4-step guide to setting expectations for CIOs to minimize team burnout
21:12 - Avoiding "ious" expectations for better team communication and performance
23:09 - Understanding the DISC profile dynamics within tech leadership
25:38 - Brendan's personal evolution into a high-performing leader and his definition of accountability
29:24 - Visualizing expectations and understanding the need for prioritization in leadership
31:52 - A breakdown of the four leadership archetypes and the importance of self-assessment
34:59 - Strategies to elicit honest feedback from your team and improve credibility

Become a better leader at https://www.ramseysolutions.com/business/entreleadership

ps: What's been your single biggest challenge regarding accountability—whether holding yourself or others on your team accountable?

I'd love for you to reply back and share your biggest challenge regarding accountability

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